Lenovo Thinkpad T14 (Gen 1) 14" Laptop, i5 10310U 1.7Ghz, 16GB DDR4, 512GB NVMe SSD, 1080p Full HD, Thunderbolt 3, HDMI, Webcam, Windows 11 Pro (Renewed)

The condition of the laptop came in excellent condition. The performance of it works well easy to connect to and setup. Durability was solid and the battery life is perfect. I chose the right laptop with the wrong OS system, which is my fault and had to send it back. Overall I recommend anyone to buy from the seller.

Great laptop!

If I could give a zero star rating I would, but I did receive a "laptop", so I'll give them 1 star for effort. After receiving the laptop and booting it up, I was immediately hit with a notification that there were viruses on it. To my dismay, I tried multiple times to reinstall Windows OS, but the virus persisted and I was locked out of Windows Security. Any attempt to open "Virus and Threat Protection" led to a notification that I needed to contact my IT helpdesk. Thankfully I was using a throwaway Microsoft account because I was worried something like this could happen. I soon downloaded Malwarebytes to clean up the system, but new viruses constantly popped up, even after quarantining and removing the old ones. Luckily, Malwarebytes blocked risky websites, but at the same time I was bombarded by the sheer amount of outbound attempts. I was shocked that such a large seller could allow something like this to happen. The final straw was when I noticed that my Windows OS deactivated. I was no longer to access Windows-related services and my "Windows 11 Pro" switched to "Windows 11 Enterprise". After restarting the laptop, I was unable to sign in cause it required me to have a work or school account. Essentially, Compound IT sold me a bricked laptop full of harmful viruses. Let's just say I'm never buying a refurbished laptop again. I reported them to Amazon and Microsoft, but it was sad to see that Microsoft wanted nothing to do with it. I guess being a "Microsoft Authorized Refurbisher" means nothing, and Microsoft doesn't care if you use their name to take advantage of people looking for an affordable laptop option. Do yourself a favor and just go for a new laptop. It may be a little more expensive, but peace of mind is priceless. If you still want to risk a refurbished laptop, please download Malwarebytes. At the very least you'll get a tool that will let you scan your refurbished laptop for viruses that may be lurking. It takes one bad apple to spoil the bunch, and Compound IT doesn't mind ruining it for all the legitimate refurbished sellers out there.

It's been a solid investment at a great price. The laptop offers impressive performance, solid build quality, and the features we need for our diagnostic work. However, there is one major issue we've encountered that I think is worth mentioning. Pros: Performance: The Intel i5 10310U processor, paired with 16GB of DDR4 RAM and a 512GB NVMe SSD, delivers smooth performance for our diagnostic software and general tasks. Boot-up times are fast, and we can run multiple applications without issue, which is crucial when working on the go with truck diagnostics. Display: The 14" 1080p Full HD display provides clear and sharp visuals. It's perfect for viewing diagnostic data and making adjustments without straining your eyes. The screen is bright enough for indoor and low-light environments. Connectivity: The inclusion of Thunderbolt 3 and HDMI ports gives us excellent options for connecting to external monitors or devices when needed. This is useful for larger-scale diagnostics or when additional displays are required during troubleshooting. Build Quality: As expected from Lenovo, the Thinkpad T14 is sturdy and well-built. It feels like it can handle daily use, even in a mobile environment. It’s lightweight and portable, which makes it easy to carry between trucks or workstations. Windows 11 Pro: The laptop comes pre-installed with Windows 11 Pro, which works well for our needs. The operating system is responsive and up-to-date with the latest features, helping ensure compatibility with modern diagnostic tools. Cons: Touchpad Issue: This is the main issue we've faced. When the laptop is cold, the touchpad doesn’t work properly or at all. We’ve noticed that after the laptop warms up, it starts functioning again, but this initial failure to respond is a significant inconvenience. Since we use this for truck diagnostics, having a non-functional touchpad in the beginning is uncomfortable and disrupts the workflow. While we can use an external mouse, this doesn’t fully solve the problem, especially when we're on the move and need to rely on the built-in touchpad. Renewed Condition: Since the laptop is a renewed model, there were a few minor cosmetic imperfections, though nothing that affects its functionality. It’s still in good shape overall, but some people might be bothered by the slight signs of previous use. Overall Verdict: The Lenovo Thinkpad T14 (Gen 1) is a great choice for those looking for an affordable and reliable laptop with solid specs for business or diagnostic use, especially at the price point it offers. The performance is great, and the display and connectivity options are more than adequate for our needs. However, the touchpad issue when cold is a notable inconvenience that can interrupt our work, especially when we need to make quick adjustments on the go. If this issue were addressed, this laptop would be near perfect for our use case. Still, if you're okay with using an external mouse or don’t mind the occasional delay in touchpad responsiveness, it's a solid option.

