Solar Breeze – Automatic Pool Cleaner NX2 Cleaning Robot

I have upped my review to 5 stars after several months of use. My pool is a lot cleaner, there is a lot less material on the surface, in the skimmer, and on the floor with the Solar Breeze working. After a nice sunny day it will run all night on its stored charge picking up material that would otherwise sink to the bottom overnight. Even on partly cloudy days it gets enough charge to run most of the night into the earlyl morning. It's easy to clean, is not bothered by rough water caused by swimmers, and it just continues on doing its thing.1. It doesn't play well with automatic pool cleaner hoses. It tends to climb up on them and get stuck. After removing a couple of floats from the hose and repositioning others there is no problem.2. It seems to work well at keeping the surface clean of debris that does not make it to the regular skimmer. Therefore the debris does not sink to the pool bottom. Since my pool cleaner does not reach the shallow end as much as the deep end due to the bottom slope, I used to always have lots of leaves on the shallow end bottom. The Solar-Breeze NX2 seems to be correcting that. It will take some more time in operation to be sure, but the initial results seem promising.After some very helpful discussions with Denis at Solar Breeze, I removed 4 floats from my pool sweep hose. Now the Solar Breeze NX2 does not get stuck and can actually drive over those parts of the hose that are just barely floating.The response from the company was immediate and very helpful, and we had in depth discussions of possibilities.3. I was impressed that the Solar-Breeze NX2 continues to run through most of the night on its stored charge. It often runs past 3 AM when sunset is at 6PM! That's 9 hours of operation with no sun, and it is an important advantage.4. It runs even on cloudy days (though not as long into the night)!

This thing worked GREAT...for 4 months. Then the front propeller and front wheels stopped turning. Now it just moves the debris around the pool, pushing it out of its way--without sucking it inside. I will try to contact the seller and see if they can help, then might update this review. Too bad, because it was truly wonderful while it worked.UPDATE: We paid $25 to send the robot to the manufacturer, and they handled the shipping arrangements and made the entire experience easy. It took 2 weeks to get the robot back, and it was like new. They also gave us updates on the repair, ship date, and ETA. We are very impressed. Upgrading from 2 to 4 stars. This machine is AMAZING at cleaning off the pool surface. We get a lot of windy days in the winter and it used to take up to an hour after coming home from work to clear off the pool by hand. But now it is just a 2 minute job to empty the robot's debris tray and that's it! Well worth the money. Fantastic product, and company. If the robot continues to perform, we will upgrade to 5 stars.UPDATE #2: Just 13 months since the first time we had to send it in for repairs, it has stopped working again--17 months from initial purchase. Since it is now out of warranty, it will cost $125 for repair according to the manufacturer. For the price of this product, we had hoped to at least get two years out of it, but it has completely shut down twice in under 2 years. Changing our rating from 4 stars to 1.UPDATE #3: This company is AMAZING! So, they shipped us a BRAND NEW unit that is operating perfectly--FREE of charge. All they asked was that we pay to ship back the first unit. AND, they have a newer model coming out soon that they will let us buy at a discount when available. We are SO pleased. The only thing that outshines this company's customer service is how fantastically their machine cleans our pool. Changing rating to 5 stars.

The media could not be loaded. Update: I love the Solar function and it cleans well however my pool has a lot of rock overhangs so this bot constantly got stuck. Company at first was great and worked with me in 2018 and 2019. Sent me an attachment to stop the rock jams but even Gorilla glue and the pieces constantly came off and I was constantly fishing them out of my pool. It also STILL got stuck under or on the rocks. We live in Las Vegas where we have a lot of Palm trees. Thin twine-like pieces wrapped around the inside of front paddle wheel. Eventually the cheap plastic cogs strip and front motor dies. Company sent me another but again the cogs stripped and front paddle wheel stopped turning along w front wheels which basically renders it useless. Company again sent me a 3rd bot! I felt badlynfor being such a difficult test case but I was patient and thought maybe "we can figure this out together"! Since I was home this past year I was diligent every 2 weeks to open up bot (which is no easy task with a special type of star screw and 20 screws to loosen and take out) to carefully clean the tons of twine around paddle wheel. I got so good at this I could do it pretty fast! However, a huge wind storm came, a hard stick got stuck in paddlewheel. I rushed to get it out as soon as I heard a funny noise but alas it stripped the cogs once again and now paddle wheel won't turn. This time the company is hard to get ahold of via telephone and email saying it's due to Covid and won't ever answer their phone or call me back. I feel like if I possibly have a perfectly simple pool with very few trees and debris the bot might work great but for me it just did not work for no lack of trying!Even in one email she suggested the newer Betta solar pool bot which I purchased to try. Not only was it cheaper than the NX2 but so far it is working great! Basket for debri is huge and it doesn't get stuck because it has 2 propulsion jets in the back and it's powerful! Look for my review of this product. I usually don't write long reviews but thought if this helps some of you to make your decision then I've helped. I can't tell you how many people have bought this bot because of me! I'm still trying to return this 3rd bot back to the company to be fixed but the company won't even respond now. Beware as their current customer service is nil.