HUBBLE CONNECTED SkyVision AI Pro Baby Monitor Camera, HD 5" Home Display

Bought for a shower gift for my niece, she loved it and was excited to start using it. Came quickly and was packaged well.

This monitor is absolute garbage. The battery life from the get go is so horrible and you have to keep it charged all night so it won’t die on you, as it dies within 2 hours if it is not plugged in even at full battery. Then about 6 months in, the charging became faulty to where it was not charging the monitor properly. I hit the final straw last night when the monitor died in the middle of the night WHILE BEING PLUGGED IN and I did not hear my baby crying in the night. Absolutely do not purchase this monitor and find something else, as I will be getting rid of this immediately.

Writing this review almost 6 months after receiving the monitor… At first this worked pretty great. Battery life was good, easy to set up, like the app monitor option too. Minor things I would change about the functionality if we are talking “perfect”. About 5 months into using it, I started to get an error that the camera was disconnected despite no interruption to the power source or connection to WiFi. The only solution was to unplug the camera, plug it back in, and make multiple attempts to pair the devices again. Through the course of this, baby woke up and needed to be put back to sleep. They were also very intermittent issues with the sound not coming through the monitor before this also (maybe 2-3 times baby was awake and crying but no sound came through the monitor despite the picture being there). If you look online, there are supposedly periodic updates to install but none were available in my device. Really disappointing to that this became so unreliable and I needed to spend money on a replacement. For those looking at this for the app feature and notifications, there is a bit of lag between movement/temperature notifications and when these events are happening. The picture and remote viewing is pretty reliable though.

Battery life on the parent unit is poor, have to keep it plugged in almost always, the touch screen on the parent unit is also very inconsistent. The camera looses connectivity to the app frequently and needs to be re-paired. App also has lots of adds/ promotions for other Hubble Club products that appear in pop-ups.

Super easy to assemble and hook up the camera to the tablet it comes with. Our baby has a similar set up in the nicu so we are super excited to have a the same at home!

Overall a good product but the battery on the screen is terrible. It won’t last through the night so you need to keep it plugged in.

The monitor has eased my mind and allowed me to do more of what I need to while still being able to hear/watch my child

This camera is too expensive to be this horrible. Do not get this camera! We have experienced some disconnects randomly, but now literally the night we moved our baby to his own room, it went out and we couldn’t hear our baby crying with gas discomfort through the monitor at all… Unacceptable. Thankfully we are across the hall and did end up hearing him when he escalated a little more. They have all these other cool AI features that only half work, but the one thing that needs to work is the monitoring and that is not reliable at all. And no, it is not the home network as our security camera, the owlet and other things we have did not disconnect.

Works perfect

Parent unit worked for 5min. It freezes on loading screen. Hubble support does not provide replacement units outside US

Item broke within a couple months and have been trying to deal with the brand for many months now. They initially said they could only mail any replacement to a US address even though we purchased from Amazon Canada. Brand is unresponsive and keeps delaying.

Kept disconnecting literally in the first two weeks of purchase. Not reliable. I do like the features it provides, but the unit keeps freezing and going offline