Two hours, many calibrationa, 1 minutes later: "The tank is empty or removed" error message that doesn't go away. Frustrating. Help?

Please follow the steps below to calibrate your fountain step by step: 1. Place the base separately on a hard, flat surface. 2. Enter the DEVICE SETTING and Tap the "Calibration." 3. First Step: Confirm and Calibrate the base first. (Do NOT place the water tank or anything on the base.) 4. Assemble the tank without adding water and install the filter(pump, water pipe, water tray, filter lid, and spout). 5. Second Step: Place the water tank on the base and confirm the calibration. (Do NOT add water and install the filter.) Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Is this cat water fountain suitable for dogs?

Hi friend, Thank you for your question. This cat fountain is not recommended for dogs, only recommended for cats. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Will this send a push notification to my phone when the water level is low?

YES. You will receive a low water alert from the APP, but you need to turn on the notification permission for the PETLIBRO APP on your phone first. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

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Cat Water Fountain, App Monitoring Pet Fountains for Cats Indoor with Stainless Steel Tray, 2.5L/84oz Dockstream Automatic Water Dispenser for Drinking, 2.4G Wi-Fi Smart Bowl Inside

Product ID: 564616965

Details

Brand
PETLIBRO
Color
Black
Item Weight
2.1 Pounds
Material
Acrylonitrile
Product Dimensions
9.1"L x 7.5"W

💧2.5L Large Capacity Fountain

📱2.4G Wi-Fi Smart Monitoring

🧼Detachable Wireless Pump for Easy Cleaning

$181.19

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Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Stay ahead of the pack with the smartest sip in town!

HASSLE FREE MAINTENANCE - Wireless pump and detachable tank design make cleaning and refilling a breeze—no tangled cables, no stress.
PURE FRESH WATER ALWAYS - Multi-layer filtration removes impurities, offering your cat clean, fresh water in continuous or intermittent flow modes.
SMART ALERTS FOR PEACE OF MIND - Get instant notifications for water levels, filter changes, and cleaning reminders, so your pet never misses a sip.
PAW SENSE HEALTH MONITORING SYSTEM - Advanced hydration analytics deliver clear, actionable insights to keep your feline friend thriving.
HYDRATION GOALS AT YOUR FINGERTIPS - Set and track your cat’s drinking habits effortlessly via the intuitive app, ensuring optimal health with real-time data.

The PETLIBRO Cat Water Fountain is a 2.5L indoor automatic water dispenser featuring a stainless steel tray and a wireless pump for easy cleaning. Equipped with 2.4GHz Wi-Fi and the PawSense Health Monitoring System, it tracks your cat’s hydration data via a dedicated app, providing real-time alerts and health insights. Its multi-layer filtration ensures fresh, pure water with customizable flow modes, making it the ultimate smart hydration solution for health-conscious pet owners.

Specifications

ASIN	B0CBN7SM2R
ASIN	B0CBN7SM2R
Additional Features	App Control, Cat Water Fountain with Stainless Steel Tray, Drinking Data Monitoring, Easy to Clean, Pet Water Fountain with Wireless Pump (Easy to Clean)
Animal Water Dispenser Form	Fountain Water Dispenser
Best Sellers Rank	#15,166 in Pet Supplies ( See Top 100 in Pet Supplies ) #260 in Cat Fountains
Brand Name	PETLIBRO
Capacity	2.5 liters
Color	Black
Customer Reviews	4.0 4.0 out of 5 stars (2,643)
Date First Available	July 11, 2023
Dog Breed Size	Medium
Global Trade Identification Number	06976166720851
Included Components	1AC Power Adapter, 1App Monitoring Cat Water Fountain, 1Multi-layer Filter & Pump Sponge, 1User Manual, 1*Wireless Pump
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	9.1"L x 7.5"W x 6.3"H
Item Type Name	Cat Water Fountain 01
Item Weight	2.1 Pounds
Item model number	PLWF105
Manufacturer	PETLIBRO
Manufacturer	PETLIBRO
Manufacturer Part Number	PLWF105
Material Type	Acrylonitrile Butadiene Styrene (ABS), Stainless Steel
Model Number	PLWF105
Pet Type	Cat, Dog, Small Animal
Power Source	Corded Electric
Product Dimensions	9.1 x 7.5 x 6.3 inches; 2.1 Pounds
Target Species	Cat
Unit Count	1.0 Count
Voltage	100 Volts
Warranty Description	24 Months

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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$181.19

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Fantastic experience overall. Will recommend to friends and family.

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