Gallery Countertop Crunchy Chewable Nugget Ice Maker, 44lb, Navy

The feature that tells you when you’re out of water does not work. This doesn’t bother us. Because it makes the best ice and makes it fast. One of the best purchases I’ve ever made on Amazon. We’ve been running it for months and use it everyday. ***UPDATE*** ***DEFECTIVE & HORRIBLE CUSTOMER SERVICE*** Less than 6 months after purchase the machine stopped working. I took advantage of the 1-year guarantee. I could only contact the company via email. I had to fill out a very detailed form before they granted me a solution. Despite all the evidence I provided to prove the machine stopped working because it was defective (not from user error or damage) I was forced to mail them the machine so they could repair it or send me a replacement. The cost to mail it (the least expensive option at USPS) was over $60USD - almost the cost of the unit in the first place. Customer service was horrible. It took months to receive a replacement after spending the money on shipping. They kept sending messages saying they were dropping my ticket and my case. It wasn’t until I threatened to go to the police for holding my property with no intention of returning it to me that I suddenly found a new replacement ice maker at my front door - no notice that it was being sent or that my case had been resolved. The replacement seems to be working just fine. It’s been about 6 months since then so fingers crossed it survives longer than the last one!

It does make noise. But that shuts off when the container if full. We had been hauling ice to the ranch every time we went and some friends told us about this ice maker. They had good experiences with it so we decided to give it a try. It is easy to set up, easy to clean, and doesn’t need to be tapped into the water system so you can use tap water bottled water, whatever you prefer. We will likely take it with us next time we have a long road trip. Ice is a big deal for most of the people in my family, so having easy access saves us a lot of time and trouble. The scooper is a bit odd. The ice slides out a little too easily when trying to scoop some into a cup, so we might be replacing ours. The scoop is flat on the inside, maybe if it was more bowl shaped it could hold the ice better. That really is an easy fix, though, so I didn’t drop any stars for it. Hoping the makers see these reviews and make adjustments to their designs for future buyers.

Please excuse my outdated countertops, but I absolutely love this ice machine. It’s like sonic ice more dense. I find ice like sonic to melt quickly, but this is dense enough that it does not. I originally got it because I’m an ice chewer, and this was recommended by my dentist. I absolutely love it. The cleaning procedure is easy and it keeps up with two of us in the house. We go through about a gallon of water a day using this machine. Full disclosure we bought the extended warranty as well. Be prepared to pay attention to the measurements when we got it in, was bigger than I originally imagined. The noise level is about the same as the refrigerator, with the occasional is that you, Satan sound here and there. I will update if anything happens to the machine in the next year. April update: so the “Is that you Satan” noises have begun to get louder and louder. And now occasional it growls at me. Yes Growls. I googled it and that’s what people said ice machines can do (growl) when a compressor pump is starting to decline. It’s still making ice just fine, but I’m staring to thank my stars we bought the warranty (just in case) July 2023 update : new pic shows that the power light has now burned out. I no longer have to worry about wondering if Satan is in my kitchen. He definitely is the sounds are coming from this machine now make your head turn. It’s still working it’s still making ice he just comes with a concert. If you’re going to buy this brand, I highly suggest getting the warranty. I have no doubt we’re going to have to use it. DEC2023 As you can tell from the new video, we have a solo artist that serenades us every day all day. Instrument of choice : MAC Truck. This ice maker is so loud now and it’s just annoying. The light that indicates Ice, someday it’s on Some days not even though it doesn’t get turned off. We have started to notice that occasionally it just shut itself off as well. The whole machine just stops. Always tends to happen to so that when we wake up in the morning, there’s no ice.. the biggest problem is it will start to make ice slowly suddenly and then quit making it while it’s still running though. I have to put hot water or lukewarm water in it run a cleaning cycle and then it’ll make ice for about 24 hours before it freezes up again I’m assuming it’s freezing up. Contacted manufacturer found out it’s over $70 to ship the icemaker to them that you have to pay for if you want a warranty claim. Additionally, the extended warranty we bought want to help us until the manufactures warranty goes out but if you look at our paperwork, it says that extended warranty starts the day of purchase. I kinda had a feeling this would happen considering we paid $11 for the extended warranty and I think now it’s over 100. I have the feeling this ice machines on its last leg and I’m really disappointed that for an ice machine over $300. This is what we got. Kind of wish I had got an opal now. I have now reduced the rating from five stars to three because in less than a year this is unacceptable. Like I said, I have a feeling am going to be on the phone a lot trying to get this fixed. I would actually look somewhere else for an ice machine now, I would not recommend this one March 2024: this has started to make what I call soft ice. It’s not freezing all that well and melts quick and it’s like a shaved ice consistency. Most of the lights in the front no longer light up so I have to pay attention to what it needs or there’s no ice when it does work. When it run making ice or cleaning the video shows you the god awful sound it makes. Now I get a chance to use the warranty I bought and review it. Let’s see if they still honor it since we only paid 11$ for it and it’s well over 100 now. Lost another star. Just stay away from this model I wish I would have. After further investigation by chewing on more ice I found black plastic in my ice (see pic) yep ladies and gentlemen, it has broke. That is why it’s making soft ice it’s broke. So now I have the wonderful job of getting with the insurance company to see if they’re gonna give me the runaround or fix it. Amazon seems to think they’re going to refund me my money. I should’ve bought the opal!

Works good and make plenty of ice for what I need!

Appliance worked amazingly 24/7 for about a year & a half before starting to struggle. We use filtered water for it, but we live in Iowa & our water is notoriously gross. This is our 2nd countertop nugget ice maker and we can't live without it at this point. Overall this beauty looked lovely on the counter & worked quietly until recently. It's a little pricy for a product that will die in such a short amount of time. Quality of ice & speed of filling were top notch. We could probably get it to limp along to the 2 year mark, but the noise & inconsistent ice making aren't worth the hassle. Not sure if I will buy the same one again or a different brand.

I'ver had this ice maker for over a year now, and I'm very happy with this purchase. I bought this thing to supply the ice for my morning iced coffee, and it's perfect for that job. It turns water into ice quickly, about 20 cubes, usually under 8 minutes. If you don't have an ice maker in your fridge, but you need a reasonable amount of ice (this is not for filling up a large cooler) then this works perfectly. It's been very reliable.

It’s worth every penny. Especially if you are a fan of ice. This ice machine is efficient, easy setup, and makes ice quickly. Definitely one of my favorite 2026 purchases. Don’t think about it just buy it!

I've had it less than 2 years and some white round plastic piece broke off last night and landed in the ice container. Ice is more shavings than pellets now. Looking for a replacement now, it won't be Frigidaire. While it worked, it was great. Regular ice, no problems. I loved it. Easy to work, always had ice. I love the pellets. I do think it should last longer than it did for the price. Also, the warning lights all went out the last couple of months. I never saw anywhere where I could replace them. It's a good machine, but don't expect it to work more than a year and a half.

Love ice

El tamaño de hielo es pequeño

The ice maker itself is good. Like the chewable ice and how fast it fills the tub. But when I first got it, the shipping box it came in was all damaged and chipped on all sides of the box. The picture doesn’t do it justice, these are big gashes. I’m hoping it doesn’t affect the ice maker in the long run. But that’s how I received the box. Disappointed in handling during the shipping.

Good for small amounts.

Very convenient and nice to have when ice is in demand in a home with a bunch of kid's. Sadly only had it for about 6 months before the mechanism that dumps the ice into the tray broke at one of its two attachment points. It still makes ice but it's not working at a 100%.