SunSetter Awning Wireless Wind Sensor for SunSetter Motorized Awnings

Brought my awning back to life

After several years since we purchased the Sun Setter Awnings, the batteries for the wind sensor died. The directions were very unclear as to how to remove the housing. As a result some of the tabs that held the housing in place broke off. We have taped it in place, but are really disappointed with what happened. The directions could have been much more specific. Where might I get the housing for the sensor.

Works well, has closed the Sunsetter when got windy out, which is good, as we want to keep it open as much as possible without constantly having to keep an eye on it. Easy to install, would recommend just sticking to end of outside of arm. Almost drilled through the front shade until I gave it some thought. Almost impossible to mount it if you follow the directions, as the inside bar where it tells you to install it is curved. We left it as Level 2, and that seems to be fine. Level 1 is the most sensitive. Make sure you mount with arrows up. I have seen pictures of people that mount it sideways, which probably won't work, as the now you are monitoring the lateral up/down, vs the horizontal up/down.

We like to keep our awning out at night, but unfortunately the sensor retracts in the middle of the night, every night around 3am, sometimes in the day with no wind. Replaced the batteries, but makes no difference. Watched every video to see if I can get it to stop doing it. For some reasons unable to return the unit via amazon because it has gas inside it? Seems weird. Will try Somfy customer service.Here is the message I get when I try to returnThis item isn't eligible for returnFor safety reasons, items containing flammable liquids or gases can’t be returned to Amazon. For more information or help, please contact us.

Works as advertised.

I moved here 7years ago.i don’t know how long it been here one time I had a new battery installed.after so long the plastic got brittle. It’s cheaper getting a replacement

The awning was just as pictured. The installation was not done by me, but the installers appeared to have no problem. At first, it was a bit crooked, but once installers checked manual, it was easily corrected. I'm very happy with my purchase, thus far!

So I purchased this wind sensor when my previous one flew off my awning in a rainstorm and died. I was really hoping this one would work. I followed the instructions yet every 60 minutes my awning rolls itself back in. I've had my retractable awning since 2009 and I have reprogramed, changed batteries and attached my other sensor so I'm not new to this. Per the instructions and past experience, when your awing does that it needs new batteries. I figured maybe the batteries that came with it aren't working so I changed them to another set of lithium batteries and I get the same response, every 60 minutes my awning rolls in. I haven't sent it back yet because I keep thinking there is something I can do different. I'm going to consult Somfy directly for assistance and maybe my review will change...