ECOVACS DEEBOT T20 Omni Robot Vacuum and Mop, Hot Water Mop Washing, Self-Emptying, Hot Air Drying, 6000Pa Suction, OZMO Turbo Spinning Mop with Auto Mop Lift, Obstacle Avoidance, YIKO Voice Assistant

I have owned a few robot vacuums, most of them from Ecovacs and have been mostly happy with those purchases. Before this unit, my main floor Deebot was the 900, which has been retired to upstairs area. The main thing that drew me to the 900 was one of the first lidar based robots which did a pretty good job over the last few years avoiding obstacles, but it was never perfect even after years of updates. I was very reluctant to trust that the new models have come much further, but I can say I was happily wrong. Initial unboxing and setup was straight forward, especially if you have ever used any robot vacuums. It was interesting to see the auto empty unit was already loaded with a vacuum bag, but others have noted the same thing. It is very possible they quality test the unit in the factory and load the first bag for this test. Not an issue. I placed the auto empty station next to the older 900 unit and its dock, and docked the N8 Pro+ robot after attaching the 2 side sweeping brushes and removing the protection sleeves with the pull tabs. Powered on the toggle switch and the unit indicated it was charging. I used the QR code found under the top cover to download the app (different from the old Ecovacs Deebot app, the Ecovacs Deebot 2017 app, and now called Ecovacs Home). The newer UI on the most recent app is more intuitive and better tools for map managing than the older 2 apps were. This was a welcome finding that they have updated this. The app setup is a bit annoying it that it wants to map the house before any other options are available, so just note setting up no go "walls", rooms, new names, etc are not shown on the UI until the completion of the first cleaning run. Also to note, make sure you have the auto empty station dock flat against a wall that is somehow perpendicular to your house design. This was a major headache if you don't do this. What I mean is if your house is mostly a rectangle or square layout, make sure the wall you start with is 90 degrees to your home layout and not against a wall that is diagonal or circular to your house layout, otherwise, your home map will be weirdly placed on the map it generates forever and all time. You cannot (under the latest version as of 5-28-21) rotate the map once it is generated and the robot/app situates the map of the home based off the angles it detects on first undocking. So if the wall behind the dock isnt flat and perpendicular to the other walls, it may layout your map diagonally. This may not seem like any particular issue until you go to edit your map, generate zones, place no go walls, etc, because the map only uses rectangles to set zones and no mop areas and if you map is off on a diagonal direction, you will have no way to easily set these areas other than virtual no go "walls" which can be diagonal. This seems like a very big oversight and something that could easily be fixed, but there is no current provision for this and will force you to reset the entire map and start all over again. Not the end of the world, but quite an annoyance if you are not aware of what is going on. Hopefully this saves someone that pain. Now for my first cleaning. That main reason I wanted to get this unit is the improved obstacle detection. I hate having to prepare the house for a run so that it doesnt get stuck anywhere only to come find it got stuck and a large reason my last vac didnt just run on a constant schedule. In a large home (4000 sqft) with 2 kids and a dog, it was really awful to assume it would run nonstop without issue. The old unit had horrible times with anything dangling from any possible reach. It was also bad about getting hung up on low pass areas under coffee tables, end tables, etc. This unit happily is not having those issues. The front sensors seem a lot more capable of sensing things it cant fit under perfectly and the map allowed to easily prevent any future (investigations) of those areas where it would only find it couldnt fit. Be very aware, it is known that the first mapping pass takes MUCH longer for the unit to finish and will almost always not happen in the first go and require a recharge and resume. This is as designed as the unit takes extra time to map the area more closely. Once a map exists, the unit will traverse a lot more efficiently and take less time to investigate areas. I did notice this unit struggled slightly more than the 900 with tall rugs, at least at first, but then somehow it seemed to "learn" something and employ a