Height adjustment on mine is not working. Anyone else notice this?

The height adjustment works correctly when the release lever is pushed and the vacuum handle is at an angle. When the vacuum is locked in its upright position, the height adjustment dial is not engaged, by design. I believe everyone observing the "the height adjustment doesn't touch anything and is useless" is looking at it with the vacuum handle locked it the upright position.

why does it take so long to receive item? 1-3 months??

I have prime so it took one day or so.

Stepping on it to release and use makes a sharp plastic sound every time, is this normal? Feels like it might break.

Hi Dear Shopper- We understood your concern about the sound. But it's actually normal, out of the friction during the cord retraction. If anything went wrong or broke, please feel free to contact our Customer Service at 1-800-282-2886 for further support! Thanks for coming to Eureka! -Eureka Customer Support Team

How do I return this item

Call Amazon customer care people, I'm sure they cn help you.

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Lightweight Vacuum Cleaners for Home, MaxSwivel Pro, NEU350

Lightweight Vacuum Cleaners for Home, MaxSwivel Pro, NEU350

Product ID: 494949777

Details

Brand
Eureka
Filter Type
Foam
Power Source
Corded
Surface Recommendation
Carpet Hard

🌀Dual Cyclone Tech for max suction

💡LED Headlights reveal hidden dust

🔄360° Swivel Steering for agile moves

$740.86

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Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

✨ Clean smarter, not harder — see every speck, conquer every corner! 🧹

SPOT ON VISIBILITY - Built-in LED headlights illuminate dust and pet hair you’d otherwise miss.
MULTI SURFACE MASTERY - Manual brushroll switch transitions seamlessly between carpets and hard floors.
PET HAIRS WORST ENEMY - Includes pet turbo brush designed to tackle stubborn pet hair on all surfaces.
EFFORTLESS MANEUVERABILITY - Swivel steering glides smoothly under & around furniture for stress-free cleaning.
POWERFUL DUAL CYCLONE FILTRATION - Advanced cyclone tech traps large debris and microscopic dust without losing suction.

The Eureka NEU350 MaxSwivel Pro is a lightweight, upright vacuum featuring a powerful 960W motor and dual cyclone technology for superior suction. Its 360° swivel steering and LED headlights ensure effortless navigation and visibility, while the manual brushroll adapts seamlessly between carpets and hard floors. Designed with pet owners in mind, it includes a pet turbo brush to efficiently remove pet hair. Compact yet powerful, this vacuum is engineered for professional-grade home cleaning with a 1.5L dust cup and washable filter.

Specifications

ASIN	B0BLTQK9KP
Amperage	8 A
Best Sellers Rank	#32,212 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #28 in Upright Vacuum Cleaners
Brand Name	Eureka
Capacity	1.5 liters
Cleaning Path Width	12.6 inches
Color	Yellow
Control Method	Touch
Controller Type	Push Button
Customer Reviews	3.8 3.8 out of 5 stars (2,378)
Filter Type	Foam
Form Factor	Upright
Included Components	Crevice Tool, Dusting Brush, Pet Tool
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	12.3"L x 12.4"W x 41.9"H
Item Type Name	Powerful Bagless Vacuum Cleaner for Whole House
Item Weight	10.4 pounds
Manufacturer	Eureka
Manufacturer Warranty Description	1 year.
Model Name	Powerful Lightweight Upright Vacuum Cleaner Carpet and Floor
Model Number	NEU350
Noise Level	86 db
Number of Handles	1
Number of Items	1
Number of Power Levels	1
Number of Wheels	4
Other Special Features of the Product	Compact, Lightweight, Portable, Spotless Cleaning, vacuum cleaner Dog Hair & Toddler Spills carpet and floor vacuum for pet hair and hardwood floors pet tool pet hair rewind pet upright bagless vacuum cleaner cordless upright vacuum carpet cleaner eureka upright vacuum pet hair vacuum vaccum cleaner best vacuum vaccums cleaner bagless vacuum upright
Power Source	Corded Electric
Recommended Uses For Product	Indoor
Series Number	3
Style Name	Lightweight
Surface Recommendation	Carpet,Hard Floor
UPC	810040942105
Unit Count	1 Count
Voltage	120 volts
Wattage	960 watts

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

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$740.86

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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