Tineco Floor ONE S7 FlashDry Smart Cordless Wet Dry Vacuum Cleaner, Long Runtime, Great for Sticky Messes, Self-Cleaning, 158℉Hot Air FlashDrying, Dual-Sided Edge Cleaning, Extended Battery Lifespan

This is a great machine that makes my wood floors look fabulous. With 2 geriatric dogs that have accidents, this machine restores my floors. It is top of the line and I am glad I opted to spend more for this as it is self propelled and easy to work with. It comes with an extra roller and filter and the run time is extraordinary. I have also purchased a Tineco cordless vac too. Their products are well designed and work great. Their less expensive models work well too so you can’t go wrong with any model you buy. Their cleaning fluid only requires a capful and lasts a long time. They have sales too so I bought a large bottle of cleaning fluid since I clean the floors regularly. To think I used to get on my hands and knees to clean my floor, this machine has saved my knees.

First, I rarely post reviews of any product, but the lack of information on Tineco's site and Amazon prompted me to do so. Like many, I purchased an S7 Pro, which arrived in a BROWN box. The shipper box label did reference the S7 Pro as the description; I wasn't concerned as I understand some companies pack their Products in a Shipper box or Retail Box (the White Box) that many referenced in other comments. Retail boxes are usually for brick-and-mortar stores so the consumer can view product features when they compare the products in the store. Retail boxes are often not sturdy enough to ship independently and must be shipped inside another box to hold up during transport. Now that we have the Box out of the way, I, too, was concerned that the model I received did not have "ULTRA" mode. When you download the manual online for the S7 Pro, it lists "Ultra" Mode instead of "Custom." The manual I received only described the "S7 Series". The model number listed for the S7 Pro is FW200300US, but the model number on the box I got is FW221100US. I assumed I needed to download the Tineco App to unlock the "Ultra" Mode, so I logged in and paired my device, but the Device Name was "Floor One S7." Again, I did not see "Pro." Looking at the website, I did not find a model number until I looked at the rollers, which have version 1 and version 2. The roller I have looks like Version 1, but it says it's for "Tineco FLOOR ONE S7 PRO/S5/S5 PRO 2 Replacement Brush Roller," but the radio button name is "S5/S5 Pro," and the other radio button is "S7 Pro (FW200300US)" which was not the model I got. If you click next to the comment for "For Tineco FLOOR ONE S6/S7 Pro（SKU FW200300US) Smart Vacuum Cleaners," the answer you get is "Specially designed for Tineco Floor One S7 Pro (order before July 10, 2024)." I admit I still don't know which one I need to order, and it's unclear which is which, but that is Future Me's problem. At this point, I was pretty sure I got the wrong device. Like the other reviews, I got an S7 and not an S7 Pro, even though a base S7 is not listed on their site. So, after reaching out to Tineco's support team for the last few days, they were very responsive and quick to address everything I noticed and the comments. They confirmed, based on the Model and Serial number I gave them, that it was, in fact, an S7 PRO. They stated that the FW200300US has been discontinued, which explains the 2 different roller versions and the comment about "Ordered before July 10, 2024." The comment from the Tineco Support Team: We received feedback from our support team. Please note that this machine is an improved Floor One S7 Pro version. The old version has been discontinued. Based on the feedback from some user groups about the complicated operation of the machine, we simplified the design of the handle and display, and removed the Ultra mode; Tineco is committed to providing easy-to-use machines for all user groups. In addition, the new version of S7 Pro uses soft-pack batteries for the first time in the cleaning appliances industry, which improves the battery life and reliability. The roller brush motor has been improved and can rotate in both directions, which can keep the roller brush fluffy and more durable; Regarding the dirt water tank, it has also been completely upgraded. The new filter device can effectively separate solids and liquids, making it more convenient to clean and maintain after daily use. The graphite pole piece that will not rust can be used to detect the water level, which significantly reduces the failure rate of sensor false alarms. Please don't worry, the machine you received is the correct model according to the serial number, pictures and details you provided. Sorry for the long review, but I thought it was important to understand that I went through all the questions and concerns many of you may have when receiving the device. All in all, I have been using the device for a month, and I love it. I can clean my main floor and part of my basement before the battery dies, about 2,000-3,000 Sqft. I may need to refill the water twice, as there is still some in there from the last clean, and empty the dirt water twice. Tineco Q&A does note that if you don't use the Tineco solution, it could use more water and require more frequent refills and dumping because of the bubbles. So far, it's been a great purchase; I have been eying it for about 6 months, and glad I finally pulled the trigger.

