Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Walnut Brown URLR007D01

Product ID: 560284539

Details

Brand
SONGMICS
Colour
Walnut Brown
Item dimensions L x W x H
67.1 x 47 x
Item weight
2.31 kg
Material
Bamboo

📏Wider 18.5" surface fits large suitcases

🧳Supports up to 131 lb total load

🪵Natural bamboo frame - eco-chic & sturdy

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$197.34

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧳 Elevate your travel game with style and strength!

SMART FOLD STORE - Folds flat to just 3.2" wide for seamless storage in closets or tight spaces.
ROBUST BAMBOO BUILD - Heavy-duty bamboo frame supports up to 131 lb, blending strength with sustainable style.
SPACIOUS VERSATILE - Wider 18.5" platform fits 24" to 28" suitcases comfortably, ideal for any guest or traveler.
DUAL LEVEL CONVENIENCE - Lower shelf holds shoes or essentials, with a roll-up fabric layer for neatness on the go.
EFFORTLESS PACKING ELEVATED - Keeps your suitcase at the perfect height—no more bending or back strain.

The SONGMICS Luggage Rack combines a durable natural bamboo frame with a wider 18.5" platform to support suitcases up to 131 lb total. Its foldable design and convenient lower shelf make it perfect for guest rooms, hotels, or home use, offering both functionality and a sleek walnut brown finish that complements modern interiors.

Specifications

ASIN	B0C1GNDVWH
Base Type	Leg
Best Sellers Rank	#10,662 in Home ( See Top 100 in Home ) #5 in Luggage Racks
Brand Name	SONGMICS
Color	Walnut Brown
Customer Reviews	4.5 4.5 out of 5 stars (322)
Finish Type	walnut
Item Dimensions	67.1 x 47 x 51.1 centimeters
Item Shape	flat
Item Weight	2.31 kg
Manufacturer	SONGMICS
Material	Bamboo
Model Number	URLR007D01
Number of Levels	2
Part Number	URLR007D01
Required Assembly	Yes
Riser Color	Walnut Brown
Special Features	Foldable
UPC	194343520797

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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$197.34

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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