King Koil California King Air Mattress with Built-in Pump, 20” Raised Bed

July 21, 2019 OK, So, I am writing another review on top of my first review for this company and this bed because I can't figure out how to write a second review for the same product. (Or if it's possible to do so.). This company is one in a million! It's not a great time to be a consumer, in this world, however, the people at King Koil (Patrick) have proved me wrong and have gone far beyond what anyone would expect from an air mattress company!! They replaced my bed - TWICE!! If you have ever gone to Target or Walmart and bought an air mattress for yourself, please take note of how the manufacturer has shielded themselves from any returns, whatsoever! (One particular, well known, Canadian company comes to my mind - no problem for them to take your money and run!) It's very hard, for some reason, for air mattress companies to stand behind their product. King Koil however, makes it clear that your satisfaction, as a customer, is VERY important to them. Your review of their product and your "word of mouth" makes a difference to them. They feel confident about their product and if you are unsatisfied with it, in any way, they want to make it right with you. I'd have to search Amazon at long time to come across a review that tells the world that they would be foolish to purchase a similar product from any other company in the WORLD! BTW, this review should have been written a few months ago. I apologize for the delay (I've been a little busy). Thank you to King Koil for standing by your product and replacing my purchase twice. I appreciate your commitment to customer satisfaction, your speedy emails back to me (Patrick) and for making the replacement effortless. I'm very sorry for not getting this review up sooner as I don't want to diminish my appreciation. You guys are great and my mattress is unbelievable comfortable!! Thank you!!!!!! I cannot tell explain how happy I am with the customer service for this company. Before that though, let me mention that the bed is beautiful and I love the self inflate feature that allows you to just plug it in, turn a dial and it inflates immediately. No pulling out a separate item that has to be purchased, plugging it in, trying to reach the bed to blow it up, etc...... This is a no hassle inflating procedure. I had the bed about 9 months and it developed a slow leak. I figured I would need to purchase another but checked my receipt to see when I purchased it and noticed that it had a year long guarantee. I contacted the company, through Amazon and within 5 minutes I got an email back stating that my bed was under guarantee and they would send me a replacement. They wanted a picture of the "damage". After a couple days, I checked the bed and could not find where the leak was coming from. I wrote another email back to them and again - 5 minutes later received a reply stating "no problem, we will rush you a replacement.”- “No need to send back the damaged bed!” What a relief to not have to deal with repacking the damaged bed and mailing it back to them. Within 2 days - I received a replacement. What a breeze!!! This was top-notch customer service! After dealing with a competitor of King Koil’s a few years back, I cannot explain how impressed I was by King Koil's customer service and how quickly they stood by their product. A few years ago, after purchasing an air bed from a competitor, I noticed that mold had developed on the top of the mattress. I sent a picture to the manufacturer and they sent me a replacement. Several months later, I took the bed out to use and after blowing it up, I discovered that they had sent me a cheaper, low end bed that was substantially smaller than the one I had originally purchased. When I called and emailed the manufacturer, they told me that my bed was now no longer covered under the warranty so they wouldn't do anything about it. I told them that THEY made an error (I don't really think it was an error). They would not stand by their product or their mistake. I believe they shipped me an inferior product replacement because that is how they do business. They also make it clear, in writing, all over the box and on literature inside the box, that it will not be easy to return this product. I will never buy another product from that competitor's company and I make sure that I tell everyone I know not to buy from them. They are unprofessional, the quality is awful and the customer service is horrendous. I am so pleased with King Koil and the person that emailed me back several times to help me resolve my issue. More than once, Patrick wrote in his email that "we are here for you". Thank you, Patrick!!! It was a pleasure to work with you and I am very pleased with my purchase. I recommend the bed and the company very highly!!!! Best regards, Jill Mc

I have only used this for two guests for one night, but I am extremely pleased with the results so far. The packaging and case for the bed are great. The inflating and deflating functions VERY well. It packed away again in the case nicely. The guest reported an excellent experience sleeping on the bed. I would (and may still) buy a second unit to have on hand. I am very pleased with this product. We were considering a Murphy bed type solution, but this is so much better for installing and then packing away again. It is mobile, easy to handle and about a 20th of the price of the cheapest murphy type bed. Thank you. Again, I highly recommend this solution.

Incredible! My husband, five-year-old, and I love camping and bought this as a huge upgrade from our queen size air mattress we all shared up to this point. We inflated in our living room before our trip last weekend and it held it beautifully. We used it throughout our camping trip on the Oregon coast and it held up flawlessly. It was extremely comfortable even with the three of us moving a bunch while we sleep we slept extremely well. This air mattress cost less than one night in a hotel room and was amazing for three consecutive nights without needing any air added. I’d recommend to anyone who enjoys camping and wants a great nights sleep anywhere.

