How long does it take to heat up?

Please warm noted that the heat becomes noticeable after about 3 minutes of use, and it takes up to 10 mins to reach the max temperature of 130℉.

How to deal with malfunction such as suddenly stop woking or fail to work?

Please check if auto timer runs out and if the overheat function activate; Moreover, please check if the adapter plugged into socket well or adapter outlet connected to device power inlet wire well.

Where is the main part of the massage?

Lower back, neck and shoulder. The shiatsu massage rollers are fixed,please place the massager in the correct direction. If you want to massage the lower back, the shiatsu rollers need to be placed in the lower position.

PLEASE NOTE: This massager is a SPOT massager, the roller will not move up and down.

The Upright position is best for lower back & lumbar and the Upside-down position is suitable for neck,shoulders and upper back.

Can I use it on a recliner or sofa?

Yes, it works on most chairs, sofas and recliners.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Back Massager with Heat, 4D Shiatsu Neck Massage Pillow for Pain

Product ID: 578415888

Details

Brand
Snailax
Item Weight
1.8 kg
Material
High-Quality
Power Source
Corded
Use for
Back Neck

🌀8 precision 3D shiatsu kneading nodes

🔄Dual-sided design for neck & back

🔥Gentle heat with auto shut-off safety

$206.20

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Description

🔥 Unlock your personal spa moment anytime, anywhere!

DEEP 3 D SHIATSU KNEADING - 8 durable nodes deliver targeted, consistent pressure to melt away tension after long workdays.
PORTABLE WHISPER QUIET - Lightweight with a 6 ft cord and silent operation—perfect for office, home, or travel unwind moments.
VERSATILE DUAL SIDED DESIGN - Flip it to target neck, shoulders, or lower back—your all-in-one massage solution.
SAFE SOOTHING HEAT THERAPY - Gentle warmth with built-in overheating protection enhances comfort without compromise.
CUSTOMIZABLE 3 IN 1 MASSAGE MODES - Switch or combine shiatsu, vibration, and soothing heat for a personalized relaxation ritual.

The Snailax Back Massager SL-128 combines 8 advanced 3D shiatsu kneading nodes with vibration and gentle heat to deliver a customizable, dual-sided massage experience targeting neck, shoulders, and lower back. Designed for durability and safety, it features over 100,000 kneading cycles, auto shut-off heat protection, and a removable comfort cover. Lightweight and quiet, it’s ideal for home, office, or travel use, making it a must-have for busy professionals seeking effective pain and stress relief.

Specifications

ASIN	B0CC954Z85
ASIN	B0CC954Z85
Best Sellers Rank	#40,953 in Health & Household ( See Top 100 in Health & Household ) #92 in Electric Back Massagers
Brand Name	Snailax
Color	Black 128
Customer Reviews	4.0 4.0 out of 5 stars (741)
Date First Available	November 1, 2023
Form Factor	massage_pillow
Item Dimensions L x W x H	15.7"L x 12.6"W x 4.3"H
Item Highlight	8 Kneading Nodes, 3 Vibration Massage & Dual-Sided Design, 3 Intensity, Detachable Comfort Cover Premium PU Leather For Chair
Item Weight	1.8 kg
Item model number	SL-128
Manufacturer	SNAILAX
Manufacturer	SNAILAX
Manufacturer Part Number	SL-128-CA
Massage Therapy Technique	Vibration
Massager Form	Massage Pillow
Material Type	High-Quality Materials
Model Name	SL-128
Model Number	SL-128
Other Special Features of the Product	Auto Shut-Off, Bi-Direction Control, Heat, Speed Control
Power Source	Corded Electric
Product Benefits	Pain Relief, Stress Relief
Product Dimensions	15.7 x 12.6 x 4.3 inches; 3.97 pounds
Product Grade	Home
Specific Uses For Product	Home use, office use, travel, pain relief, stress reduction
Style Name	SL-128
Target Use Body Part	Back, Neck
UPC	725414303126
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

$206.20

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews