Autel 50A Level 2 EV Charger, 240V Hardwired J1772, WiFi Bluetooth, 25ft | Smart home charging with app control, WiFi and Bluetooth connectivity, 25-ft cable, and indoor or outdoor installation

Very nicely designed product, easy to mount if you have the electrical set up and a panel capable of supporting. I hired my electrician to set up a dedicated line for this and hardwired the 50 amp model, which was the cleanest and safest set up. We have it mounted outside on the side of the house, and it stands up to the elements fine (search You Tube for product review videos on this). I bought the model with the charging adapter integrated with the panel so it’s a little cleaner in terms of mounting. There was also an Amazon coupon deal on it which knocked off a nearly 200 bucks from the price. It was half the price of a Chargepoint charger and much less than the popular Juicebox also. Once set up, it’s super simple to use, plugs right into your EV and works like a charm. To customize and configure, it took only a few minutes to connect to the Autel App via Bluetooth, which works without any issues. Connected to my Wifi subsequent to that and that worked fine via the App as well. My 2020 Hyundai Ioniq EV is limited to ~7.2kw charge and I’m getting about ~5.5kw on this charger at 48amps, so about 26-28 driving miles per hour. It takes about 6.5 hours to fully charge my battery, which is great b/c I can charge the entire battery at night during our off peak times. I highly recommend this charging station!

I’ve had the charger for 3 weeks and it has been amazing. I downloaded the app and I’m able to start/stop charging, keep track of costs related to charging, etc. So far, no complaints.

I found the installation very easy, providing options for multiple methods of connection and blanking off open ports along with all the needed security tools. The only complaints I have on the installation was that a 2 hole wire clamp was not included for the incoming cable for the interior connection and that my instructions did not include anything on the dial setting for the power limiting output. Fortunately, I was able to find a manual online on their website that explained how to set this. Using with my new Ioniq 6 was brainlessly easy, just plugged it in and done. The only feature I saw really lacking was a way to abort a charge in progress. If you want to use your vehicle before the desired charge state was reached, then getting it to abort so you can unplug may prove challenging.

Absolutely love my new AUTEL 50AMP MAXICHARGER. The design was great, my electrician told me that the setup and install was the best he’s seen yet. His feedback was also that this was the nicest Level 2 charging station he’s ever seen. The unit is solid, and suited for outdoor or indoor mounting as it’s waterproof. This model is designed to be hardwired, it does not come with any plug. You’ll need to consider hiring an electrician to directly plumb it into your breaker box and it’s own dedicated 50 amp breaker switch. The unit it sleek, sexy, and works great. The app that controls it is great, and as digital voltage adjustments do you can dial it up to 50 amps or all the way down to 3. You can also put in your electric pricing so the app can calculate your energy costs. I love that. This model also has a holster built into the unit to hold the plug, which I like. It’s like having my own home gas station haha. I believe AUTEL is a brand on the move and better things are coming from them. Very happy with my purchase!!!

I installed this Autel MaxiCharger with the Autel pedestal. This level 2 charger charges at Toyota's specified charging rate. Unfortunately, my Toyota car has a maximum charge rate set at 32 amps or 7.3 kW per hour when using this Charger. Lexus recommends charging at 6.6 kW per hour at 32 amps. This is much faster than my Lexus level 1 charger of less than 1 kW per hour. 1. Charger amps is limited by my car settings - 32 amps. 2. My Toyota car restricts charging for about 30-45 minutes after driving on a hot day. My Toyota will resume normal charge rate after the battery cools down. 3. I have learned to use the app better. It can still use some improvements. Either the app has improved

I got this almost 3 years ago and have not had one issue. Works perfectly. I have it hard wired with a 60 amp breaker and my 2023 Ioniq 6 SEL charges up to 11.2 kW which is great. Has a lot of administrative features I don’t use but nice to have them. Also has a long cable which comes in handy with multiple cars sometimes between my EV and the charger.

Stay away. Awful customer service. The charger worked well for about two years, and then it suddenly stopped working. I tried troubleshooting by resetting the system through the app, then resetting the breaker, and finally, I called customer support. The agent instructed me to turn off the breakers for 30 minutes and let the system rest. I asked if there was another way since I had already reset the breakers, but I was told that before any troubleshooting could proceed, I had to reset the breakers for 30 minutes. Fine. I reset the breakers for over an hour, and the issue persisted. I called customer service again, where a new support person checked the serial number and said that he saw multiple issues with the system. He insisted that I should call an electrician, as the system was most likely installed incorrectly and not per the installation manual. My response was that I found it odd that this would be an installation problem, as the system had worked fine for two years. I felt like I was being pushed to do their work and look for any possible issue before they would honor their warranty and replace the defective device. The agent kept reading from a script. I then offered to call an electrician and said that if it turned out to be a defective device, I should be reimbursed for the unnecessary electrician visit as well as for a replacement device. The agent did not agree and kept saying that this was an installation issue. The agent also said that there was no supervisor, so apparently, the whole company is run by this individual who reads from a script and shifts responsibility to anyone but them. They are so confident that this issue is not the device, yet they will not pay even if it is discovered to be their fault. While I find it very odd to believe that the root cause is an installation that was done two years ago, I will call an electrician. But based on this poor service and how they went above and beyond to make excuses instead of taking responsibility or at least acknowledging a possibly faulty device, I will stay away from this company. There are many good devices out there, and a decent company will try to assist when you need them. This is not the case with Autel.

The title that previously belonged to the Chargepoint Home Flex, now belongs to the Autel Maxicharger. Not only is this Autel unit better built with better internal components, as confirmed by my electrician who commented about the quality of the unit's internals compared to all the many other EVSEs in the market that they've installed. Even the passive cooling designed into the unit is commendable - it seems built to last! The icing on the cake is the fact that it has extra connectivity features that set it even further apart compared to other EVSE, like bluetooth, ethernet, and RFID activation. Granted, most people probably don't need such features in their EVSE, but definitely nice to have for some. I have the hardwired built-in holster version and my electrician placed it on a 70A breaker which allowed the maximum 50A charging output and up to 12kW of charging, assuming your EV supports it. My EV only supports up to 48A but this EVSE is still perfect in my book. Autel's software is great too. Downloaded the app, created an account to log-in with (no credit card info needed), paired it to my phone via bluetooth after scanning a QR code and entering a passcode from the quick start manual, and it was good to go! First firmware update completed in less than 10 mins without issues. But what may really set this apart for some people is the fact that compared to the Chargepoint Home flex and Tesla chargers that my neighbors who share nearby parking spaces with me have, my Autel unit is the only one that can actually connect to our lobby wifi router reliably for an internet connection. Neighbor's Tesla charger doesn't connect at all, and other neighbor's Chargepoint loses connection constantly and fails to reconnect for hours. So far, my new Autel has remained continuously connected to the same wifi network for a week now. So that might be a big deal for some who are looking for a smart EVSE that they plan on installing at a more challenging distance from the nearest wireless access point, and for those where wifi is just too far, the Autel has the option of running a long wired ethernet cable for an internet connection. Highly recommend this unit. Cheaper than the Chargepoint and better in every way I can think of.