What is the return policy on this product?

Amazon says you have one month. The cost of toothpaste and brush head will be deducted.

My dog gets tummy issues from sorbitol so we usually just brush with coconut oil- will this product still work even if we can't use your toothpaste?

Yes - ultrasound wave cleaning will still work - provided there is a coconut/saliva liquid present on the teeth and gum surface to serve as ultrasound transmission medium. However, the cleaning performance will not be same and the cleaning process may take much longer. The best cleaning performance you will achieve by using the emmi-pet ultrasound toothpaste. Its formula is enriched with nano-bubbles and has the right properties / consistency for best ultrasound wave cleaning performance.

When i turn on the emmy-pet the green light goes on for a short time then turns itself off. the blue charging light also keeps going off? why please?

How long is a short time? 2 mins? If that is about as long as it stays on, that is normal. If it is less than that, there could be a few

I bought the set. the manual said, i have to charged first for 24 hours straight. i did. the light still red on it. what does it mean? not working?

I found not only is it hard to read and understand, but it is so pale I never was sure what color it was.I don't use this expensive an difficult to use toothbrush anymore. But if you take the brush off the base and snap on the brush then turn it on it should run. Go with that answer.Otherwise write the manufacturer.As I said, I bought and tossed this expensive toothbrush.

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Emmi-pet Basic Set for Dogs - Electric ultrasonic Dog Toothbrush (Version 2.0)

Emmi-pet Basic Set for Dogs - Electric ultrasonic Dog Toothbrush (Version 2.0)

Product ID: 591122228

Details

Age range (description)
Adult
Brand
Emmi-pet
Item firmness description
Soft
Power source
Rechargeable
Special features
Pet Brush

🔊96M ultrasonic vibrations/sec

🦷Gentle, scrub-free cleaning

🧴Special microbubble toothpaste

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Description

🦴 Elevate your dog's smile game with ultrasonic precision—because fresh breath is the new cool!

UNIVERSAL FIT - Comes with multiple brush heads tailored for dogs of all sizes, ensuring a perfect clean every time.
QUIET COMFORTABLE - Silent operation with no vibrations means your pet stays calm and cooperative during cleaning.
STRESS FREE ORAL CARE - No scrubbing needed—perfect for dogs who resist traditional brushing.
ULTRASONIC POWERHOUSE - Harnesses 96 million vibrations per second to blast away plaque and tartar effortlessly.
DEEP CLEANING TOOTHPASTE - Microbubble-enriched formula penetrates tiny gaps to eliminate biofilm and bacteria safely.

The Emmi-pet Basic Set 2.0 is an advanced ultrasonic dog toothbrush delivering 96 million vibrations per second for gentle, effective plaque removal without scrubbing. Paired with a unique microbubble toothpaste, it penetrates deep into dental crevices to reduce bacteria and biofilm, promoting healthier gums and fresher breath. Designed for dogs of all sizes, its quiet, vibration-free operation ensures stress-free oral care, making it a must-have for proactive pet parents.

Specifications

ASIN	B00JG80IMC
ASIN	B00JG80IMC
Age Range Description	Adult
Animal Theme	Dog
Batteries	1 AA batteries required. (included)
Best Sellers Rank	#41,317 in Pet Supplies ( See Top 100 in Pet Supplies ) #880 in Cat Health Supplies
Brand Name	Emmi-pet
Bristle Material	Nylon
Color	white
Customer Reviews	3.8 3.8 out of 5 stars (258)
Customer reviews	3.8 3.8 out of 5 stars (258)
Global Trade Identification Number	04040513660052
Handle Material	Plastic
Included Components	1 x emmi-pet 2.0 ultrasonic toothbrush, 1 x charging station, 2 x Emmi-pet ultrasonic toothbrush heads (1 x large/1 x small), 1 x Emmi-pet ultrasonic pet toothpaste, brushing timer
Is Discontinued By Manufacturer	No
Item Dimensions	29 x 43 x 250 millimeters
Item Firmness Description	Soft
Item Weight	90.33 Grams
Item model number	68015999
Manufacturer	Emmi Ultrasonic GmbH
Manufacturer	Emmi Ultrasonic GmbH
Manufacturer Part Number	4040513202368
Material Features	Recyclable
Model Name	Ultrasonic Toothbrush
Model Number	68015999
Mount Motion	Ultrasonic
Number of Items	1
Number of Pieces	8
Number of settings	1
Operation Mode	Automatic
Other Special Features of the Product	Pet Brush
Package Type Name	Box
Power Source	Rechargeable Battery (charged by AC)
Product Dimensions	2.9 x 4.3 x 25 cm; 90.33 g
Target Audience	dogs
Theme	Animal
Toothbrush Head Shape	U-Shaped
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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$746.50

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In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

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