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The LUXE Bidet NEO 320 is a non-electric, dual-nozzle bidet attachment offering warm water, adjustable pressure, and self-cleaning features. Designed for easy installation on standard two-piece toilets, it provides tailored rear and feminine wash modes with hygienic nozzle protection. Durable and backed by an 18-month warranty, it transforms everyday hygiene into a refreshing, eco-friendly experience favored by thousands.





















| ASIN | B00JG3NVG2 |
| Best Sellers Rank | #3,476 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #14 in Bidet Attachments |
| Brand | LUXE Bidet |
| Brand Name | LUXE Bidet |
| Color | White |
| Customer Reviews | 4.5 out of 5 stars 24,577 Reviews |
| Global Trade Identification Number | 00789911833784, 00850625005139 |
| Included Components | NEO 320 Bidet Attachment |
| Installation Method | Single Hole |
| Installation Type | Single Hole |
| Item Dimensions D x W x H | 7.1"D x 17.6"W x 4"H |
| Item Type Name | Luxe Bidet Neo 320 - Self Cleaning Dual Nozzle - Hot and Cold Water Non-Electric Mechanical Bidet Toilet Attachment |
| Item Weight | 2.5 Pounds |
| Manufacturer | LUXE Bidet |
| Manufacturer Part Number | Neo-320-white |
| Manufacturer Warranty Description | 18 month warranty for bidet and its accessories |
| Material | Plastic Bidets |
| Material Type | Plastic Bidets |
| Model Number | Neo 320 |
| Product Dimensions | 7.1"D x 17.6"W x 4"H |
| UPC | 850625005139 789911833784 785577230424 |
| Unit Count | 1.0 Count |
B**L
Works great, cleans great and the best customer service. 5 Stars !!!.
1) What a great product that eliminates the need of toilet paper towels. Very hygienic and Works great. Very easy to install and easy to operate. 2) The flat base of The Luxe Bidet Neo 320 is placed under toilet cover. If the homeowner is a ‘Do it Yourself type person, the Installation process is easy. 3). The hot and cold water lines are connected with the two inlets located under control knobs of the bidet. 4). Remove existing toilet seat covers to install the bidet. First place bidet base on toilet rim. Put back removed or new toilet seat cover flap on the bidet and align holes of seat cover, bidet slots and toilet unit rim holes and tight whole assembly with the bolts. 5). Make sure that toilet seat cover and Turntable and adjustable slots of bidet base attaches tightly enough with the main unit of toilet thru bolts. 6). In a sitting position, user can access Two control knobs located on right side. Lifting the front knob lever triggers the water flow in the bidet nozzles that cleans the intended dirty part of the body. The same front knob controls Hot and Cold Water. Turning the knob in the left direction flows cold water. Turning it right flows hot water and keeping the knob in the middle or center flows warm water. The water pressure increases as you gently lift the knob upward from the front tip. To stop the water flow, push the knob down at front tip. 7). The 2nd rotating knob controls the position of the flow of water to clean targeted part of the the body exposed under the toilet cover flaps. 8). After using this bidet, User can easily feel the difference between conventional use of toilet paper and the Bidet. Toilet paper only wipes the dirty part but this modern tool, the Bidet, not only cleans the body part also washes dirty part of the body with water. User must understand that there is lot of difference between wiping with paper and cleanin with the water. 9). Some people use tumbler in the toilet to clean body parts with the water. The Bidet eliminates the use of the tumbler. 10). I have installed Neo320 Bidets in my 3 toilets and they all work great. 11). When my My relatives and friends, who have never used bidets in their life , use bidets first time at my home, they impress so much that they do not forget to give good complements about the bidets and inquire us about the seller’s address to install same units in their house. More than dozens of friends and relatives have followed us in installing the bidets. 12). One thing is not understandable, why Bidets are still absent in most modern and luxurious residential units and public places. Or why Bidets are not part of US toilets while in many Asian and European countries, Bidets usage is quite common. 13). After installation of 3 Bidets in my house, the usage of and expenditure on Toilet Paper has dramatically reduced. 14) The cost of $57 Bidet can be recovered within 6 months. There after, owner saves the future expenditures on Toilet papers. 15) Apart from saving future cost of toilet papers, the Bidet user individually contributes in saving trees and woods, the base material for paper towels. 