How long is it guaranteed, and what are the terms of service?

One year promised for all sticro heating pads, and if there is any damage on the product or missing part that should be in the package, we will issue reshipment as soon as possible within 2 days.

No, it's corded shoulder brace only powered by DC 12V adapter, can not be portable with power bank.

Am I able to sleep with this on?

No, please do not sleep with our heating pads even if you have set the auto-off timer. Compared with those body warmers, our heating pads feature higher temperature for effective hot therapy. Sleeping with it may increase the risk of being burned.

Can I use it on 220/240v outlet?

Yes, the DC adapter supports voltage range from 100-240V.

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Description

🔥 Elevate your shoulder game with pain-free confidence!

CUSTOMIZABLE COMFORT - Easily adjustable straps ensure a perfect fit for every shoulder shape and size.
VERSATILE PAIN RELIEF - Ideal for shoulder injuries, arthritis, and chronic pain management.
THERAPEUTIC HEAT BOOST - Neoprene material provides soothing warmth to accelerate recovery and relieve pain.
DISCREET PROFESSIONAL - Sleek design fits seamlessly under work attire, so you never miss a beat.
ULTRA LIGHTWEIGHT DESIGN - At just 70 grams, it’s barely noticeable—wear it all day without discomfort.

The Sticro Adjustable Shoulder Support Brace combines a lightweight 70g neoprene massager with fully adjustable straps to deliver targeted heat therapy and customizable support, perfect for adults managing shoulder pain, injuries, or arthritis while maintaining an active professional lifestyle.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.