Tineco Floor One S5 Steam Cordless Vacuum Cleaner and Mop, Digital Display with iLoop Smart Sensor, Suitable for all Hard Floors and Pet Hairs (Floor One Series)

Always keeping errors and asking to clean the roller and the dusty water tank

Excelente producto tuve un contratiempo que fue resuelto

*Customer Service update* As promised here's my update regarding my experience with Tineco's customer service. Their Customer Service Reps are patient, attentive and very friendly. I've interacted with about 5 or 6 of them and each one of them made the experience pleasant. The best way to contact Tineco is through the chat feature on their website. Emails take on average 24 to 36hrs for a response. Phonecalls are tricky as well. I think some are located overseas so there is the timezone difference to consider when calling and when you do get a live person they recommend the chat. 🟩 The Chat Is very convenient and quick. They emailed me a return shipping label once I supplied proof of purchase, the serial number of the machine, a summation of what happened and pictures of the damage. I shipped back everything they requested and they shipped me a refurbished machine ( their refurbished machine tend to be machines returned though the machine has no defects). I was skeptical but once I received the replacement machine I was satisfied. 🟩Shipping + Cost Tineco provided a shipping label at no cost to me. The replacement was shipped once they received my machine NOT while mine was in transport as stated. Overall it took about 2.5 weeks to return and receive the replacement. 🟩Replacement Machine It functions well so far mechanically and has no noticeable defects, scratches etc. Perfect condition. 🟩Overall Tineco gets an A+ for customer service! They were friendly and helpful. They also checked with me via email and phonecall to make sure the machine met my satisfaction. **Original Review* I like my Tineco. It does exactly what it promises to do. Its light weight & takes up very little space. Its also easy use and clean. I use it on average 2 or 3x a week. I bought this version because it has a ( nice, very long) cord. I like to go over surfaces repeatedly and don't want to feel rushed because of the battery constraints of other models. I purchased this machine as gifts for family and finally bought one for myself Dec. 2023 since my family like their machines. 🔸️Cleaning Pros: This machine maneuvers easily. I love the steam clean feature. It picks up everything leaving my tiled floor sparkling. Its also wonderful on wood floors too. 🔸️Cleaning Cons: My only complaint is that I do have to clean corners by hand. This machine simply cannot reach those areas but there are newer models that can. Again I bought this model because of the cord. Its now Feb. 2025 and unfortunately just when I was about to use it, the base inexplicably just crumbled and the empty Dirty water tank fell off. The machine is still under warranty. I contacted Tineco and so far it seems promising. I will update my review in regards to my repair/ warranty experience once it's concluded.so far the customer service has been very nice.

Deja los pisos muy limpios, sin rayas y residuos quimicos

This is quite literally the best purchase I have ever made in my entire life. I did not know how different owning this device would make my life, but it has improved it significantly. For starters, my husband and I have owned the same not great, very old shark vacuum since we met almost 8 years ago. I bought this as we now own three dogs and have a toddler and I needed a more efficient way to clean our house. Compared to our old vacuum, this one is lighter, so I don't find it quite heavy at all. After reading the instructions and looking at the vacuum, it was clear that it was very easy to function and clean. Any pieces that need to be cleaned are easy to get to which makes maintenance after being used easy as well. The cord is quite long and can reach a good distance so I can clean a lot more surface area without having to unplug and replug in a different section of the house. The self clean function works great, however, with the amount of pet hair I have in my home, I do find myself needing to clean the brush roll even after self clean. However, this is extremely easy to do as the brush roll simply pops in and out of the vacuum. So if you do own a lot of pets that shed quite often like mine, just be aware you will need to do self clean on the vacuum a bit more often and you will need to clean the brush roll as well. It's honestly not as difficult as it sounds. The self clean cycle takes probably around five minutes. I have not used it to clean up big wet spills such as a container of SpaghettiOs, however I have no doubt that this device could pick it up with ease. The only issue would be it might have you self clean immediately after. It picks up standing water with ease and left our house so clean, my husband was impressed by the smell left behind, which was absolutely nothing. Just clean. No dog smell, no dust smell, just clean. You will also be shocked by the dirty water dumps and just how much dirt is picked up off of your floor. The steam function is great, just understand it takes about a minute to fully get to full steam function. I honestly found the vacuum more effective with a regular cycle first and then spot steam cleaning as needed. The biggest issue I have with this vacuum is that I did not purchase it sooner. I cannot emphasize again how well this product works. You can't use any cleaner in the tanks, but honestly it gets the house so clean I can't see why you would need it anyways. I was also unsure if I would like the fact that it tells you what it needs, however I have come to really like it.