98-Inch Class QLED 4K Q80C Series Quantum HDR+, Dolby Atmos Object Tracking Sound Lite, Direct Full Array, Q-Symphony 3.0, Gaming Hub, Smart TV with Alexa Built-in (QN98Q80C, 2023 Model)

Great tv. The listing said it was an open box. It may have been opened, but this is a new tv. Excellent picture, sound quality and Samsung user interface on the set.

Picture quality is fantastic, and the cloud gaming option already built into it is the best, dont need another console to go to waste around your living room. If you have kids who like to play video games, it’s a great choice.

This TV was excellent in the first year, while it worked. A few months after the warranty expired, it didn't turn back on again. We can still hear the sounds, but screen is completely dark. Samsung informed me that fixing it is more expensive then buying a new one (which is already very expensive). This is the second Samsung TV the failed exactly in the same way, just after passing warranty time. I was once a fan of the brand. I do not recommend it anymore.

Good picture quality. Intuitive functionality for remote and TV options.

Spectacular! If you have room (and can convince your spouse) you should definitely go for it! Don't worry about having to sit far away - I sit about 12 ft from it and it doesn't seem too big. It's VERY bright so no problem watching in a bright room. The built-in Samsung apps are pretty good.

Pros: The video quality is great. Obviously check to see what kind of TV you need. QLED, OLED, etc. But if this is the type you want, it's a good one. The sound quality of the TV is clear enough, but very little bass. I would suggest a sound bar or something. Remove control no longer requires batteries. I just charge it every few months with a USBC cable. But other than that it's basically a Samsung remote. Initial set up is easy. At the homescreen it does have a box for what ever was opened last, which can male it easier to jump right back into a video. Cons: I hate the UI. Granted, you get used to it, but the last Samsung TV I had was so much better. It just had a thing pop up at the bottom, which I preferred, but that's preference. However, it's two separate screens for movie apps and gaming apps, which means switching back and forth. I downloaded certain apps for streaming, and didn't add it to the homescreen, and I couldn't figure out how to do that afterwards. If you go into the app store, and you select it, it just brings up the app page with no real discernable way to just add it to the home screen. I'm used to using different tech, so this isn't just someone who can't send an email. They just made it hidden. Finally, the biggest gripe I have has to do with gaming. Over all a great experience once I start, but more often than not if I turn on my PS5 and it loads up the PS5 on the TV, I get a black screen. That's it. I have to either go load up Netflix or something, then go back to the PS5, or unplug and plug back in the HDMI cable if that doesn't work. I've never had this issue with any other TV. I don't know if it's something to do with switching to game mode, but the selling point is that I just turn on the console and it switches to it for me. If I then have to do extra steps to get it to work, then I would rather it not. And it seems to be doing it more and more over time. So that is an annoyance you have to live with, but it's also something that makes me sometimes consider if I should have gotten another model.

I recently purchased this Smart TV from Amazon online on Saturday and it quickly shipped out and delivered the very next day on Sunday. The Amazon delivery staff was very helpful getting the TV into my home and I am very glad my TV did not come in cracked or damaged from in-transit. From setting up the Smart TV right out the box to going into the settings to adjust a few features to listening to the audio and looking at the colors on the TV it is amazing and a wonderful view. This TV is definitely a big upgrade from my 43-inch Samsung Smart TV I had for 4 years. The build quality of this 65 Inch TV is amazing. Overall, I only had this 65-inch TV for 4 days now and I am very satisfied and I am pleased with my product and the service Amazon provided. I would absolutely recommend this TV.

We had a horrible experience with this TV. It was working just fine. After we wall mounted, the TV completely stopped working. We contacted the Samsung support, they just did some troubleshooting on video call and determined that TV is damaged. They asked us to buy a new TV out of pocket and we're not willing to help with any service repairs or anything. All they said was we can give you link to our website where we have some black Friday deals. From a manufacturer like Samsung and seller like Amazon you would expect some decent support especially if we paid $1300. They could have at least be courteous to offer some compensation or discount. Definitely dont recommend this