16). Like Solar Panel energy, Bidets also helps in keeping environment clean and Green. Bidets also reduces the paper wastage and burden on garbage volume. Imagine, If every US house is equipped with average 2 Bidets, how much paper usage and paper waste can be reduced? 17). Apart from all other benefits, Bidets are certainly much better than paper towels as far as body hygiene is concerned. 18). The ‘Luxe Bidet Neo 320’ is extremely useful for body hygiene, simple to install, easy to use or operate, durable, convenient, easily cleanable, functional, environment friendly and a should be a must toilet fixture in every US Residential, Commercial, Industrial, Office Space or Public Place buildings. 19) One thing impressed me the most is, I purchased Neo 320 Bidet thru Amazon from this Seller before 11 months. after using Bidet without any problem, One Part of Bidet began to operate improperly, I requested the seller to send replacement part because the Bidet was under warranty. The Seller did not ask me any question and offered me completely New Free Bidet as replacement withou asking me to return the Bidet or without asking me to send Shipping and Handling Costs. This excellent Customer Service deserves good complements for trustability, reliability and extraordinary Reputation of the Seller. The Seller’s good gesture prompted me to change my previous review of the product and I must state that, Bidet product quality and Sellers customers service are one of the best among the competition.
R**E
Best Investment I have made so far....
When I received my bidet on Aug 25th, I was very excited because I never experienced one before & not only was it going to be my 1st time, but I was going to feel even more proud for being able to install it without any assistance. It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water line. That in itself was no big deal. I had someone that would be over shortly with what I needed, but in the meantime, I just wanted to hook it up to give it a little test run. It was a little tricky as I needed to be careful to screw everything on secure enough to avoid leaking. I managed to get it just right. I tried it & it was amazing. I'd say that I played with it a handful of times before my company arrived to drill the hole in my cabinet. It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me. I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked. Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should. I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions. If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge. I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad. ***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit. Thanks for reading!
C**R
You CAN'T set it up to pull water from the toilet bowl as a joke, other than that it's great.
Once you decide to buy one, you wonder why these aren't everywhere. The quick answer is that toilet technology has advanced rather rapidly, outhouses weren't that long ago. Thomas Crapper only died 5 yeas ago in 1910! So, communal toilets were the European housing norm until the 50's . Some apartment houses still shared a toilet until the 70's. Remember National Lampoons European Vacation? Hotels throughout Europe frequently had communal wash closets. So, the bidet wasn't much more than a manual operation until fairly recently. Americans don't like manual toilet water splashing! Then in the GREAT WAR, moist interactions with bidets were soldiers going to brothels, so that wasn't something they wanted to bring home to their best girl. So, bidets and toilet technology progressed (hello Japan) while we continued smushing and smearing our way to clogged pipes. LUXE's bidet is underpriced for the quality of the product they provide. They are making hygiene accessible and affordable. 30 years ago women were squirting themselves with vinegar and perfumes to smell like the eve of summer. Well, what if you could freshen up with a quick spritz every time you used the bathroom? You would practically squeak when you walked. Hey guys, ever get an itch? I mean a waay up in there ITCH! What if you could grab a mini power washer to clean up that whole situation in a few seconds? In fact, why don't you use a mini power washer to clean up every time? Would you just smear it with toilet paper if it were on your floor? So, why carry ground zero around on your body with the same cleaning strategy? Do you want ground zero to represent you? Grab the hose, stick your thumb over the nozzle, or get the pressure washer and clean that mess up. Then spend a few dollars and buy one of these. It will pay for itself with toilet paper savings alone. NGLTF, HRC, PFLAG, you need to be STRONG promoters of LUXE bidets! LUXE, you need to sponsor one of their events. HOSPICE, you need to provide families with a bidet on your first visit. Proctologists, gynecologists, urulogists, why aren't these in every office? LUXE, you need to blow up your brand recognition with an app, and it will make the biggest splash if you set it up as an Amazon Free App of the Day. Make it a good app that overdelivers, and exceeds expectations, just like your product, and a significant sample of your target market will turn their attention toward you instantly. Maybe it's a suite of throne games like crossword puzzles, paper toss, or other simple games people already play while on the throne. (#ThroneGames )You could go poop themes, but it's better if you don't. Give away e-books. Have a health and fitness app that tracks water intake, and bathroom use, automatically if it's on a LUXE toilet. Hell, you could even team up with TellTale Games and sponsor a new iteration of the Game of Thrones since they are ready for a second storyline. Offer multiple Throne Games to keep people talking about your clever product, and attention-grabbing ad campaign. And, when you're ready for big money, LUXE, meet Burning Man. The primary demographic is above median income professionals looking for a brief escape, and you better believe that they would remember and appreciate your "How did I get sand in there?" Solution, and look for one when they come home. Beach resorts. Launch a short commercial with office workers talking about how crazy it is that bidets aren't in every home, and as they walk away they squeak while others squish. Use your net profit to expand the campaign, so its self-funded. The grossness is intuitive, the solution is affordable, accessible and easy to install. Have plumbers sitting with the Maytag Man because toilets aren't clogged anymore. Don't be dirty is a simple and compelling message that strikes a chord with every deodorants wearing, Glade Plug-in using, fresh laundry scented clothed American. Axe body spray is built on "Don't smell gross." "Clean your waste before you leave", will get Americans thinking, realizing, and spending. You could even go blue and sell in sex shops in the "Clean" section. Not LUXE, the bidet is dead simple to install. It's only hard if your toilet seat screws are difficult to remove, or your water lines are hard to unscrew. Other than that, clean the toilet, remove the seat and screws, insert the bidet, and put the seat back with the screws through the provided slots. Unscrew your water line, and add a splitter, so the clean water straight from the pipes flows from your bidet. You can even split the water line from your sink, it's the exact same thing. You can set the water pressure anywhere from colonic to dribble by adjusting the water valve on the wall/under the sink. Simple clean water spritz, and you're squeaky clean, sparkling and shimmering into the rest of your day. Buy one, then buy more.
Y**Y
Up and running
This comments section is loaded with excellent information. I like what I bought, but wouldn't chime in if I didn't feel like I had a couple of helpful points to add. For reasons I'll get to, my bidet has only today become fully functional. It was a Christmas present, and today is February 15th. I'd like to start by reaffirming that one should never make a gift to one's wife of any sort of home appliance. It's just wrong. But a bidet really can't be compared to a mixer or sewing machine. By it's nature, it's a highly personal, and, as I think she'll agree, an unusually considerate gift. With many hit or miss gifts over the years, I think I'm onto a winner here. Curiosity will hopefully one day prevail, and she'll begin to make use of the contraption. When she does, I'm confident that warm feelings of gratitude will flow (squirt?) in my direction. I got the idea years ago, during a trip to Japan. My mother in law had a high-end system. Very elaborate. Basically a computerized toilet. I didn't spend much time investigating, but it intrigued my wife greatly. After some experimentation, she had some pretty enthusiastic remarks about the thing. So this Christmas, the stars aligned. After reading this same set of comments on Amazon, it became obvious to me that the Luxe Neo 320 is a solid, very low-cost bidet that serves up hot and cold water, and can be installed by pretty much anybody. I'd rather be giving her one of the sophisticated Japanese things, the reviews here are right: you can't beat the value here. My installation wasn't completely problem free. First, I couldn't decide whether to buy replacement toilet seat bumpers, or a set of new ones. I bought the new, and should have bought replacement ones. Now when you put the seat up, you can see the holes where the original bumpers were. But they work perfectly, and the installation is a breeze. The cold and hot water lines attached onto the unit easily, and the last step is to run hot water to the unit. This step