Swan 8 Litre (32 cup) Commercial Stainless Steel Catering Urn/Water Boiler

I open our garden to raise money for NGS Charities and therefore offer teas/coffees. In past years I have relied upon the constant boiling of kettles but this Swan 10 Litre Catering Urn has brought new meeaning and efficiency to 'Refreshments Served Here'. It is unlike any water boiler that I have seen in the past because it is designed to blend into even a small kitchen, like mine. When it is required, it sits neatly on the worktop and is very easy to fill, boil and senses when to switch over to simmer stat to prevent wasted electricity. When it is not required it is easy to empty and does not take up an inordinate amount storage space. This is the first Water Boiler that I have ever seen that does not condensate and leave the room and walls running with water, even my kettle used to give me grief when it was constantly being boiled up, not to mention the fact that it never held enough water to accommodate an entire order, and then had to be replaced with a new kettle a couple of weeks later as it was not up to the job. Anyway, back to the Water Boiler; I had read in the literature, before buying, that it had a specially designed lid to prevent kitchens and the like from condentating, but I was sceptical as to whether it really would live up to my expectations - trust me, it does. Whilst I am on about the lid, it has a locking turn to prevent anybody accidently trying to pull it off when it is in use. I had been concerned about the 'tap' because there was some comment in buyer feedback about the older machine with its metal tap (I believe that it the one that is often featured in the promotional photo) as opposed to the newer urn with a black plastic tap. Mine has the newer tap and all of my helpers agreed that the urn has revolutionised our ability to 'do teas and coffees for garden visitors' Indeed if I have a family tea party I will not hesitate to put my urn into service as it happily produces boiled water for hours on end (although please remember to check on it part way through a busy event to ensure it does not want topping up!) Each time I use it I have it switched on for approximately 8 hours. My final comment is that my feedback relates to the SWAN Catering Urn (I purchased the 10 Litre which is perfect) as I do not believe that all manufacturers have the anti-condensate facility and this is essential if you do not want water running down your walls oh, and don't forget to support the National Garden Scheme - Gardens Open for Charity, because you could help us to raise lots of money for very good charities, and who knows, you might see a Swan Urn in action so that you can judge for yourself!

This is a very good tea urn and no assembly was required. It heats very quickly and looks good. and the water delivery is accurate and doesn't spit or splash--we all remember those college tea urns that spat and spluttered, and where you'd jump each time you were hit by the scalding water. This is not like that. The only slight criticism is that I feel the quality of the plastic tap is not as good as the overall urn quality; it has a bit of a flimsy feel when you flick it down into its permanent open position, and I'd like something just a little smoother in its action, and with less of a jolt. But it works fine and is responsive. The urn holds 20 litres so, that's a lot of teas! Perfect for a cafe, for your builders if you're having renovations done (no more, "Any chance of a brew, luv?") and it seems cost-effective, staying warmed on a very low setting once it's been heated.

I have always used a water urn and mine was quite steamy but it was compact and plastic and I was very upset when it broke. This replacement which came well recommended has, so far, astounded me. It fills easily in the sink, the drip tray fits without struggle. You just plug in and it boils itself and then settles down to keep the water hot enough for tea and coffee, without noise, without steam. I was more than happy and had it on for about 26 hours without problem. I am only worried about the scale build up but hopefully it will be just as easy to maintain as it is to use. I recommend this to everyone who needs a constant supply of hot water without boiling a kettle.

I purchased this Urn in 2019. It is used every day and still running perfectly. Highly recommended!

WHAT IS NOT TO LIKE, TEA WHEN YOU WANT IT !. SO GLAD I PURCHASED THE 10L FOR MY KITCHEN, IT IS A GOOD SIZE WITHOUT BEING TOO BIG, IT FIT'S NICE IN A CORNER OF THE WORKTOP. I DRINK ALOT OF TEA THROUGHOUT THE DAY AND WAS FED UP WAITING ENDLESS TIMES FOR THE KETTLE TO BOIL. WHAT A TIME SAVER . I JUST TURN IT ON FIRST THING IN THE MORNING ,TAKE THE DOG OUT FOR HIS WALK AND WHEN I RETURN THE URN IS HOT, INSTANT TEA, BLISS. TO SUM UP ,GREAT SIZE, PERFECT TEMPERATURE, GOOD PRICE ,BEST PURCHASE FOR A LONG WHILE, YOU WON'T BE DISSAPPOINTED !

Great water heater/tea urn....HOWEVER, had to return after 3 uses as rust started to form on two separate points the rolled top edge and corresponding places on the lid. not what I would have expected from SWAN or stainless steel. obviously a manufacturing faux pax when the top was rolled over in the factory.

Excellent, did the job perfectly. Easy to use and empty.

I got this boiler for our staff room at school which needs to be on all the time with hot water 'at the ready' the minute the bell goes for break. It's great as it doesn't fill the room with steam like the other one did but still maintains the water at the same temperature. The drip tray has been voted 'great' by the staff too. I would recommend this to anyone to buy. If I were recommending a slight change to the manufacturers, I would ask them to make the power lead removable just for ease of use. However this doesn't affect its value as a great urn! Get this one - it's cheaper than the last one I bought and much better quality!

il nome è una garanzia e il prodotto è di qualità. accesso per il servizio colazione sin dalla mattina, mai un problema. unica accortezza non tenerlo acceso quando è vuoto, consiglio sempre di caricare l'acqua prima dell'accensione. soddisfatto

Bel prodotto a buon prezzo, arrivato con spina inglese con fusibile, sostituita subito senza tagliare nulla. In mezz’ora arriva a temperatura con circa 5 litri poi mantiene da solo. Il rubinetto è rialzato dal fondo e lascia sempre un fondo di acqua anche inclinandolo non riesce ad uscire, bisogna rovesciarlo. Inoltre la pentola non si stacca dalla base quindi per lavarlo bisogna fare attenzione a non bagnare la parte elettrica. Sarebbe ottimo con un termostato regolabile.