My item just arrived but doesn't work. How can I contact customer service?

I found the same problem, i returned item as faulty and re-ordered another one.

how do you get the handle back off

To get the shears or hedge trimmer off slide the black button on the front of the handle

What is the Guarantee time?

Hello, please rest assured, free replacement within 2 years

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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Cordless Grass Shear & Hedge Trimmer - 7.2V Electric Shrub Trimmer 2 in 1 Handheld Grass Trimmer Hedge Shears, Hedge Clippers Grass Cutter w/Pruning Scissor, Rechargeable Battery & Fast Charger

Product ID: 476778261

Details

Blade material
Alloy Steel
Brand
Shall
Colour
Multicolor
Handle material
Rubber
Style
Li-ion

⚡7.2V motor with 1100RPM speed

🔄180° swivel head for precision trimming

🔋2000mAh Li-ion battery, 100 min runtime

$99.84

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🌿 Trim Like a Pro, Recharge Like a Boss!

SAFETY FIRST ALWAYS - Dual-sided safety locks plus a rear lanyard key ensure secure, ambidextrous use—protect your hands and peace of mind.
POWER MEETS ENDURANCE - Cordless 7.2V motor delivers rapid 1100RPM cutting with a 100-minute runtime—work uninterrupted and efficient.
ERGONOMIC LIGHTWEIGHT - At only 1.5 pounds with a non-slip rubber grip, enjoy fatigue-free trimming sessions that keep you in control.
PRECISION AT EVERY ANGLE - 180° adjustable swivel head lets you sculpt hedges and edges with professional-grade accuracy and ease.
SWIFT RECHARGE ZERO DOWNTIME - Fast Type-C charging powers up your trimmer in just 1 hour—get back to your garden glow-up faster than ever.

The SHALL Cordless Grass Shear & Hedge Trimmer is a versatile 2-in-1 garden tool featuring a powerful 7.2V motor with 1100RPM speed, a long-lasting 2000mAh Li-ion battery offering up to 100 minutes of cordless runtime, and a fast Type-C charger that fully recharges in 1 hour. Its innovative 180° swivel head and high-quality alloy steel blades provide precise, efficient trimming for grass and hedges. Lightweight and ergonomically designed with dual safety locks, this trimmer ensures comfortable, secure use for both left and right-handed gardeners.

Specifications

ASIN	B0B7BF77VK
Best Sellers Rank	1,498 in Garden ( See Top 100 in Garden ) 12 in Hedge Trimmers
Blade Edge	Straight
Blade Material	Alloy Steel
Blade Type	Bypass
Brand	Shall
Colour	Multicolor
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (687)
Cutting Width	3.25 Inches
Handle Material	Rubber
Is the Product Left or Right Handed?	Ambidextrous
Item Type Name	7.2V 2-in-1 Cordless Grass Shear/Shrubber Set
Manufacturer	Shall Tools
Material	Alloy Steel, Rubber
Model Number	PLYL-98
Number of Items	1
Part Number	SH112001UK
Point Style	Round point
Product Style	Li-ion
Size	3.25 inches
UPC	762983169548
Unit Count	1.0 count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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$99.84

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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