The bed is comfortable, fills and deflates quickly, has a plush top, and is quality materials. They do not need the pillow, in fact, please make a similar model without one. Additionally, the bed measured 16”, I thought they sent me the wrong bed at first but confirmed it was the right product number. It is not 20”, if I count the pillow its still only 19”, and not after it had time to stretch either. So it is not as tall as specs or as it looks in the photo. It is a quality air mattress though compared to others, and I kept it out of necessity. May buy again if they remove the built in pillow.

I had a very bad experience with my King Koil Bed but when I contacted them, they went way out of their way to make me happy. They sent me a brand new bed in no time at all. I didn’t have to go the trouble of sending the old leaky one back either. They were super apologetic and after a year of replacement they called me to see how my bed is. I used it a few times since the trail ride and it was just fine. I used it for guests to sleep on. There were no complaints. I will be doing the same trail ride again at the end of the month. I am pretty sure that I won’t have the same problems as what I had last year. I would recommend King Koil for their super customer service. The beds are very very comfortable and if there is a problem contact them and they will most definitely take care of ur complaints pronto. I am thinking that the customer service is more important than the product. So if ur looking for a very comfy air bed that’s easy to climb in and out of, give them a try. I highly recommend King Koil. They treated me like roayalty. This had to be the worst purchase that I have ever made through Amazon. I am so disappointed. I replaced a queen size airbed to use in my tent when I went on my over night trail rides. My queen size was excellent but it took up too much room so I was delighted when this thing was delivered. I did everything that the instructions told me to do, I filled it, which was super slick. I left it up for a couple of days like they suggested so it could stretch. They said that it would go a bit soft, which it did. I did not lay on it at all, just left it and then deflated it and packed it away for my week long trail ride and camp out. I packed it in my vehicle and was super excited to get it out of the bag and filled it up while in my tent. I used an extension cord and my inverter. It filled beautifully. I put a foam pad and a huge and thick comforter under it because of previous experiences with airbeds in tents. The air in the bed gets extremely cold if you don't put it on top of something to insulate it against the cold ground. I put a queen size fitted sheet on it and then my feather down sleeping bag covering myself with a feather comforter. It was so comfortable, until the morning. It had gone very soft. No problem, the instructions said that this might happen. I accepted it. As the week wore on, this bed got worse and worse. I had to fill it twice, once in the day and then before I went to bed, it was still very very soft in the morning. I wasn't getting any sleep at all and I was extremely stiff from the way that it had me encapsulated. I felt like a sausage in a bun. The very last night and the 6th night of my ride, was just the worst. I hadn't been able to sleep on this horrid thing, it was getting worse and worse. I needed my sleep (riding horses for 8 hours a day). Just before I went to bed, I filled it AGAIN.. it was firm and very comfy. At 3 am, my feet were way up in the air and my head was on the ground. It had lost pretty much all of its air. I was in tears, I gathered up all of my blankets and went to my SUV to see if I could get some sleep. No good, it was totally against the reason I am in a tent. It was so uncomfortable, andI need to see and hear the horses through the night. Back to the tent I went, pushed the totally deflated KING KOIL MATTRESS to the side and slept on top of the foam and comforters. I finally got some sleep. I am so frustrated!!! I want my money back and I never want to see this thing again.. I did my research.. this was supposed to be just awesome.. well, its total junk and I am now going to contact the company.. If I could give it no stars, I would.. I am so tired.. and my vacation/trail ride was ruined