turn around backup maneuver to get up on the rug in reverse since it has more clearance, turn around, and proceed to clean the rest of the rug (a tall pile rug on hard wood floor). I thought at first this would be a fluke, and it just happened to get up on the carpet this way, but multiple cleanings and it still does this to get over the lip of the tall pile rug. I really like the new mapping feature that detects carpet versus hardwood/tile and puts this on the map, even door mats that are carpet. This causes the vacuum to increase suction while over these areas which is a very welcomed feature. My family has already noted, this one if much quieter than the 900 and any other vacuum we have ever used while running. Slight increase over carpet, but being that it is now over carpet, not that audible since it is dampened by the carpet itself. Battery life, many indicate how this has less battery capacity then the last unit, and this is true, but I feel this is a cost cutting measure and not something that is a real issue with the unit. In my opinion, this unit is used differently from before as you can let it run more constant scheduling since it is more capable and can auto empty. When you free your mind to this concept and use it that way, battery life is much less an issue. On the initial run, it needed another charge to finish the entire 1st floor, but subsequent runs can finish on 1 run as it takes 84 minutes to complete the whole floor with some room to spare. If you schedule rooms alternating, etc, you should never run into an issue. The do not disturb times allow you to set this and sort of forget it. Just check the vac bag in the unit from time to time for fullness. One thing I want to mention from the old unit, the old unit was HORRIBLE at returning to the dock to charge, the N8 Pro+ is a lot better at finding the way back to the dock. The old unit would sometimes go in the opposite direction to get home first and sometimes run out of power while trying to find its way back. This unit generally drives right to it. Much better.

I had previously written a negative review on this vacuum due to the inability of the machine to reliably drain the dirty water from the "sink" at the bottom of the docking station. I'm happy to report that the replacement machine has fixed this issue and has been reliable for about a month. The machine continuously and reliably cleans my home, avoids most obstacles, and "cleans itself" for the most part. I'm pretty happy with it and I've done a side-by-side comparison with my old iRobot. Pros: * The Ecovac does a great job at navigation, avoiding most obstacles (still gets confused by some pieces of furniture) and returning back to base at the end of its work. It's significantly better than the bump-and-run iRobot. * The mopping function has turned out to be a great feature and saves a lot of time. I wouldn't say the floors sparkle, but the amount of crud in the dirty water bin is astounding. * The mobile app does provide a good benefit once your house is properly mapped (it took a few tries here). You can set zones and schedules and fine-tune your ecovacs setting. * You can see the progress of the machine and the stats on the mobile app. Needs improvement * The water tanks are a bit small. I need to refill/drain them almost every day. YMMV but this is on default setting on about 1800sf of hard floors. If you're expecting to set it and forget it for weeks/months, that's not going to happen. * There are a few software glitches. The machine "forgets" to continue cleaning if it returns to base to recharge. That means that some areas of the home get cleaned more than others. It doesn't understand time zones or daylight savings time correctly so your schedules will not adjust properly on those dates. The mobile app could use some usability fit/finish improvements. * I feel that the vacuum power is a bit lacking. It doesn't pick up as much dust/dirt as my old iRobot, but it does often complain the dust bag in the dock needs to be replaced (it's almost empty). That said, I don't see debris or dust on the floor after it runs. * The voice response "OK YIKO" is a good idea, but it doesn't work all that well. Sometimes it doesn't hear the trigger word or fails to understand me. It also seems silly to talk to a vacuum on the floor (just my opinion) especially needing to be right above it. I feel like I'm scolding a pet :) * I don't need it (and actually don't want it), but the video chat feature of the vacuum doesn't work for me. Overall, for the last month this has turned out to be a great device and the customer service team at Ecovacs seems to have improved a lot in answering questions/concerns.

One month ownership update: Dropped a star because of bad navigation and half baked TrueDetect. More on Navigation/TrueDetect: It is simply not worth the extra cost over the N8 Plus. It will not work if the object is not directly in front of the sensor. For example, the N8 Pro was trying to navigate in between my couch and the coffee table in a space with a width of about 3 feet. About 8 inches from the couch my cat had thrown up, providing the perfect test for TrueDetect. Unfortunately, it never detected it and if I wasn't monitoring it, it would have rolled right over it making an even bigger mess. I tried other more systematic tests near the couch using cat toys. Whenever the cat toy was directly in the front of the sensor (about 5 inches from the edge of the couch), the N8 plus would avoid it, however, it never worked if it was closer or further away from the couch during the N8 Pro's approach. It had to be in that 5 inch sweet spot for the sensor to trigger and work as expected. Issues with navigation also persist. It seems to get confused often. For example, I noticed that it got sort of trapped between a potted plant and a cat scratching toy. There was just enough room for the bot to squeeze between the two where is spent 80 minutes spinning in a circle until the battery was low, at which point, oddly, it backed out and went right to the charging dock all by itself. After recharging for five hours, it came out, and finished the run without issue. So, clearly something is wrong with the navigation algorithm. Also, Ecovacs still has not fixed the recharge and resume issue. Since the N8 knows how much it has left to clean, it should only charge enough to complete that run, instead of spending 5 hours to fully charge. There have also been other times, where it has gotten confused. A couple of times, it kept vacuuming one of my area rugs until the battery was low. Another time, it just randomly got confused right in the middle of my kitchen and alerted me to help it get unstuck. I simply restarted it and it went back to behaving normally. ************************************************************************************************** Summary: Overall, it's great, it mapped the house in the first run and it has all the features one expects for the price. However, the battery life is abysmal, it had to go back and recharge twice before building the full map for my 2000 square foot home. Also, TrueDetect is half baked and not worth the extra $100 over the N8. I have a long hair cat that sheds her body weight per day and even with a full bin the auto empty works perfectly for me. Unlike others, I did not have issues with clogging. If I had to do it all again, I would have gotten the cheaper N8 Plus, which for $600 is an almost unbeatable value. Support: This is my second Deebot. My first one was the OZMO 930, which was the Ecovacs flagship three years ago (released 2018). It has been faithfully cleaning daily and only recently began falling apart. First, Ecovacs, suspiciously screwed up the app so that my OZMO always showed up as disconnected. I was able to install an older version of the APK to get around that. Then one of the wheels started to jam, then the brush motor broke (so suction only), then finally it ran into a suspicious wifi problem, where it would only connect after a hard reset for about fifteen minutes (perhaps a firmware issue). I was only able to fix the first problem. I am on this tangent to highlight that Ecovacs does not have the best support. Even if the app was accidentally made buggy, Ecovacs does not appear to have any drive to fix it for an older bot. Next, new parts for the OZMO 930 are nonexistent. Your best bet is to find used ones from auction sites. Companies like iRobot and Neato support their bots for life, with Ecovacs you're on your own after warranty. iRobot will basically sell you every part to rebuild your S9 or i7+. The i7+ is still receiving updates and support even though it was released just a bit after my OZMO 930. I paid $600 for the OZMO when it came out and it is basically a brick now. I really hope they don't continue that same trend with the N8 pro but you should factor bad support into your decision. AutoEmpty bin: Works great. I haven't had any clogs yet and it seems to get 100% of the dust bin empty. I'm not sure if one bag will last me a month though. After the first two runs, it already looks more than half full. However, I think it is possible to just use a second vacuum to clean out and reuse the bag. I wish it had a reusable system instead of disposable bags. Navigation: It is quite good, however the TrueDetect sensor is just alright. It did avoid slippers and a small cup that I deliberately left on the floor, but it's not perfect . Sometimes, for no reason, it will do a little backwards shuffle as if it is about to hit something. Other times, the TrueDetect does nothing. I have a chair with a metal ring base and the N8 Pro repeatedly tried to climb over it--it's a little too persistent. It also failed to avoid cords at several occasions but it never got stuck. Overall, Lidar bots haven't really progressed much. Navigation is about the same as my old Deebot OZMO 930. If anything the N8 pro takes a bit longer to do the same run, probably because of TrueDetect. TrueDetect really isn't a game changer and not worth the extra $100. Hopefully, they can fix it with software updates to justify the premium. I mainly got it because sometimes my cat throws up and I thought this would help with that but after seeing it in action, I don't trust it enough, which means I will continue to only run it when I'm home. Battery life: Horrific battery life. Even left on standard power it is barely able to complete the same 800 square foot run my OZMO could do with over 40% life to spare, even though both are advertised with about 100 minute runtime. As the N8 pro gets older and the battery degrades, I doubt it will be able to even do the 800 square foot run without recharging. Ecovacs still hasn't fixed recharge and resume. If the bot runs out of battery, it will wait to fully recharge, which can take four or five hours. Instead, it needs to know how much cleaning it has left remaining and only charge enough to finish the run. App: It has all the features you'd expect, scheduling, multiple floor maps, no go zones, custom power/mop level per room, room split/merge, voice assistant, etc. It's an average app with a lot of room for improvement. It is very slow to load and update. I wish there were options to adjust more features, such as TrueDetect sensitivity, route optimization (it will go around the edge of a room first before moving in a grid, which I would like to skip and go straight to a grid to speed up runs), side brush speed and aggressiveness when it gets stuck. They also really need to add widgets that will quickly show percent of run completed, let me start a run for pre-selected rooms, let me know maintenance status and such without launching the app. I also don't think the N8 Pro can be integrated with smart automation like IFTTT or SmartThings. Ideally, I want the N8 pro to start a run when the house is empty rather than having a fixed schedule. But, even in 2021, I cannot do that. Suction: I have mostly hardwood floors so I never switched it off standard power but it did as expected. The auto boost also appears to work well on picking up most cat hair from carpets. On the same topic, the brush roll is about the same with hair tangles as my old OZMO. In three years, they've made zero progress on that front. Mopping: Useless. Nothing more to say.

A Comedy of Errors with the ECOVACS Deebot N8 Pro Robot Vacuum and Mop Oh, ECOVACS Deebot N8 Pro, you came into my life with promises of spotless floors and endless convenience. Instead, you’ve provided a masterclass in chaos, confusion, and comedic malfunction. The Hype vs. The Reality Suction Power? More Like Sucker Power. With a boastful 2600Pa suction, I expected the Deebot N8 Pro to be a dirt-destroying beast. Instead, it felt more like a mild breeze than a powerful vortex. Crumbs laughed in its path, and pet hair danced around it like a gleeful sprite. I found myself rooting for the poor thing, hoping it would finally muster up the strength to at least pick up a stray Cheerio. Alas, it never did. LiDAR Navigation: Lost in Space. The laser-based LiDAR navigation was supposed to be the pièce de résistance, guiding my Deebot with pinpoint accuracy. In reality, it was like watching a blindfolded toddler trying to navigate a maze. The Deebot frequently mistook walls for open pathways and became best friends with my furniture, constantly bumping and getting stuck. I half-expected it to start asking for directions. The Mop Function: A Slippery Slope Mop or Mess? Ah, the mop function. Such promise, such potential. And yet, it seemed to exist solely to transform my floors into an ice-skating rink. The Deebot would leave behind a trail of water, making it look like my house was the aftermath of a mini flood. My dog slid across the living room in surprise one day, and I can’t say I blame him. The mop feature seemed to be more of a hazard than a help. The App Experience: A Tech Nightmare More Bugs Than a Summer Picnic. The app, oh the app. It crashed more often than a demolition derby. Connecting the Deebot to Wi-Fi was an exercise in patience and futility. Once connected, the app’s map would display my home as a series of abstract shapes, reminiscent of modern art. I never knew if it was going to clean the living room or take a detour into the Upside Down. Scheduling Woes. Scheduling cleanings through the app was a joke. I’d set it to clean at 9 AM, only to find it starting at 3 AM, scaring the living daylights out of me and my pets. It seemed to operate on its own mysterious schedule, leaving me questioning if it was sentient and had a twisted sense of humor. The Noise: A Symphony of Annoyance Loud and Proud. The Deebot N8 Pro is as loud as a jet engine. Trying to relax with a good book or have a conversation while it was running was impossible. I ended up naming it “Ruckus” because the noise it made was anything but serene. It was like having a rock concert in my living room every time it decided to clean. Conclusion In conclusion, the ECOVACS Deebot N8 Pro Robot Vacuum and Mop promised to revolutionize my cleaning routine but instead provided endless amusement and frustration. From its weak suction and erratic navigation to its disastrous mop function and horrendous app, it failed on almost every front. While it did provide some laughs (mostly at its expense), it’s safe to say I won’t be recommending this particular robotic helper to anyone. If you’re looking for a good time, maybe consider watching a comedy instead of relying on the Deebot N8 Pro for your cleaning needs.

Nov 2nd updated review: After posting how disappointed I was by it, and how I would have liked to exchange it in case I just got a faulty unit but was unable to, Deebot's customer service reached out to me and sent a replacement unit which I'm relieved to say HAS performed the way I hoped the first unit would, and I have been using it daily without issue since the end of September now. One thing I did differently this time, just as a precaution, was to use water that has been through a softener to fill the clean water tank. My city has extremely hard water and it does cause a buildup on faucets and shower walls etc. No clue if this was a factor with the first unit malfunctioning the way it did, or just a coincidence, but the new one has remained trouble free, so I'll stick with the softened water! I do still use a little handheld vac to get stray kitty litter from areas that are right next to the box, as it doesn't vacuum very effectively right next to things, and although I have enabled 'strategic particle removal' it does still tend to fling larger debris, like dry pet food, instead of picking it up. But these are pretty minor annoyances overall, and nothing I haven't encountered with any other automatic floor cleaner. So overall, a great product with outstanding customer service and support. I'm grateful I was able to give it another try and confirm that the first unit probably just had a faulty sensor or something along those lines. Original review: I wanted to love this, but it just didn't perform. I have a one bedroom apartment, all wood floors, no rugs or carpets. It's not a large or difficult area. I have two cats and was tired of having litter stuck to my feet, I was excited to spend less time sweeping and mopping to avoid this. I have long hair myself, so I'm pretty used to having to clear it off the rollers and wheels of vacuums of all kinds, so I wasn't that surprised to find that the same was true of this vacuum. Every couple of days it would shut down and not say why. The app would just say it was 'paused'. So I would turn it over, clear off any long hairs I could see that were wrapped around the roller or on the side brushes and it would run again. Not a dealbreaker for me. However, the last few times it happened it was obvious that one of the wheels was malfunctioning. I would clear off the roller and side brushes and when I fired it back up again it would get stuck trying to rotate in one direction, and immediately 'pause' again. I would go through every stage of the recommended cleaning & maintenance processes outlined in the manual, wipe any dust off the sensors and use a can of compressed air to blast any possible debris out from under or inside of the wheels. The first two times that worked. It was time consuming, annoying, and hardly the 'hands off' cleaning experience advertised, but returning it seemed a hassle. (It's extremely heavy, even without water in it and I live in a walk-up) Unfortunately the third time this happened I went through the entire cleaning and maintenance process as I did the other times and it did not resolve the obviously defective wheel situation. I had only a couple of weeks of trouble free use out of it, and while the floors felt very nice when it was functioning, this is far too soon for a product with this price tag to be developing issues that required so much maintenance. It's faster and easier to sweep my apartment myself, as I was before. In addition to that, the fabric of the mop heads snags on anything and everything, I was cutting pulled threads off of them daily. It is also quite high profile for a robot vac with the little nub on top, so I had to put my couch and nightstand on furniture risers to get it to clean underneath them. In terms of suction, It did not always manage to clear my floor of the cat litter crystals. They are pretty small, so I was ok with the few that it missed, but it also had a problem picking up stray kibbles and usually just flung them across the room to another location instead. I actually wanted to exchange it, thinking perhaps I got a faulty unit, but there is no option to do that. Only return it and buy a new one, which I wont be doing since it is now $200 more expensive than when I purchased it. TL/DR Hefty price tag for an extremely finicky product that quickly developed non-resolvable problems. If you like babysitting machines that are supposed to decrease the burden of cleaning, this is the one for you though.

