NGTeco Time Clocks for Employees Small Business with Face, Finger Scan, RFID and PIN Punching in One, MB2 Office Time Card Machine Automatic Punch with APP for iOS Android (0 Monthly Fee)

Had a small issue called support, fixed it totally, John was great

Setting up the product was a bad experience. The instructions were unclear and several of the pages were printed out of order. You need a 2.4ghz connection with phone and the device to actually connect to anything, but nowhere in the website or instructions does it mention that as an issue. Customer support did not pick up the phone after waiting 2 hours. The software itself does not work, when I ran the reports it would skip the first of the month and some dates after. The formatting of the reports is also awful and difficult to read. You can't access the reports remotely, you need to be on the same network. There is no PC software. Facial Recognition worked, but overall this product failed to perform basic time clock actions. Would not recommend to anyone.

I recently needed to buy a new time card machine and spent some time browsing the options on Amazon. Unfortunately, most of the machines had low ratings of 4.0 or less, and those with higher ratings usually only had one or two reviews. Eventually, I decided to try the NGTeco time lock machine. The setup process was straightforward, and the device's face capturing feature was quick and responsive. I was thoroughly impressed with it. One of the best things about this machine is that you can use the app to view who has clocked in late. I did have some trouble with the mobile app generating reports. However, when I contacted their customer support via email, Isaac was able to provide an updated firmware that resolved the issue. Their email support was excellent. Overall, I am very happy with this machine. Both the fingerprint and face scanning features are quick and responsive, and generating reports is easy. I highly recommend this budget-friendly time card machine.

The product is useful and easy to access. The functions are well organized.

This product looks great I call customer service LEO help out thank you LEO

Excelente servicio, lo complicado es integrarlo a la interfaz web que aún no se ha podido lograr.

They promoted the device connects to their web app for the back office software. Sadly this model doesn’t. Should be more clear about it. The app connect gives you an excel report by pay periods, but not very organized

I couldn't figure out the instructions. Two other people in my office tried but they could not figure it out either. Part of the issue is it would not connect to wifi. We messed around with it long enough that it couldn't be returned. When we called customer support it was pretty obvious that we bought a defective unit. If they offered to replace it (which they did not) we probably would have declined because it is obviously a piece of junk. I wish i would have looked at the bad reviews. Stay away from this machine.

Muy buen articulo y excelente atención por parte del asesor Carlos, quien me apoyo con mi requerimiento de factura. ATENTAMENTE DIEGO HERNANDEZ

This was working well, until it completely died. No power to the unit - replaced cord, still no power. Disappointed in the high price for it to be broken already. Would leave zero stars if I could. Update: company reached out asking if I wanted a refund for my experience. I said yes, more than 4 weeks later the refund has not been issued.

El reloj checador nunca lo pudimos configurar, estuvimos en contacto con el proveedor y las indicaciones que nos dio nunca se pudieron aplicar. Después de varios intentos el equipo ya no prendió.

Es un excelente producto, incluye una USB, unas tarjetas y todo lo necesario para su instalación, me encanta que tiene varios modos de autenticación, por cara, huella, clave o tarjeta, muy buen producto

Por favor, ayuda, quiero regresar los datos de fabrica. No me deja acceder el rostro facial. Necesito ayuda por favor