How do you clean this heating pad? i have one and use it religiously. my back hasn't felt this good in 20 years. thing is, it stinks now. help?

Hi, Thanks for your question and when you clean the heating pad ,just use a gentle non-abrasive soap, with a slightly moist towel ，gently wipe the stones, once completely dry, you can start using the heating pad. hope this could help you ! Best regards

How can I get a replacement power controller?

The cord on our controller got hung up in the recliner chair and was sliced (lots of sparks). I contacted UTK and I received a new controller in 2 days. They also gave me 10.00 off the price (50.00 instead of 60.00). Back in business. Thanks UTK. Love this heating pad.

Are the stones heavy? Wondering if they are thin slivers or decent weighted, enough to make it feel almost like a mini weighted blanket?

Fairly weighty. Definitely not slivers. Does indeed feel like a weighted blanket though not as soft.

Can this be used if you have metal hip replacements?

Metal and artificial joints or implants can heat up at a different rate than the body which is why the use of infrared heat is not recommended for those who have them. If you have metal or any other surgical implants in their bodies should consult their doctor prior to using heating devices. Certainly, the use of a deep heating infrared wrap must be discontinued if any pain is experienced near such implants.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Far Infrared Heating Pad for Back Relief, Natural Jade, Large 23.5"x16"

Product ID: 45423136

Details

Brand
UTK
Color
Black
Item Weight
4.5 pounds
Material
Tourmaline and
Special Feature
Automatic Shut

💎72 natural jade & tourmaline stones

🔥Max 159°F deep heat

⏲️4H auto-off + memory function

$372.77

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Description

🔥 Elevate your self-care game with deep, natural heat therapy!

GENEROUS COVERAGE - Large 23.5x16" size soothes back, neck, shoulders, and more with even heat distribution.
TRAVEL OFFICE READY - Ultra-long 11.6ft cord, lightweight design, and near-zero EMF for safe use anywhere.
SMART SAFE OPERATION - Customizable temps (103°F-159°F), memory recall, 4-hour auto shut-off, and 5 safety protections.
DEEP PENETRATING WARMTH - Far-infrared carbon-fiber tech delivers 5X deeper muscle relief than standard pads.
HOLISTIC WELLNESS BOOST - Natural jade and tourmaline stones promote relaxation, negative ions, and better sleep.

The UTK Far Infrared Heating Pad combines advanced carbon-fiber heating with 72 natural jade and tourmaline stones to deliver deep, soothing warmth up to 159°F. Its large 23.5x16" size covers multiple body areas, while smart features like a 4-hour auto-off timer and memory function ensure safe, personalized comfort. Designed for home, office, or travel, this low-EMF pad supports muscle relaxation, improved sleep, and holistic wellness, backed by 3 years of warranty and trusted by over 2 million users.

Specifications

ASIN	B073Z72FFY
ASIN	B073Z72FFY
Additional Features	Automatic Shut Off, Overheat Protection, Portable, Timer
Best Sellers Rank	#36,207 in Health & Household ( See Top 100 in Health & Household ) #156 in Heating Pads
Brand Name	UTK
Color	Black
Customer Reviews	4.4 4.4 out of 5 stars (3,258)
Date First Available	July 16, 2017
Frequency	50 hertz
Item Dimensions	15.75 x 23.43 x 0.39 inches
Item Highlight	52 Jade & 20 Tourmaline Stones, Heat Pad with Soothing Warmth, Max 159°F, 4H Auto-Off, Memory Function, Gifts for Women & Men
Item Weight	4.5 pounds
Item model number	H11S2
Manufacturer	UTK TECHNOLOGY
Manufacturer	UTK TECHNOLOGY
Manufacturer Part Number	H-14B2S-pRO
Manufacturer Warranty Description	3 years
Material Type	Tourmaline and jade stones
Model Name	Standard Pack
Model Number	H11S2
Number of Heating Elements	72
Number of Items	1
Number of Packs	1
Number of settings	3
Product Dimensions	15.75 x 23.43 x 0.39 inches; 4.5 pounds
UPC	710228591210
Unit Count	1 Count
Voltage	240 volts
Wattage	54 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.