Buyer beware. This product contains noxious chemicals that are damaging to your health and will have lasting effects on the quality of your homes environment. I purchased this King Koil 16" queen air mattress as a means of having my parents stay over. I read that it is ideal to have it blown up and left out over a number of hours 1) So as to let the bed best maintain its shape and 2) to let it air out as it may come with an unpleasant scent. My unboxing started off with opening the well designed box in my living room, excited to test out my new air mattress. I took off the plastic wrapping, and then unfolded the bed. Suddenly an overpowering chemical odor filled my room. I felt the need to bring the bed into my office and close the door so that the odor wouldn't fill the whole house. At this point, I had a painful headache suddenly erupt. I opened both of my windows and turned on the fan. At first I figured the scent would be akin to the foam mattress I had purchased years ago, and that the scent would quickly dissipate. I proceeded to follow the instructions to plug in the mattress and let it inflate. What followed what could best be described as a compressor that was optimized for efficiency but did not even in the slightest consider user experience. The fan was extremely efficient and filled the bed within 2 minutes. However, it was an extremely high pitch whine that was painful to be next to. I had to leave the room. I realized at this point the odor had filled the house. I proceeded to open up all of my houses windows and turned on all of the fans. When I saw the bed was nearly full, I re-entered my office and turned off the compressor. I decided to follow the instructions and let it sit for 8-12 hours over night while I left one of the office's windows open and fan on. I turned off the fans and closed the windows to the rest of the house a few hours later before bed. My headache didn't go away that night. The next morning I woke up with an excruciating headache. The chemical odor was still extremely strong in my house. I opened all the windows and turned on all the fans again. When I opened the door to my office I was overpowered by the chemical smell, despite the fan and window being open all night. I immediately deflated the air mattress, being sure to close my office door behind me so as to contain the odor, and packed the mattress into its travel bag attempting to get rid of the odor. At this time, the mattress had a much fainter odor. The odor in the office, however, remained very powerful. I opened my second office window & let the office air out over the entire day. By the end of the day, after having all windows open and fans on, the odor was only faint in certain parts of the house but remained strong in my office. That night, with the odor still very strong in the office, I noticed that there was a fine layer of black particles covering many surfaces. Upon reflection, I inevitably inhaled whatever this was & it is likely what caused my headaches. I decided to sweep, dust, and deep clean the office. This significantly helped remove the odor - however, it was still present. I left the window open and fan on over night. The next morning I was no longer having headaches and the scent was no longer in any part of the house other than the office, where it was still noticeably present but no longer overwhelming. Unfortunately, I had to work in this environment. I left the windows open and fan on all day. It was at this point that I decided that I couldn't in good conscious have my parents sleep on this mattress. I set it up through Amazon to return it the next day. By the next morning the odor no longer was noticeable in my office. On the other hand, I am questioning what potential long term effects this experience could have on my body. The King Koil Air Mattress is made of PVC. PVC is made with a number of chemicals that are released throughout its lifespan. This includes chemicals such as Phthalates to help soften the PVC. According to the National Institute of Health "Phthalates are a series of widely used chemicals that demonstrate to be endocrine disruptors and are detrimental to human health. Phthalates can be found in most products that have contact with plastics during producing, packaging, or delivering. Despite the short half-lives in tissues, chronic exposure to phthalates will adversely influence the endocrine system and functioning of multiple organs, which has negative long-term impacts on the success of pregnancy, child growth and development, and reproductive systems in both young children and adolescents." Wang Y, Qian H. Phthalates and Their Impacts on Human Health. Healthcare (Basel). 2021 May 18;9(5):603. doi: 10.3390/healthcare9050603. PMID: 34069956; PMCID: PMC8157593. It is truly a crime against humanity that a product made of such hazardous material could be sold to people at all, let alone in the name of profit. It's extremely concerning that at the time of writing this was one of the highest rated mattresses on Amazon. On the other hand, there are other air mattresses out there that use thermal plastics (TPU), are Phthalate free, are the same price, and will inevitably be a much more worthwhile investment. Please take the time to seek these out rather than purchasing this mattress. Bottom line: For the health of yourself and your family - do not buy this mattress.

I got this a couple of weeks ago and have sleeping on it as a guest in my aunt’s house. First, I love the speed in which this mattress inflates and deflates. It is LOUD when it inflates, but it doesn’t take long at all. Deflating is a breeze (pun intended) and it rolls up easily in the provided bag. Second, is that it perfectly fits the standard twin bedsheet set I bought, despite the mattress being super deep. The fitted sheet holds onto the mattress without any slipping, despite my tossing and turning during the night. No, the standard fitted sheet doesn’t cover the entire depth of the King Koil, only going halfway, but it still holds onto the mattress. Third is air retention. The King Koil holds its air solidly, never had any issues so far. Lastly is the comfort. It took a few days for me to figure out how firm I wanted it to be, but eventually I got it right. It’s super easy to adjust the desired firmness, though I must say, it’s not the most comfortable sleeping surface. But I got myself a memory foam topper and it made the mattress all the more comfortable. All in all, I’d give it 4.5 stars, but for the sake of King Koil on Amazon, it gets 5.

I took this mattress on a weekend camping trip. It rained the entire time. I think I slept better on this mattress than I do at home. It was the right height and my pillow stayed in place. It was easy to inflate with the built in pump. It deflates just as easy and packs away in it storage bag. The mattress is a thick material that doesn’t appear that it will easily puncture. I did put a little more air in the mattress on the second night. That could be a temperature adjustment. This is a high quality mattress. I’m happy that I bought it. I would recommend it to anyone.

Upon receipt, we tried to inflate the King Koil Twin Air Mattress with Built in Pump, but the internal pump starting smoking as it appeared the motor short circuited and would not inflate. We double checked the wall plug and the wall plug had no issues so it was clear the King Koil was defective.

This was a horrendous experience, it never worked, the pump blew up, the quality was so pathetic, had to throw it away without even using it once. Very disappointing for such a price!

Not for European outlets! Soooo, pretty much useless. Very annoying. I had an adapter, but apparently not the correct type and the motor died. Money out the window.

Es grandioso se infla en 2 minutos, y se desinfla con ayuda, pero muy práctico es útil para personas con problemas en la columna vertebral descansa uno muy bien

Great value, very comfortable! Effortless to inflate and deflate - a very nice surprise. Slept on it for four months - very happy with it. Much more comfortable and user friendly than I imagined it would be. Excellent quality in every way. I expect it to last a long time. I have used other air mattresses - hated them, they were so cheap that they started leaking after about 5 weeks.