Is there any guarantee from the company if the chocolate they send you is melted?

This seller would not take responsibility for the melted chocolate I received because they are not really from ROYCE'. They are only pretending to be ROYCE' with their name. I would buy from the real ROYCE' USA online store. It's cheaper, faster and safer.

why it is taking so long for shipping?

Hi, good morning.It's amazon's default setting.I'll ship out soon.Thank-you!

Could you ship this items to China?

Dear Frank san,Thank you so much for your inquiry. Nice to see you on Amazon!Yes, we can ship you to China, but this is chocolate. we appreciate you to understand the chocolate may melt on the way to your country.Looking forward to your order,Online Japan Web Store

Is this packaged in a cool condition? Can you ensure that the chocolate does not melt when the consumer receives it?

It does have a heat-insulate layer, and the chocolate does not melt when we receive it. But I orderer during winter, I would still recommend you contact seller in advance. They're very responsive and helpful from my experience.

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ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

ROYCE' Nama Chocolate "Mild Cacao" - Chocolate Infused with Fresh Cream | Gourmet Snack for Gifting & Indulging | Japanese Chocolate from Hokkaido (20 Pieces of Chocolate)

Product ID: 509397226

Details

Brand
ROYCE'(ロイズ)
Chocolate Type
Milk
Flavor
Mild Cacao
Item Form
Bar
Occasion
Birthday

🍫20 silky smooth pieces

🎁Perfect gourmet gift box

🥛Fresh Hokkaido cream infusion

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$84.36

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🍫 Elevate your chocolate game with Japan’s creamiest indulgence!

SILKY SMOOTH LUXURY - Experience melt-in-your-mouth softness with every bite.
FRESH CREAM INFUSION - Crafted with premium Hokkaido fresh cream for unmatched richness.
GENEROUS SHARING SIZE - 20 perfectly portioned pieces to delight friends or savor solo.
ELEVATE EVERY OCCASION - Ideal for gifting or indulging during birthdays, holidays, or special moments.
AUTHENTIC JAPANESE CRAFTSMANSHIP - Handcrafted in Hokkaido, blending tradition with premium ingredients.

ROYCE' Nama Chocolate 'Mild Cacao' is a premium Japanese milk chocolate crafted in Hokkaido, featuring 20 pieces infused with fresh local cream. Renowned for its silky smooth texture and gentle sweetness, it’s a luxurious treat perfect for gifting or personal indulgence.

Specifications

ASIN	B0BT7D43TT
Age Range Description	All Ages
Best Sellers Rank	#31,093 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #373 in Candy & Chocolate Gifts
Brand	ROYCE'(ロイズ)
Brand Name	ROYCE'(ロイズ)
Chocolate Type	Milk
Container Type	Box
Country as Labeled	Japan
Cuisine	Japanese cuisine
Customer Reviews	4.1 out of 5 stars 16 Reviews
Flavor	Mild Cacao
Form Factor	Box
Item Form	Bar
Item Shape	Bar
Melting Temperature (degrees Celsius)	78 Degrees Fahrenheit
Number of Items	20
Number of Pieces	20
Occasion	Birthday, Christmas, Congratulations
Package Type Name	Box
Size	small
Theme	Chocolate
Unit Count	1.00 Count
Variety	Mild Cacao

Reviews

J**Z

Best Chocolate

My husband bought this for me for Valentine’s Day, although it’s pricey compared to my Hershey kisses, it’s definitely the best chocolate I ever had. Quality, taste, and freshness are 10/10.

7.02.2026

C**R

Dental Hygienist loves

Discussing post spring holiday chocolate intake (aka how many rabbit ears) Dental Hygienist commented that she found these in a store in Houston. Really loves the flavor even when stored in refrigerator as manufacturer recommends. Purchased one (1) package 4.4 oz. Shared one (1) square with each neighbor ajacent. Everyone raved about the taste. (aka This is the GOOD STUFF). Agree fully.

30.04.2023

J**T

Melted beyond recognition - disaster

I am a huge fan of these chocolates. They are a cut above. Some might call them elite. I just ordered some for Mother's day. They were not delivered to our door, but were left in a mailbox in 85 degrees. They are melted beyond recognition. Completely ruined the gift.

19.05.2023

M**E

Chocolate box

Melted by the time I received it.

1.08.2025

N**N

Tastes great but messy

Chocolate tastes great but the cocoa powder that’s all over the outside makes it super messy to eat. Have a paper towel & wipes handy!

26.03.2023

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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$84.36

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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