ended up delaying my installation by almost 2 months. Many commenters have noted that you will need a special adapter if your house has 1/2 inch hot water pipes. Mine does, and on Christmas night, I was eagerly hoping to rush order this part. In addition to the larger adapter, I was mindful of the trails described in the comments section trying to attach the plastic hot water hose. Thus, I had the idea to sidestep this problem by ordering the metal hot water hose shown in the installation guide. The Luxe web site has a menu with a long list of parts you can order. Neither of what I wanted were on there. Resolved to a delayed install, I sent an email to support and waited for a reply. It was Xmas holiday, but a few days later I got a nice reply explaining that the metal hose is not something the company offers for sale, and that the adapter I wanted was on back order. I was glad that they offered to mail me what I need as soon as the adapter is in stock, but unfortunately, this process lasted about 6 weeks. I finally received the part yesterday (on Valentine's Day, interestingly), and finished up the hot water hookup today. Now I will share with you my main reason for adding to this already packed comments section. In the six weeks I waited for the adapter to arrive, i had loads of time to plan how to deal with the plastic hot water hose-fitting issue. My fix was easy: I have an electric coil that will bring a cup of water to a boil very quickly. I simply plugged this in and heated the end of the hose for about one minute. It was still a bit of a feat, but I believe this made the process much easier than what others have described. Yes, I could have purchased reducing hardware myself and been up and running within a day or two of my discovery. I don't have much to say in my defense, other than I never expected the part to take so long to arrive. But despite the delay, I have a terrific impression of the company, and like practically everyone on this list, I think very highly of the design and quality of the product.
F**K
A Game Changer
When the idea of getting a Bidet was first presented to me, I was a bit unsure of whether or not I wanted to venture into territory like this. I have been doing the same thing for nearly 50 years and the thought of doing things differently now was kind of like the '3 seashells' running joke in the movie 'Demolition Man'. The overall cleanliness and health benefits seemed like a good thing and all of the positive reviews I had read finally pushed me to try something new. So about 5 years ago I searched on Amazon and found an inexpensive 'starter' Bidet from Luxe. It was the basic model, nothing fancy, just enough to get the job done and would be a quick refund if I just couldn't bring myself to use it. The installation was very easy and for being the basic model it didn't look so bad either. After looking at it for a few days, not being able to bring myself to use it a few times, the time finally came to give it a try. Not being sure of the controls yet, I unfortunately gave myself a surprise, kind of like being on the top of an ice cold water fountain. However, once I started to use my Luxe and got used to the controls I started to wonder why I did not do this many years earlier. Prior to this I had only felt this clean and fresh after taking a shower and no matter how soft or quilted the toilet paper was it never came close to feeling like this. After a short while, if at any point I needed to be away from my Luxe and use toilet paper like 'regular people', it was like using sandpaper and not something I ever wanted to do again. Now fast forward 5 years, my old basic model finally stopped working. When I first installed it I remember thinking that it was completely plastic and only costing $39 (or something like that), so I was honestly not expecting it to last more than a year or two. Now seeing how long this basic model actually lasted and knowing the quality of Luxe products, when my old one stopped working I didn't hesitate to go right back to them and see what they had available. I was literally on Amazon searching for a new unit within 10 minutes of realizing there was nothing I could do to save my bathroom best friend. There were a few more units from other companies now on Amazon, but I was no longer willing to take this decision lightly and risk a lesser quality unit. I knew what Luxe could do and I was curious to see how they had progressed over the last 5 years. They had a similar basic model available, but this time around, knowing what I know now, I decided to step it up a bit and get the Neo 320 (Elite Series). I chose this model for a number of reasons, the hot and cold water make a huge difference since I can now adjust the temperature and not have to worry about the early morning 