Hisense HS523E15BUK Slimline 10 Places Free Standing Dishwasher Black with 30 Minutes Quick Wash [Energy Class E]

Purchased as I needed a replacement for my old dishwasher that stopped working. I didn't want to spend too much and this one seemed to fit the bill for a speedy, cost-effective replacement. I've had it three months now and I'm really pleased with it. HIGHLIGHTS... It's super quiet (hardly even notice it's on) / sleek minimal design / digital control panel (in top of door) is really easy to use / cleans well / ...my favourite feature is the cutlery tray at the top, which eliminates the need for a cutlery basket and cleans the cutlery better. There is a slight price to pay for the cutlery tray though - it takes up a couple of inches of vertical space, which means that you need to make a choice between large plates and tall glasses. In order to accommodate plates over 25cm without the spinny-washer-arm-thingy hitting them, you need to move the upper basket higher (there are two heights you can have it at and it's easy to move the basket from one height to another). But that then means you won't get tall glasses in the upper basket. So there's a choice to me made. Personally, I prefer handwashing nice glassware anyway so it's not an issue for me, but it's something to be aware of. There are reviews that mention various problems and error codes, but I've not had any issues in three months, and the manual explains how to deal with any error codes. As for people saying items come out wet, I think that's just something that happens with any dishwasher if you open the door too soon after the cycle has ended. I always leave mine untouched for an hour after it's finished and everything is perfectly dry by then. Performance-wise, everything I put in comes out sparkling clean (I mainly use the 90 min cycle). The colour is a very cool white (almost with a slight grey tinge) so maybe something to bear in mind if you have warm white/cream kitchen units. I don't think you can get better at this price point, and I'm happy to recommend it.

The dishwasher itself is fine. It does all the things one would expect from a dishwasher. It washes dishes and other items placed in it. 1. Be sure to not place a large plate in front of the dishwasher tablet dispenser otherwise it won't open. 2. The cutlery goes in a tray at the top. You may prefer to utilise a cutlery rack. We kept ours from our previous dishwasher. 3. Things go in dirty and come out clean. Nice job. The problem is with Amazon, the checkout process and the way they manage contracts. On checkout, I booked for installation and removal of the previous dishwasher. Surprisingly, it cost £0.00 which is very cheap considering the amount of time and cost involved in removing a dishwasher, disposing of it ethically and installing a new dishwasher. Not just that but the delivery was the very next day which was extremely quick. I imagine it is extremely competitive for suppliers to get that gig. When the gentleman arrived the next day - although he was polite and friendly - he pointed at a bit of pipe under the sink and explained that he would be unable to uninstall and remove the existing dishwasher. I did not support this view at the time. However, on reflection Amazon needs to pay delivery drivers and other Amazon employees proper salaries so that they can joyfully use their skills to uninstall and remove dishwashers as well as install them. This takes time. Delivery drivers are under enormous pressure to meet time deadlines. They do not have time to deliver, remove old appliances and install new ones. If you want that kind of service go to John Lewis. In the meantime, I hope Amazon delivery drivers join a union and get some proper job security.

1 star less as the body seems fragile

I can’t believe I waited so long to buy a dishwasher, this is brilliant, clean dishes every time, you can’t hear it, because it’s slimline it’s perfect for our household, I love how I can use as many dishes and utensils and my other half can no longer moan about washing the dishes 😊

So we got this to fill a space, not necessarily that we absolutely needed it. Price was ok, but based on performance, I can’t imagine cheaper ones can’t do the same thing. It’s as expected in terms of the inside, no comment, the programming panel works well, nice and easy to cycle through options. My only concern is I’ve used a couple of different programs now and have yet to have 100% dry pots, not one piece has actually been dry once opened. It’s not the end of the world, but I used the longer cycle and expected at least that the pots were dry! I’ve read the manual and troubleshooting, potentially the way it’s been loaded but I’ve been careful and strategic and still doesn’t dry. Again, not the end of the world but a bit disappointing.

It's brilliant it's so quiet when we put it on

Why did you choose this product over others?: Worst dishwasher I have ever purchased. Had it less than 2 months before the control panel became detached from the touch screen which didn't fill me with confidence about the build quality. The engineer fixed it with no problem under the warrantee saying it hadn't been attached properly at the factory as there were no broken parts, but 2 days later it just doesn't clean anything. I hear it filling with water, I hear the blades whooshing round but the load is still very dirty, even after using dishwasher cleaner and filling the salt and rinse aid to the top. There is clearly something wrong with it. No doubt I'll be offered another engineer appointment in 10 days time like the last one, but I just want the money back now as I have zero confidence in this appliance.

Whilst it has a super quiet operation, there’s no cutlery basket - instead you have a cutlery tray that you have to place your cutlery in the slots. Way too fiddly. Also - it doesn’t dry as good as the dishwasher it replaced. Our plates catch the top drawer when you open it and whilst you can raise the top basket to counter this, then any tall glasses you have will catch on the cutlery tray. I wouldn’t buy this again.