DISCLAIMER - I had to request a replacement for this product as the first one was dead on arrival, but my overall rating is not affected by that directly. Pros - Vacuum performance. Assuming you purchase this for its intended use, keeping a CLEAN house clean and run it on a consistent schedule, it does an amazing job. If you're expecting this to clean a floor that has been neglected, you'll be disappointed on multiple levels (same for every robot vacuum). My floor consists of carpet, hardwood, tile, and linoleum and works well on them all. - Mapping. I did have to re-map due to human error as I left some objects such as boxes on the floor that made the initial map sub-par, but once the floor was clear of temporary items, it created a very accurate map can is able to get everywhere the robot can fit. - Battery life. I've seen several complaints about the smaller battery on this, but the size of the battery makes sense with the size of the dustbin. Running this every other day with pets, my dustbin is pretty full at the end of its run, so a bigger battery would be useless since the bin would be filled regardless. Cons - Auto empty station. Overall if this runs often it's not an issue, but with pets or someone with long hair, the two exit ports on the dustbin will make emptying it counter productive as the hair will try to be sucked out both holes, playing a game of tug-a-war. I've seen some people block one hole to solve this, but it hasn't been a huge issue to start altering the hardware. - Software. It's terrible and they really need to invest some time and energy into it as there's definitely going to be some people who would prefer a slightly less effective robot with better software. The app is slow (on a modern smart phone), it seems like it needs to connect to their servers to do anything as I'm usually stuck on a loading screen just to display the robot status. While the robot mapping works well, doing anything to the map makes you want to pull your hair out. I have an open layout so the mapping didn't split all the rooms, but they have room splitting so thought it wouldn't be a problem... it was. For some reason the developers thought it would be a good idea to only allow rooms to be split from OUTSIDE wall to OUTSIDE wall, because apparently homes don't have rooms with interior walls. This needs to be updated to make 1/2 the scheduling and "smart" features useful since you can't schedule a specific room if it doesn't auto-detect it or connect to an outside wall, nor can you sequence rooms, or have different settings for different rooms. - Customer support. Like a mentioned before, my rating isn't affected by getting a DOA product as that's bound to happen occasionally. I did however factor in their customer support. I sent them a ticket with my issue and a bullet point list of things I tried while troubleshooting; literally a ticket that would take 15 seconds to read. First response was them ignoring my actual issue, regurgitating the manual, and ironically a bullet list of things to try to troubleshoot... all of which were included in my original email. Took THREE attempts to get them to do something other than copy pasted responses before I just threw in the towel and asked Amazon for a replacement as clearly Ecovacs would rather you just RMA for everything instead of possibly finding an easy solution. - Updating map. While the robot WILL update the map if you had a close door or an area it couldn't previously see during it's initial run, it will not allow you to merge or even identify new rooms without starting a new map. - Lack of full dustbin sensor. I have seen so many complaints about this, I had to include it. While it's a shame this one doesn't have one, personally it's never been an issue for me. BUT since I've also seen people saying they're returning it and getting something like a Roborock (which to be clear also doesn't have this feature), I thought I'd help future people out who can search; iRobot has a patent on this feature and must be generic enough because Roomba's are the ONLY robot I've seen that has this feature. But again, if you run it on a regular basis, it shouldn't be an issue, or if it is, schedule rooms at different times. Overall I think this robot has a lot of potential and can easily compete against the more expensive competitors like the Roborocks and Roombas, but I think the software at the bare minimum really needs some time and effort invested into it as it's frustrating when you want to do any sort of customization to how the robot vacuums. Also, please train your customer support and improve that experience; I shouldn't have to send multiple emails to get past generic copy paste responses when I took the time to provide all the information up front then be forced to give up and get an entirely new replacement.

