Magicard Pronto ID Card Printer & Super Supplies Package ID Software, Camera, 300 Cards and 300 Print Ribbon - Bronze Edition

The Magicard Pronto ID card printer was everything we had hoped for. It was very easy to install and get running. The software is easy to use and the process of making the ID's is an easy process. The quality is great and the colors are sharp. Impressed with the quality of the photos we have on the ID's. I definitely recommend this product.

The printer seems basic but does the job and seems to make decent cards. The included software, however, is pure garbage. You will get a very basic manual which really doesn't explain anything and the link that it includes for a more inclusive online manual sends you to some business page that has absolutely nothing to do with helping understand the software. The included software says you can make a basic database, but all I get is constant errors and there is absolutely no online support explaining how to make it work correct. Naturally, if you want a better version of the software, you have to pay hundreds of dollars. This printer was purchased to make ID cards for a small volunteer fire department, but it looks like we are going to have to spend more tax payer money if we want software that is halfway manageable. Update: The printer works great after you mess with the settings. Just beware that the software that comes with this printer is a very basic version of the software and functionality is very limited. That being said, my software came in a DVD style case, but was actually loaded onto a USB dongle. After speaking to the seller, it is believed that the software dongle may have been corrupt, so the seller sent me a new and different brand of software. The new software was the basic version of a different brand, but it worked and was very easy to use. I will probably still have to pay some money to upgrade to the next level of software to get more of the functionality I need out of it, but until then, I can manage with what I have. That being said, the level of customer support from the seller has been top notch. I still give the product a 4/5 due to the software being so basic and expensive to upgrade, but I give the seller a solid 10/10 for their help and willingness to try to make it right.

Very easy to use, on initial setup and trying to print a card would not print. Called the service representative for the software and put in a request for service. They called back at a few minutes prior to their closing time. They remained on the phone working out the problem. Turned out to be a corrupt card format. They fixed issue and have had no issues since. Just right for our small business!!

This entire setup does exactly what its supposed to do. Print IDs....and well. This is definitely a machine for a low volume office. There is no hopper so blanks have to be fed in manually. On the plus side you can easily print 2 side cards despite this being a single side printer. The card design software that comes with the printer installed quickly and is super easy to use. Couldn't ask for a better deal

GO ELSEWHERE, NOT BODNO, especially if you are a MAC user. Print quality is HORRIBLE. After wasting 2 hours with tech support sharing my screen they told me that my pictures were not the right quality. Tech sent me a sample to print. Quality was equally as bad. When he tried making adjustments the program kept crashing. He told me he had to check with R&D and would get back to me. He did get back same day and gave me the old uninstall and reinstall a different package suggestion. Like a good little boy I did what was suggested. SAME ISSUE, it crashes. Blamed it on my operating system but my MacBook Pro is the latest model and operating system is up to date. I sent him the crash report and he told me he'd get back to me the next day (today). He kept his work, he did get back to me only to tel me that R&D was still working on the software bug and would follow up when the issue is resolved. So I spend over $1,100 on a product that DOES NOT WORK and im told that someone will get back to me when the issue is solved. I will solve the issue myself by returning the machine and all items that were purchased. Customer service tip for BODNO. Don't have your trouble shooting guy handle customer service issues. Someone should have called with at a minimum somewhat of an attempt to make the situation right. BUY ELSEWHERE!!!!

We are every happy with our Magiccard Pronto ID Printer, After years of paying extremely high prices for our student ID cards I suggested we invest in our own ID printer. We looked around and this was the best deal and I have to say we are thrilled. This year will be the second year with this printer and it will have payed for itself, The students are charged less and we are don't have to pay out as much. The ID cards come out very clear and the included Bodno Software is easy to use, works on both mac and PC, and just works seamlessly with our printer. 10/10 Recommend.

It took a while for us to get the color calibrated the way we wanted. Took about 10-13 prints before we were satisfied with the color. However, when printing on our access cards. The printer had a tendency to streak solid colors across white area of the card. It was very weird. Wouldn't recommend.

Printer is fine, its hard to have a card going bad. But the software couldn't be worse, specially database management. I have 3 pictures per record. Every time I cycle between records it opens the photo editor, pictures disappear erratically, so does records. Sometimes the length of a field changes, limiting what I can insert, so I have to go and change the properties. Basically, there is no smooth work flow on this thing. That's on MAC by the way.... Oh, and it crashes every time I try to update the software. I paid extra to have the QR codes, and learned I can just add a picture to it, so if you need it, don't pay extra, unless you want to generate your own QR codes.

J’ai eu de la difficulté au début avec la configuration de l’imprimante ainsi que l’impression en couleur des cartes. J’ai appelé au support technique pour m’aider avec mes problèmes. L’équipe était très disponible et à l’écoute. En résumé, je suis satisfaite de l’imprimante.

The unit did not perform as advertised. Ask to return it and was told to ship at my own cost. No problem. I repacked the unit with everything the same as it was received. Shipped it via FEDEX at a cost over $140.00. The Bodno company received it one week later and when I asked for my refund, they indicated it had not been received. I had a receipt with signature to show it had been delivered. Then they said there was no ribbon, software, cards etc in the package. I told them that all was packaged exactly as received. After 3 weeks of email back and forth a refund was finally received. Very poor business practice on their part.