What’s included in the package?

No need to purchase extra accessories. We packed all the accessories you may need in the carton. 1) T-shirt embroidery frames 2) Cap embroidery devices 3) Flat embroidery devices 4) Bobbin winder 5) Toolbox 6) Stand 7) User Manual 8) Starter Kit

I never used Smartstitch embroidery machine before, will I get trained?

Yes, we put a user manual in the package and you can watch the complete training videos on our Youtube to get started with the machine easily and quickly. We also can make training via live demo or video call face-to-face in scheduled time.

What kind of file format and design software can Smartstitch embroidery machine support?

Our embroidery machines support common embroidery file format DST and DSB. We suggest you can make your design using Wilcom, EmbroideryStudio and Hatch, then transfer your design to DST format, our machine can identify your design easily.

Is Smartstitch embroidery machine difficult to operate?

Definitely NO! Our embroidery machines are designed with user-friendly interface, easy and convenient to operate. We also provide detailed operation manuals and training support to ensure users can use our machines with your full potential.

I'm a newbie and I only used a single needle embroidery machine before, how should I start?

No worries. We provide lots of videos for you to get started. We also provide machine life support, so that you have no worries about unpacking, threading, embroidering, daily maintenance etc.

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Description

🧵 Stitch your way to the top—fast, smart, and stylish!

POWER THROUGH PROJECTS - 1200 stitches per minute turbocharges your productivity without sacrificing precision.
SMART TOUCHSCREEN CONTROL - 10-inch LCD with WiFi connectivity puts design and machine control at your fingertips.
GENEROUS EMBROIDERY CANVAS - 9.5" x 12.6" area handles everything from hats to tees to bags with professional flair.
STARTUP READY WITH SUPPORT - Comes with starter pack and expert training—launch your embroidery business confidently from day one.
VIBRANT MULTI NEEDLE MASTERY - 12 needles let you switch colors seamlessly, creating complex designs in one go.

The Smartstitch S-1201 is a compact yet powerful commercial embroidery machine featuring 12 needles, a blazing 1200 SPM max speed, and a large 9.5" x 12.6" embroidery area. Equipped with a 10-inch touchscreen and WiFi, it offers seamless design control and connectivity. Lightweight and portable, it’s perfect for home-based startups or expanding your embroidery business with professional-grade results. Includes starter pack and comprehensive training for immediate productivity.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.