'wake up call' of the purely cold water system. One tip, just run the cleaning cycle for a few seconds before using it to clear the cold water out of the tubes and get a nice mixture of warm water. The second thing I liked about this unit is the metal-ceramic core valves since I am pretty sure my old unit's plastic valves were what failed since there was no visible damage. The third reason was simply because I liked the idea of it being the 'Elite' series. If you are a fan of the TV show Frasier and have seen the episode 'DoorJam' you will get a sense of what I mean. So, I now had my new Luxe Neo 320 ordered and dreaded the wait, even though I have prime shipping, 2 days is like an eternity and once you get used to something like this you cannot go back. I would do anything and everything in my power to get home if the need arose anytime throughout the day, so being in my home and unable to use it was torture. In the meantime I kept playing with the controls on my old unit hoping and praying for just one more time, just a splash...anything, unfortunately nothing. The idea of having to go back to what now seemed like a barbaric process upset me and scared me. I cancelled all of my plans for the next few days, unwilling to face the world. The unit finally arrived and I already had the tools ready. It took me approx 20 mins, maybe less, to remove the old unit and install the new unit. I swapped out everything with the new parts and did not leave anything from the old unit so there was no shortcut of time there, simply meaning, even if you are installing it for the first time it should be pretty simple to do.The instructions were very simple and straight forward. Once installed I admired how nice the new design looked and how solid everything felt. I took it for a test drive and was very pleased with the operation of the unit and the overall water pressure, which was much better than my previous unit. Being without my Luxe Bidet for the 2 days waiting for the new unit to arrive was not something I ever wanted to do again. My next big decision now was whether or not cancel my upcoming vacation since I cannot bring my Luxe along. The thought of being on a Caribbean cruise in the middle of the ocean that far from my Luxe Bidet has me waking up at night in a cold sweat... All joking aside, this is an extremely solid unit made by an outstanding company and I will have one installed in my home until the end of time. Also, the added benefit of only needing to use toilet paper to dry yourself off, you not only save on that expense, but now without the daily 'sandpaper' use, you can truly claim yours is as smooth as a baby's behind.
P**S
Wonderful, Despite my Bad Luck
Firstly, let me just say that this bidet is wonderful. I love it, and am so glad I got it. I will talk more about my opinions on it, but first I need to address the title. I first installed this at about 1 am on a weekend, after a long, fun day of socializing and watching sports. I read the instructions, fumbled with the weird bolts that my toilet has to hold the seat on, turned off the water to my toilet, and set about screwing everything in. The installation was not as quick as I've seen other reviews saying, but that's more due to me. I struggled with those bolts for a while, and triple checked the instructions at every step, because I didn't want to break anything. I didn't set up the hot water, since I can't access it, and instead I screwed on the provided cap to block it off. They provided wrenches, and the only other tool I needed was a flathead screwdriver to unscrew the toilet seat. Overall, the installation was pretty easy. When I finished screwing the last bolt back together, though, and pulled the lever to turn it on... nothing happened. Went to my sink to rinse my hands, and the water wouldn't come on. "Okay," I thought, "I don't know how, but I broke everything." Now, you may be thinking "Piper, that's crazy. You turned the knob to turn the water off for your toilet, as instructed, and then turned it back on again. There's no way that could have shut off the water to your entire home." Well, let's just say that I have a history of breaking things in ways that nobody can predict, and that nobody can figure out. I spent the rest of the night frantically going over everything that could have happened. I uninstalled the bidet, and set everything back to the way it had been in hopes that that would fix it. No dice. Come morning, I still had no water. Just as I sent an email to my landlord saying "I don't know how I possibly could have caused this, but I think I broke everything!", I got an unrelated email saying that the city had shut down the water for an emergency, and that the entire neighborhood was without water. "Well," I thought, "That probably wasn't me. If it