If I could give this product 0 Stars I would! I recommend you DO NOT BUY!! Planned obsolescence must be this company’s motto and I feel scammed. I was very impressed with the product when I first bought it. It was the top of the line at the time I paid over $800! I’m not rich but what the hell I splurged to make our lives easier and cut our cleaning time in half by not having to vacuum before mopping. The floor cleaner worked well and we were happy with it. It cleans close to the wall and the charge was (usually) just long enough to complete my whole downstairs area. It left my floors with a nice clean shine (much better than my steam mop or my Bissel Crosswave which I used before the Tineco). Although I do believe the manual scrubbing with a steam mop cleans deeper but doesn’t leave the floors with a nice even shine. Weeks after the 2 year warranty expires the machine just stops charging. I contacted the company who looked up my purchase info and assured me I was under warranty and told me they would send an email for return/repair and to follow the instructions. The email instructions requested the purchase info which I provided again with a promised follow up email. The next email I received was that machine was no longer under warranty, however a 1 time courtesy would be extended for repair and a shipping label was sent with VERY specific packing instructions and box dimensions. I was told it would take 7-10 days from when they recorded the machine to fix and return it. At this point I was actually impressed with their customer service. At least they were willing to fix it. Unfortunately I waited 2 weeks and heard nothing. I contacted the company via email and was told that unfortunately my machine could not be repaired and was sent for recycle. As a token of their appreciation I was offered a 5% discount on a new machine. WHAT!!! WTH?!?! $800+ for 2 years and 3 weeks of time before it crapped out. If you think whatever you are paying is worth it only lasting 2 years…go for it. Other minor issues while using - says there’s a dirty water tank when it’s not even 1/4 full..but only does this sometimes and it won’t let you keep cleaning until it’s empty -it changed languages and was annoying to get back to English -need to fill the water tank about 3-4 times to finish the floors and about 8 times of emptying the dirty water tank

I love this. So easy to use. I have a lot of tile so this machine is great. It cleans really well. It also has a suction feature. You can use this machine when you have a dirty spill on the floor. You can use this to dry your floor when you clean it really well. I just have a little amount of carpet so I use the suction feature to vacuum my carpets. It is easy to use and battery operated so you plug it in when you are done cleaning it. So no cord to carry around when you are washing the floor. I highly recommend it. Not cheap but worth every penny if you have tile floors. Oh, it speaks to you in different languages. You pick which one you want to hear. So cool!

This machine is not like anything I have ever seen or had before. It is super easy to use. I made sure all of the big crumbs were off of the floor before I used this. As I started using it, I found that I didn’t really have to push it back-and-forth. All I had to do was guide it because it is self-propelled. It just kind of glides almost sometimes like it’s floating. It picked up everything. The vacuum on it is very good. I was expecting to see wet from the water and mopping, but did not see any water. I bent Down to see if it was wet. And it was. It did a remarkable job Cleaning my floors. I couldn’t be happier. I noticed on dirtier spots, I could push Max and it would clean it really good and then put it back on auto. It talks to you and tells you what to do and I did not find that annoying at all. When I was through cleaning, I put it back on its dock and loved the fact that it was self cleaning the roller. I emptied the dirty water and oh my word. I couldn’t believe how black the water was. I didn’t realize that floor was that dirty, but it seemed to have gotten it all. And it had all kind of gunk in the water that I didn’t even see on the floor. Love love love this machine. I went ahead and spent a little bit of extra money on getting this Particular Machine for two reasons. Number one. It rolled back-and-forth with ease. And number two, because of the battery power. It said that it would go for 45 minutes. I cleaned about 500 ft.² of floor and when I got through, I had 18% power left. Had I’ve gotten a machine that was less than 45 minutes, I would have not been able to finish until it recharged which takes 4 to 5 hours. I am thrilled with this Machine.

