Secretlab Titan Evo Akali Gaming Chair - Reclining & Heavy Duty Computer Chair with 4D Armrests - Magnetic Head Pillow & Lumbar Support - Big and Tall 395 lbs 395 lbs - Black - Leatherette

BESTT CHAIR EVERRR

I bought my chair a couple of years back and it has been the best purchase! The seat is well made and comfortable. After awhile my arm rest started to peel so, I contacted customer service to see if I could get a replacement, as each chair comes with 2-3 year warranty, 5 years if you show it off and tag Secretlab on social media. Both the live chat representative and Customer Service Specialist were amazing! They showed that care about the customer and are willing to help! Buying this chair was defiantly worth it! Thank You again!

Love the chair and the support! After a year, my seat had one tiny spring coming off (it wasn’t bothering seating, just cosmetics) and right after I requested replacement, it was shipped and the new sear arrived within a week! Highly recommend! 5 year warranty is awesome!

Easy setup! Comes in beautiful secretlab boxes and once setup. Never have I felt a chair more comfortable and made me feel like I can get more stuff done thanks secretlabs

The arm of the chair snapped off for no reason in particular. After about 4 months I have finally received the replacement seat base. Now I have to take apart and reassemble the whole thing. Not thrilled with the warranty process.The chair is sweet tho when its working.

This broke almost immediately, and trying to get the company to honor their warranty was a nightmare. (They never sent a replacement part, 4 weeks 64 emails and I had all my receipts) Had to just throw it away and buy a different brand. Defective product don't buy!