was, though... I'd honestly be kind of proud of myself, at this point." Later, I would find out that the water main had broken just as I'd been installing the bidet. Which explains why the water wasn't working, and in hindsight makes more sense. Still, when you turn off the water to an appliance, mess around with it, turn it back on and all of the water to your home is shut off, Occam's Razor leans more towards "somehow I broke everything" than "the water main outside broke at exactly the same time I did this." So, I reinstalled the bidet while the water was turned off (not wanting to risk turning the water to the toilet off again), and when I finally got water back a few days later, it worked like a charm. Like I said, I didn't attach the hot water, so I don't have an opinion on the temperature control. The water pressure is good, definitely enough to get everything clean. It's soft enough when the lever is half up, but putting it at full blast would probably be enough to clean out my entire digestive system. The angle is good, I do have to move around a bit to get everything, but that's just how this works. The feminine nozzle is fine, it's softer, it hits the right spot - honestly, I wouldn't worry too much about the feminine nozzle. It's great for when I have stuff other than the usual down there - on a monthly basis, for instance, but for the most part I wouldn't consider it a game changer. Ultimately, though, I'm taking the time to write this because I can't imagine going back to not having this. I am anal (pun... begrudgingly accepted) about being clean down there, and using toilet paper to achieve that caused some problems and some discomfort. I hadn't thought a bidet would change things that much, just being a way to make it easier - as I once heard someone point out, when we need to wash our hands we get them wet first, we don't just use paper towels and hope. Man, I'm telling you, this is like discovering that cashmere exists when you've only worn sandpaper clothing your entire life. I wholeheartedly recommend it. Just, maybe, double check the integrity of the water main before installing it.
A**L
A first rate product
Update 3.5 years later—The bidet is still working perfectly, and furthermore looks like it did when I installed it. One unanticipated outcome—It works so nicely and saves so much time, discomfort, and tissue during cleanup that I have come to hate using unequipped commodes away from home. I go out of my way not to have to do so—when I can help it. Original Six or seven years ago, during a visit to Japan, we were guests in a home that had a commode fitted with a “high tech Japanese” toilet seat—actually a seat featuring a bidet in which water pressure, duration of action, and water temperature were all automatically set in operation by pressing a button. It was my very first bidet experience. I was impressed very favorably by the unit, even though what I considered a slightly anemic water force often necessitated a second application for fully satisfactory results. Our experiences with that unit were sufficiently positive to prompt our looking into the possibility of installing at least one of them in our home upon our return. But price tags ranging from $500 to $800 were steep enough to discourage action until several months ago when a long lasting rash that had proved unresponsive to all medical control attempts became so severe that normal use of toilet paper became very painful and frequently induced surface bleeding. It became obvious that the wiping action itself was a primary part of the problem. As the situation worsened, the multi-hundred dollar cost for one of the Japanese units seemed less and less of a deterrent and I recommenced a renewed search of the online offerings in that line. That’s when I ran across the Amazon listings of the series of manually operated Luxe Bidet models at costs from 8 to 12 times less than the lowest priced fully automated units from Japan. Upon reading the preponderance of highly favorable Amazon reviews I decided to give one a try, selecting the Luxe Bidet Neo 320 (elite series) for the sake of the variable water temperature control. The installation turned out to be very straightforward. The fittings provided were of high quality and compatible with those in use on our toilet and under our vanity (for the hot water). To say that the installation achieved its goals is an understatement. The manual control over the force and location (male and females settings) of the spray result in a better cleansing job than provided by the automated high tech unit that had provided my first bidet experiences. Most importantly, the rash and intense accompanying itch that had plagued me for many months disappeared after a few days of use and have stayed away in the months that have