Purchased the s7 pro and have used it daily for a month. This is worth the time and money if you have pets or frequent messes. It’s lightweight, easy to maneuver, great suction, and picks up all the pet hair and dirt. I’m always amazed at how much debris it catches and my clean socks are a testament to how well it cleans. However..I’m only giving 4 stars due to how much maintenance this thing requires and how expensive they are. The battery lasts about 25 min on max mode and can easily cover 800sqft in that time (excluding the 20% needed for self clean) but the water reservoir fills quickly. I can usually do 1 room before needing to empty/refill. Also, with each empty I remove the brush roll and wipe the bottom, otherwise it leaves a puddle of dirt water when you stop/start a new room. This is time consuming and annoying but it will leave spots if you don’t. When purchasing, I saw a lot of negative reviews about it not working well after a few weeks and issues with odors. Be aware, you have to keep this thing clean! I clean mine after each use according to the instructions but I had the same problem. The “self clean” doesn’t do much and even after multiple cleaning cycles the brush rolls were still dirty and very wet, causing more odors which led me to replace them after a few uses. The replacement brushes are almost 20$ each so it was adding up quickly. Despite the manufacturer warnings, I started cleaning mine in the sink using a sprayer and a tiny bit of laundry detergent and then drying them with a roller, my hair dryer, and then letting it air dry. I typically only need to do this every few days. I do the self cleaning after each use and make sure to remove the brush when it’s done. Since doing this I have had fantastic results. Also, the wheels do sometimes stall on wood floors and they pick up a lot of hair which can cause tracks. Cleaning the wheels with a wet microfiber seems to help with this. With all the upkeep required, I wouldn’t recommend this for anyone who doesn’t need to mop frequently or would forget to empty/clean it.