* This has auto empty and I consider it a game changer. * Mopping - I have a dog so we bring in a lot of grime. Reviews show that there isn’t much difference between an agitating/vibrating mop head and rotating ones. However to me it just makes sense that a rotating mop is more effective, so that’s what I went with. It should also lift itself up so it’s not dragging around wet/dirty pads. * Onboard water tank (for mopping) - the T20 doesn’t have this. My primary thought on this is that this is one less thing that breaks or gets clogged. The T20 returns to its base for cleaning the mops and a soak. So this is probably not necessary. You can set the T20 to clean/soak the mop heads every 6, 10, or 15 mins. I set it to 6 minutes and when it returns to base the floors are still damp, so this is fine. * Auto drying - I’ve read about stinky mop heads because they were left wet. These mop heads are small and thin so I don’t see why they don’t dry overnight. OK fine I have this feature so no biggie. * Warm water washing - I haven’t tested this yet but supposedly the water heats to 55C and this is hot enough to kill things. At a minimum it helps clean the pads better than cold water. * Removable bay for cleaning- The T20 bay is fixed. You can pull out the filter to wash it but that’s it. It comes with an extendable brush for cleaning and you can manually fill it up with water brush it and suck it back to the dirty water container. Some of the other companies have a removable tray for rinsing off, this is nice. * Security cam - privacy issues aside, I really wanted a roaming security camera. Sadly the T20 doesn’t have this. * Noise - I don’t want it too noisy. Quiet and Standard are at a decent level. Strong and Max are approaching hand vac levels. I probably would not fall asleep with it in quiet mode in the adjacent room. Also I have not tested the effectiveness of quiet mode. That said, I’ll get in the habit of starting it when I leave for a dog walk making the noise it makes moot. The auto empty feature is plug in vacuum loud, fortunately it is only a few seconds. The mop washing is somewhat noisy, but not terrible. * Suction power - I need to do more testing between quiet and max. In my research I do know that I wanted in the range of 5000Pa. I’m guessing over this is negligible differences. In 2023 the T20 takes the lead with 6000Pa level of suction. * Pre-filter - in the dust bin there is the primary dust filter. In front of this is another layer of mesh helping keep the main filter clean. I like this idea and not many robots have it. The T20 has it. I believe Dreame also has this. From what I’ve read, roborock does not have a pre-filter. * Pop off brushes - The T20 side brushes are nylon push on type. The mop heads also push on. The floating main brush snaps in with two slider tabs. Very easy. I heard roborock uses screws for the side brushes. As an example my gf’s hair wrapped around the side brush and all I had to do was pop it off to remove the hair. Simple! My understanding is that silicone side brushes are more effective than the plastic/nylon type. I’ll note this as an upgrade option for later. * The T20 has a full rubber V shaped brush head. This is supposedly more resistant to hair tangling and good for hard floors. * Floor cleaner additive - I like the idea of having a canister of antibacterial cleanser. The Dreame and Narwal have this. The Omni bay has the space for it, but it’s blanked out. The T20 uses this section as storage. * Object avoidance - it seems that the rgb camera systems are best but pretty much everything in the > $500 point are about the same. “Generally ok.” * Customer Service - please note this is a single data point!! I emailed ecovacs and got a response next day. I sent Roborock two separate emails one 6/29 days ago and the other 7/3 days ago. No response. * The Omni bay is huge! Make sure you have the space for it and good luck hiding it. I prefer the narrower Dreame Ultra bay or the RR Revo bay. * The build quality is great. Despite the top not being on a hinge it is magnetic with a satisfying click in place. Ultimately this is a $1k luxury item. If you want all the bells and whistles then you can expect to be in this range. This is not the most expensive bot, but it's certainly not cheap either!

