Pro Breeze® 12000 BTU Portable Air Conditioner - Smart Home WiFi Compatible with 24-Hour Digital Timer, Smart Display & Window Venting Kit Included - Air Conditioning Unit for Home & Office

A great office air conditioner, works well, a bit noisy but you’ll get used to it.

This air conditioner is great. It was super easy to install and It does a great job at reducing the temperature In my bedroom to a more comfortable level. Super easy to use and is on the quieter side to most others I've seen. Obviously it it still noisy due to having a compressor inside as well as a fan. As Im used to sleeping next to a fan I found it quite easy to sleep with this ac unit In The same room. The 3 downsides I have is the hinged window kit was way to big for my standard UK window so I had to order a replacement for my correct window size. While the unit is more energy efficient then others it is still a serious appliance that will cost a lot if it runs continuously. Also the pro breese app needed for it is essentially a poorly rebaged version of tuya smart life. The menus are fiddily and unclear. For example to turn the sleep mode on and if you have 2 drop down menu choices Sleep mode or sleep mode. Not a clue which one turns sleep mode on or off. I added it to my tuya app as I already have other tuya devices. I wish they developed their own app or fixed the bugs In the tuya product side. Overall I would recommend this portable air conditioner despite its downsides

Kept our kitchen diner cool even at 35°C. Highly recommended. Board up the window properly and also bubble wrap the hose to reduce heat soak even further and get best results.

I bought this early May - I was so happy that I had when the weather forecast was for a late May bank holiday heatwave. Fast forward to the heatwave, and I find that the unit did not work properly - it did not cool the air at all. The air which came out of the front vents (which should have been cool air) was the same temperature as what was coming out of the rear (hose and vent). The unit actually made my room hotter because the heat of the unit itself was warming the room and in the absence of the cool air which should have been getting expelled, the temperature in the room just increased. So there I was, sat in the 32 degree heat, melting, looking longingly at a duff air conditioner unit. The next ordeal was to try to pack up the unit to return it given that it is defective. I would have happily given ProBreeze another chance and had an exchange, however the only option available was to return which presumably meant that I would have had to rebuy the product, however as the price had gone up by £100 since I bought it, I decided against this. Trying to repack the item to return was an ordeal... the packaging doesn't have a fixed bottom - it's delivered on polystyrene, with a box over the top and then secured with plastic strapping which you have to cut to open the box. All fine until you need to consider returning a defective item. Lots and lots and lots of tape (and sweat) later, the package is as secure as any consumer can get it, but it could have been so much easier had ProBreeze or Amazon provided a proper box. The other issue, is that it would seem that despite being a defective item, I am having to pay for the postage. And at nearly 30kg, that's not cheap postage....! I will see how the refund process goes and see whether I have to fight for the postage refund as per my consumer rights. Not a happy bunny right now :( Update: ProBreeze refunded the item without quibble although the refund did not include the return postage cost. After reminding them that they needed to reimburse me for this as per my consumer rights. I may have been unlucky with my unit as there are many positive reviews suggesting many happy customers, however for anyone unlucky enough to have a problem, it is a real faff trying to return this item given the size and the packaging.

I have to say for the month that it worked, my 12000 BTU SMART PORTABLE AIR CONDITIONER MODEL PB-AC-10-UK was as expected. It cooled my bedroom very well. It was quite noisy but I was expecting that having read the reviews. But nearly 5 weeks after purchasing it, it suddenly stopped working. No power was getting to the unit. Nothing on the display was lighting up. I did check it in a few different sockets, changed the fuse and double checked my consurmer unit in case anything had tripped. But still no sign of any power in the unit. The advice from the product help section in my order on Amazon was to contact ProBreeze for technical assistance. But their website wouldn’t let me submit a question unless I had placed the order through their website. So after the usual challenge of navigating Amazon’s Customer Services, they were excellent. Unfortunately there’s no units in stock so they couldn’t send a replacement. But they arranged a refund and collection of the unit straight away. So I will have to order a different product but at least I wasn’t left in limbo for ages thankfully.

Only used it once but pleased with it on that 1 occasion. Very noisy though.

12,000Btu Excellent for cooling our 5m x4m room. 30* to 22* in 28 minutes! Yes it is noisy, one could not sleep with it on, but in the living room it is superb. I only wish I had purchased it sooner. Keeps me cool, stops me from leaking so i stay dry. Best of all it is reasonable to run. The functions are all adjustable from the remote or phone app. Excellent purchase.

So the recent heat convinced me to finally pull the trigger on getting a portable ac. If I lived in a house and not a flat I think I’d have just drove myself mad installing a proper wall one with an external compressor but this is the best I can do in my flat. I did my research around these before buying and they’re a bit odd really cause none of them have super great reviews, always very mixed. The issue that is most common with these (that I’m not sure how could be avoided because there are so many loud parts to an ac and you’ve got it all in your room) is noise. This is loud, there’s no two ways about it. For me I can sleep fine with it and actually quite like the white noise but I could sleep through a bomb going off. Most people will struggle with it, it’s a dull droning with occasional assorted louder sounds. When you have the temp control on and it switches the ac part on and off it’s sometimes fairly quiet, sometimes sounds like a car door closing. Personally none of this bothers me and seems ubiquitous to these units, something to be aware of though. As for the cooling it’s not as good as I hoped, getting down to 16 degrees is a hope and a dream I feel but it’s still quite good. Went from 28 to 21 degrees in a couple of hours, then 20 steadily. Haven’t tried to go lower than that cause it feels colder than that with the circulating cold air. From how the temp drop slows though I’m sceptical of getting to 16 if it was running all day. Temp drops fairly steady, but once the ac part turns on (warms up for a min) the air is ice cold and even if the ambient temp hasn’t dropped loads yet that circulating cold air makes it feel much colder than it is. This is using it in a medium sized bedroom with the door closed. Included window seal for hinged windows is ugly but they have a YouTube vid for putting it on that’s helpful. Not hard to do and seals decently. I found a site online to get a Perspex window sheet with a cutout so might do that down the road. Overall I’m pretty happy with it. It’s loud, expensive and it doesn’t cool quite as well as I’d hoped, certainly not as well as a proper wall mounted system but it’s still quite good. It made the suffocating heat in my flat (atleast my bedroom where I have it) a comfortable cool, walking out of my room and back in with it on you can feel the huge difference even when the thermometer says it’s only lowered a few degrees. Definitely need to know what you’re getting into if you buy it but I like it. Haven’t used the app but the remote works well.

Good product and arrived on-time,

Arrived with a broken fan for blowing hot air For such a price, it was possible to pay more attention to the product, 1 star only because you can not put less.