passed since then. Another benefit has been an approximate halving in the rate of toilet tissue use—which is now primarily a blotting rather than wiping operation. I have been glad on a number of occasions that I opted for a unit with controllable water temperature. Water that’s been sitting in the pipes long enough to reach room temperature would be perfectly OK. But in a location like ours, close to the entry point of icy cold water from the city mains, that condition can last for only a few seconds Although I am giving a five star rating because of low cost, ease of installation, and living fully up to our expectations, there are one or two items that could be addressed. One is purely cosmetic, the other functional. On the cosmetic side, the body of the unit is very good looking. But the hot and cold water inlet hoses are a bit too conspicuous for my particular taste, coming in, horizontally as they do, and from slightly differing directions. I’d like it better if the two inlets were closer together and the hoses parallel. My taste would be matched even more closely if they came in vertically from below. However, since that would make it difficult cleaning the floor below without their getting in the way, I’d be content with the “nearer and parallel” improvement in hose positioning and alignment. On the functional side, the range of water jet adjustability is phenomenal, being easily set to anything between a gentle spray and/ a water jet strong enough to be outright painfu—if that's what the user might want. I would be very happy to exchange some of the excess available but unusable spray force for a slightly broader area of application. As it is now, the jet is a bit too narrow to provide total cleansing unless I do a little “squirming around” to widen and lengthen the area of application. However, relative to my last point, while our excellent water pressure would permit the suggested cure to be easily accomplished with a slight change in the nozzle configuration, the same redesign could well be counterproductive for users in areas with water pressure so low as to barely produce what could even be termed as a “jet.” All in all, it’s among my most useful purchases of the last several years
C**M
Cold water works great but not hot
This works great, however the attachment that came with it for hot water doesn’t even fit into the bidet, connects fine to t clamp under sink however the connection to the hot water doesn’t even screw on. Otherwise product for cold water at least works great and was an easy install. Just wish I didn’t have to get additional part just to get their product to work to its full potential
C**N
Que sea lo que pides y el servicio
Es el segundo que compro y ok en todo
C**S
Parece bom, mas .............
O BidetNeo320 me parece um bom produto. O problema é que, como se trata de produto fabricado no exterior, as medidas de suas conexões não se encaixam nas medidas usualmente encontradas no mercado nacional. Vc tem de batalhar para encontrar as medidas adequadas. Então há um gasto maior para adquirir as conexões. Fora o tempo despendido.
Y**N
Great product, outstanding customer service
The product installation in my UK bathroom was easy and quick, since the bidet even comes with reasonably sturdy plastic wrenches (for people like me). The G1/2 metal Tee-adapter fits perfectly underneath my wash basin and the 3-meter long flexible plastic tube it comes with was long enough to reach the bidet just fine. 4 Lacking access to the cistern in my bathroom, said plastic tube needed to be connected to the cold water outlet. The bidet comes with the necessary cap to seal off the hot water inlet to support this configuration. At this stage the bidet itself worked perfectly, although it did require some fine-tuning. In order to connect both hot and cold water supplies to the wash basin I required a second metal Tee-adapter and plastic tube (from somewhere). Luxebidet's US web shop sells the necessary parts, but postage would have been rather significant, so I asked their customer support for cheaper alternatives for UK buyers and without even remotely asking for it, they replied with an offer to send me the parts entirely for free. And indeed, about two weeks later they have arrived as promised. I've rarely encountered such a phenomenal level of customer service. I therefore recommend the bidet itself -- very happy with it -- but even more so this particular manufacturer.
D**K
Bidet replacement
Excellent bidet. Cannot fault it.
Z**N
Almanya'da kullanabilmek için ekstra parçalara ihtiyaç var.
Almanya için uygun değil hiçbir parçası tesisata uymuyor yeni parçalar temin etmek gerekiyor sadece bununla kalmıyor montajdan sonra suyu açınca kafalar klozete takılıyor ve daha öne çekebilecek mesafe yok.
Trustpilot
1 month ago
3 weeks ago