I went to a friends house and her robot vacuum was working. She told me how great it was. She just retired from tech industry and if it were anybody else I would have dismissed it. We moved into a new home at the beach with our two dogs. We’re constantly bringing sand and other dirt in even though we have a no shoes policy inside our home. I was sick and tired of bringing out the mop and broom. I did some research and even though I didn’t want to spend the money (I bought this when it was $1599) I decided to go for it. When my husband found out that I ordered it, he flipped out. When roomba first came out, 15-20+ years ago, I bought one and we had a hard time setting it up and getting it to work. We have now had it for 7 weeks and we love it! So easy to set-up. The charging station was bigger than I anticipated and heavier—even without the water storage. The first time I used it, the hardest part was figuring out how to use the app. Customer service tried to be helpful but the language barrier was difficult to overcome. My husband and I watched some YouTube videos on it and those helped. On the app, there are ways to use quadrangles and lines to delineate where the robot should go. For me, this was the biggest hurdle to learn in order to max out our robot’s performance. We have large treads for our patio doors and we have a lot of them-about 60 linear feet. At first we watched the robot get stuck trying to vacuum them. Once I placed boundary lines where the treads were, cleaning improved. Other than that, the robot does a quick map of your home, including furniture. It does go around my dogs. When we first got it, we had work going on in some rooms, that we told it not to go into. After work was done, I removed the boundary lines and I didn’t even need to have it remap. It just went in and cleaned those rooms since it detected those rooms were there on its first mapping run. We have had towels, boxes, dog toys, and shoes on the floor when it runs and we haven’t had any issues with those. It hasn’t gotten any of our upholstered furniture wet or dirty and hasn’t dinged up any walls, doors, or furniture. We are still getting boxes and artwork delivered and I was nervous it would run into the art frames but we haven’t had any issues. We have tile and wood floors, museum-style baseboards. I haven’t done a white glove test yet but it seems to get under the baseboards. We usually run it at night before we go to bed and it’s been such a delight to wake up to clean floors. You can also change the suction of the robot. I just cleaned it for the first time and I was dreading it. I was planning on just taking it apart and wait for my husband to just do it for me. I didn’t have to. It was very easy to clean and quick. Probably took me less than 10 minutes. I found a lot of sand in the station and in the robot. It comes with a little brush. I think a tooth brush would work better for cleaning. I used scissors to cut out hair and other stuff that got tangled up in the vacuum and mop brushes. The manual says to clean it more often but it worked for 28 hours before I cleaned it for the first time. It takes about 2 hours to get 1000sq ft done. At first, I added cleaning fluid to the water tank but I found that it doesn’t really need it. Another thing I have bragged about has been the self cleaning feature. It cleans and dries the mop brushes on it’s own. I love it so much, I’m thinking of getting it for my sister who has 4 small kids to help make her life easier. My husband says this is one of the best purchases I’ve ever bought—up there with the Instant pot and air fryer toaster oven.

not charging after 1 st use - i want return !

Es un robot excelente que te ayuda mucho en la barrida de la casa, aunque el modo de trapera no es muy bueno, aún así lo recomiendo

The N8 Pro+ robot works well. It navigates autonomously throughout the house, has covered all areas and cleans remarkably well on both carpet and tiles. It has only become stuck once when it unexpectedly ingested a piece of rope under a bed. It's great that the robot refuses to go on carpet if it has a mop attached. The mop works though it is a little odd, in that it's hard to remove if you want to use the robot as a vacuum - unless you remove the whole water container. The auto empty bin works, but only if the robot isn't too full, otherwise 50% of dirt stays inside the robot. Increasing vacuum runs improves the situation somewhat. It seems that both sides of the bin are being equally sucked which causes a dead space in the middle. Perhaps blocking one outlet somewhat might alleviate this issue. The supplied auto empty bin was for the wrong voltage (120 V, not 240 V) and Ecovacs Australia support claims that the unit is not purchased from them (even though it was purchased by clicking on the link on their site), is not supported, does not have global warranty and does not have a universal power supply. Their only solution was to purchase another auto empty bin locally. To all appearances both units are identical. The Remote Control App is rubbish. It's unstable, the user interface is horrible, inconsistent, continually fails to connect, makes it impossible to divide rooms. It is impossible to overstate how bad the App is. You should know that unless you push the "auto" button on the robot itself, this device requires an internet connection to operate.

I thought this was going to an absurd and expensive purchase and I’d have buyer’s remorse by the time I got the confirmation email, but wow was I wrong ! This thing picks up so much, the mopping isn’t perfect but it’s better than the zero mopping I do ! It’s quiet and fit my space perfectly. It does have a hard time with thin and flat to the ground chair legs but that’s ok.

El Robot esta genial, es mi primer equipo de este tipo de categoría y me quede sorprendido por lo bien que hace su trabajo. Cabe recalcar que apenas llevo un par de semanas con el equipo. Altamente recomendable con pisos cerámicos, los deja súper limpios. Aspira y trapea al mismo tiempo, tiene sistema de auto limpieza lo cual ayuda a no estar atrás del robot para descarga de polvo o cambio de agua, lo hace en automático directamente a la estación de servicio. (No tengo alfombra, así que No puedo dar mi opinión en este rubro). (El equipo tardo en llegar 4 semanas pero valió la pena esperar).