For 15 years or so, I've bought only refurbished T-series thinkpads because they just work. I was a bit nervous about this one because it did not come directly from Lenovo, but it's great. No junk software, no games I don't want. It looks brand new and runs very well. The only issue, and it's a small one, is that there's only 1 USB-C port, and it's also used for power. I misread the specs and got a USB-C Acotek hub, which doesn't pass enough power thru to keep the laptop happy. I should have gotten a USB-A hub and suggest other buyers do the same if buying a USB hub.

Execelente

I am really sorry, but I am never buying another reconditioned computer. Ever. I've tried three times. This was my third. Like the others, it had problems with the touchpad not responding, the power cord falling out (even a replacement cord I got) and the battery life being short. I was able to use it for a few months, and it worked well aside from those issues. It just wasn't as fully re-conditioned as it needed to be. I would advise those who do this work to double and triple check the touch pad and the power cord.

Me llego en perfectas condiciones

Very pleased with this purchase. The laptop is in near new condition, came with Windows 11 loaded. It is fast and very good battery life. Seller was proactive by contacting me before shipping to advise that It does not have the touch screen and that's ok with me. I was not impressed with UPS, they did not attempt to deliver to my home, they dropped it at the UPS pickup location.

El equipo se ve IMPECABLE 10/10. Todo funciona correctamente , trae windows 11.(no me encanta, pero puedo aceptarlo) La duración de la batería me da 7horas, lo cual es muy aceptable. Corri Crystal Disk - me muestra 14000horas de uso del disco , lo cual es bastante , pero al ser SSD no hay riesgo de fallas mecánicas , así que iremos viendo cómo se comporta el equipo en los próximos meses. Muy feliz con el equipo.!

Muy buena compra hice la verdad si vale mucho la pena, de preferencia graben al momento de la entrega y al momento de abrir el paquete. Pero muy buena la recomiendo

Ya llevo más de un mes con la compu y funciona bien. Llegó en buenas condiciones. El único detalle es que el cargador que traia no servía, pero el vendedor me reembolsó el costo del cargador.

Compré una laptop reacondicionada con ustedes, pero al encenderla por primera vez aparece una pantalla blanca con el mensaje: “Hello this system is set to be replaced by Celerion. Please bring this system to the IT room 210 so we can replace this system.” Ingresé al BIOS para formatearla, pero la opción “Absolute Persistence Module” aparece como Enabled y no se puede desactivar, lo cual indica que el equipo sigue registrado a nombre de la empresa Celerion en la plataforma de Absolute Software. Esto representa un riesgo, ya que dicho módulo puede reinstalar software de rastreo y volver a bloquear el equipo incluso después de formatearlo. Les solicito, por favor, que gestionen la liberación oficial del equipo (unlink o desregistro en Absolute) o me proporcionen la contraseña del BIOS si es necesaria para desactivarlo. En caso de no poder liberar el equipo, agradecería que me indiquen el proceso para cambio por otra unidad desbloqueada o reembolso, ya que en su estado actual no es funcional ni seguro para el usuario final. Quedo atento a su pronta respuesta. Gracias.