When PC/Console is switched off then on again does this automatically turn back on or does it require the power button to be pushed before it works?

No, if the power is turned off to the drive enclosure it needs turning back on again with the power button when it is restarted. This is a real pain as I purchased this item because of the previous answer that said it comes back on automatically. It only stays on if you maintain power to it, so it does not remember the previous on/off state when you remove power.

Does it support 12+18 pin MacBook ssd?

Hi. This USB 3.0 3.5" Enclosure is equipped with a SATA III 7+15 Pin connector. So it shouldn't be comaptible with a 12+8 Pin MacBook ssd. Hope the answer helps. UGREEN

i had to purchase a new laptop, i have taken the SATA hard drive out my old laptop, will this device allow me to recover and access files ?

Maybe. This is a great way to physically access your drive, but if this was your old laptop's main hard drive you may well find that it is encrypted, or that the files you want are stored in a section only accessible by your old user login. The actual product is great, but unless the files you are after are not secured, then this won't help much (neither will any external caddy).

I have used this device with no issues, no physical damage, and no extra noise, it is recognized but not accessible.

Eject your device from whatever computer or media player it’s connected to safely ,turn power off. Now check if the hardrive is securely firmly connected and not loose in it. Just take it out and reinsert it in your ugreen. If it’s still not working and it’s still under warranty just return ang get a new one. If you have a spare hardrive check if it works with it, your hardrive is faulty.

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UGREEN Hard Drive Enclosure, SATA to USB 3.0 Caddy for 2.5/3.5 Inch HDD SSD | Supports up to 22TB Hard Drives, 5Gbps Tool-Free Hard Drive Reader & Docking Station with DC Adapter for Windows/Mac/PS4/Xbox

UGREEN Hard Drive Enclosure, SATA to USB 3.0 Caddy for 2.5/3.5 Inch HDD SSD | Supports up to 22TB Hard Drives, 5Gbps Tool-Free Hard Drive Reader & Docking Station with DC Adapter for Windows/Mac/PS4/Xbox

Product ID: 58786112

Details

Brand
UGREEN
Colour
Black
Hardware interface
USB 3.0
Hardware platform
Windows/Mac
Product dimensions
19.4L x 11.7W

⚡5Gbps USB 3.0 speed

💾Supports up to 22TB HDD/SSD

🛠️Tool-free, lay-flat design

$62.59

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Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Unlock Ultra-Speed Storage Freedom — Because Your Data Deserves the Best!

SMART POWER SAVING - Auto sleep mode kicks in after 3 minutes of inactivity, extending your drive’s lifespan and saving energy.
COOL DURABLE BUILD - Premium ABS casing with heat vents keeps your drive cool and protected during heavy workloads.
MASSIVE STORAGE READY - Supports both 2.5" & 3.5" SATA drives up to a colossal 22TB—future-proof your digital library.
BLAZING FAST TRANSFERS - Experience lightning-quick 5Gbps USB 3.0 speeds—10x faster than USB 2.0 for seamless data flow.
PLUG PLAY SIMPLICITY - No tools, no drivers—just effortless setup across Windows, macOS, Linux, PS4, and Xbox.

The UGREEN Hard Drive Enclosure is a versatile SATA to USB 3.0 docking station compatible with 2.5" and 3.5" HDDs/SSDs up to 22TB. Featuring tool-free installation, 5Gbps transfer speeds, and cross-platform support including Windows, macOS, Linux, PS4, and Xbox, it ensures fast, reliable, and convenient data access. Its smart auto-sleep mode and heat-dissipating ABS case enhance durability and energy efficiency, making it an essential upgrade for professionals and gamers alike.

Specifications

ASIN	B076X4WWZY
Best Sellers Rank	743 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 2 in Hard Drive Docking Stations
Brand	UGREEN
Brand Name	UGREEN
Colour	Black
Compatible Devices	Gaming Console
Country of Origin	China
Customer Reviews	4.5 out of 5 stars 2,945 Reviews
Data Transfer Rate	5 Gigabits Per Second
Enclosure Material	Plastic
Hardware Interface	USB 3.0
Hardware Platform	Windows/Mac OS/Linux/PS5/Xbox
Hardware interface	USB 3.0
Hardware platform	Windows/Mac OS/Linux/PS5/Xbox
Item Dimensions L x W x H	19.4L x 11.7W x 3.8H centimetres
Item Weight	0.48 Kilograms
Manufacturer	Ugreen Group Limited
Manufacturer Part Number	ACBUGN50424
Material	Plastic
Memory Storage Capacity	22 TB
Model Number	ACBUGN50424
Network Connectivity Technology	SATA, USB
Product dimensions	19.4L x 11.7W x 3.8H centimetres
Supported Devices Quantity	1
The Standard Size of the Hard Drive or the Bay the Hard Drive Is Compatible With (in inches)	3.5 Inches
Unit Count	1.0 count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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$62.59

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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