The first thing to know is that I have been using one of the original, plug-in (with cord) Bissel Crosswave machines for years. And I like that machine (despite its drawbacks) for what it was. It certainly cleaned my floors more effectively than the prior regimen. But the Bissel suffers from low-quality construction on the internals, deteriorating suction, and was incredibly loud, right from the start (like all Bissel machines, across the board). I’ve watched these floor mopping vacuums improve over time, but not enough for me to spend an additional ~$500 when what I had was good enough. Until now. The Tineco S7 is orders of magnitude better than the legacy (original) Bissel CrossWave. From what I can tell, even the current cordless Bissel CrossWave has not developed their core technology to make it all that different from the original. It is as if the Bissel is an aging and clapped-out Ford sedan, and Tineco rolls up in their new Lexus. Both of those anologous devices are cars, but…eh: That kind of difference. Anyway, two days ago I vacuum-mopped the main/etnry floor hardwood and tile (kitchen, dining room, living room, family room, two baths, den, foyer, and mud room) with the old Bissel Crosswave — using Bissel’s proprietary cleaning solution. Since then, this level has been vacuumed by an iRobot j9 automatic mini vacuum, and once with a Dyson D15 stick vac. A total of about 1900 sf. This morning, after allowing the Tineco S7 to charge overnight, I ran my first vacuum-mopping job, mostly using “Auto” mode, but switching to the “Ultra” (disinfect) mode for the two bathrooms. The automatic assist from the wheels is handy, so long as you do not yank the device around. If the wheels are crossing an already-wet floor, they may fail to register that you have changed directions, and keep spinning the wrong way. But fluid, methodical sweeping is your friend, here. The wheels do work effectively (despite what some reviews may say) when the device is used as designed. Basically: Don’t be a dope. The edge cleaning (especially compared to the Bissel’s non-existence edge cleaning) is superb. Works exactly as advertised, and having *both* sides clean to the edge is very useful. Good design. The biggest difference compared to the Bissel CrossWave? This thing is QUIET, operating somewhere around 63 dB, whereas the corded Bissel CrossWave probably exceeds 100 dB (very loud). The howl that the Bissel produces is, tbh, pretty unpleasant. This Tineco S7 gets high marks for it superbly quiet operation. The Tineco, however, still makes noise, but you can turn that noise off: The “helpful” instructions it blurts out are waaaaay too loud at the default setting; and still too much at their lowest. So that got turned off. The large screen is helpful enough. And that is a large and attractive display that the S7 has, if you are into that kind of thing. The associated app, too, is moderately useful. But back to cleaning. Please refer to the attached pictures and vid to see what *water* (no Tineco cleaning solution used) cleaned up just two days after I had used the Bissel CrossWave; and after two vacuum sweeps by an iRobot and a Dyson. The depicted water is kinda gross, as all these pictures typically are. But then: I’d been walking on that gunk, thinking the floor was clean. It was not. The self-cleaning feature of the Tineco is also very useful (I ran the 2-minute version, not the 6-minute one). The extra roller and filter are ideal, cuz they can be swapped out from the hand-cleaned dirty water receptacle, etc., and the ones you just used allowed to dry. Some have complained that the Tineco can develop odors. This is almost certainly because owners have neglected to maintain and dry the machine after use. So do be aware: There is some very ordinary maintenance required to keep this device in good working condition. Perhaps 10 minutes (at most) after each use. Is this Tineco expensive, even with “Black Friday” deals? Yes, it is. But as I said at the beginning, it is orders of magnitude better in every way than the corded Bissel CrossWave I am moving on from. Just night and day. And the proof is in the pictures. Will it last? Well…there are the batteries, which do not appear consumer-replaceable. That is a concern. Worth noting that 1900 sf + one 2-minute cleaning cycle used 53% of the battery from full. So the larger-than-others capacity of these batteries should see reasonably-good longevity. If it is a concern, buy the extended warranty from Amazon for $50. Other than battery life concerns, everything else seems top notch. There is an issue with how well the used-water tank attaches — distinctly less precise than the snick-snick for the clean water tank. Which is odd. Tineco should address that. But these are just quibbles on what is a very good vacuum-floor-mopping machine that, all in all, should improve your ability to keep a clean house, measurably.

This system is very nice and cleans well. The vac-mop cleans up most dirt, although stickier dried-on stuff will need manual scraping or scrubbing. But, for what I'd expect a soft mop roller to pick up, it's pretty good. Sometimes just lingering over a spot will get it, sometimes not so much. I can get around 1500 sq ft done on a charge. My home is bigger, so I will do kitchen, dining, hall and 3 bathrooms or living room and bedrooms. The unit charges quickly, so in a few hours it's ready to go again. The base charger is very convenient, just set the vac-mop on the base, and press the clean button. It will clean and dry the mop roller. Every time I use it, I'm slightly "shocked" at how much dirt it picked up off my "clean" floor. Cleaning and refilling is easy. I love having the separate vacuum unit that works with the interchangeable motor/battery. Simply pull the motor from the mop and snap it into the vac. It works very well and comes with two attachments - brush/crevasse nozzle, and a pet hair (roller) head - for compact use, plus the floor-vac attachment for sweeping. A surprisingly enjoyable feature is the self-drive wheels on the mop, to assist in pushing. It detects forward/backward motion and applies power accordingly. Everything about this system seems well made and of quality construction. The talking prompts it makes are kind of cheesy, but that's just me. Maybe other people like that. I would recommend this system, especially if you can find it on sale like I did.