Sunny Health Fitness Smart Pre-Programmed Elliptical Trainer - SF-E3912SMART

Want an elliptical without spending a fortune? This is worth considering. It is sturdy, surprisingly so, and looks like it will last a typical home user for many years. It is quiet enough that it won't disturb other people in the house, even if you use it in the early morning. The LCD display is pretty basic, but is adequate and provides you with the most important information about your workout. People were saying that this could be put together in 45 minutes. Either some reviewers are lying, or I am really slow. Sunny does recommend two people put this together, and I did it by myself. I think if I were to put it together again, or I was someone who put these together for a living, it might taKE 45 minutes. It took me about 2 hours. Granted, I took my time, but you still need to identify parts and figure out where they go. The bolts and washers are attached to a plastic covered piece of cardboard, making that part easy, but some of the diagrams could be better, and if the individual components were labeled with stick-on tags, you might actually be able to finish in 45 minutes. Still, I have to say that the assembly was a lot easier than putting together a table from Ikea. Sunny has done a pretty good job of making sure the average person could put this together properly. Don't be put off by the task. After putting it together, I discovered that I was missing one of the trim pieces. I contacted Sunny online and left a message. To their credit, they responded and arranged to ship out the part, at no cost to me, within 24 hours of my message. Very good customer support. Bottom line: I am very pleased with this machine and would recommend anyone looking for an elliptical, consider this one. Update: I've been using this pretty much daily now, for 5 months and it still works great. It did develop a squeak where the right foot rest attaches to the machine. Tightening the bolts didn't make much difference. A simple fix was to remove the foot rest and put a strip of duct tape along the rail to keep the foot rest from rubbing against the metal rail. Then reinstalled the foot rest and the squeak is gone. It's whisper quiet again.

After reading some of the negative review stating this machine was loud, and seeing videos of it making a horrible "clunking" sound when using, I was very skeptical about purchasing this product. That said, because it did have a lot of glowong reviews, I went ahead and took the risk, and I am very hapoy that I did! The instructuons for putting the machine together looked diffutult at first, but as long as you closely read each step and follow it, you wont have any issues with assembly of the machine. It took me and mt partner about 2.5 hours to put together, but thats because we had to undo and fix a couple steps. After assembly, I turned it on and used it right away, and its actually very quiet. I would assume if it were not put together properly, or if a part was faulty, then that would likely result in the loud clunking noise that some buyers had with this product. I've used my machine about 5 times now, and its remained quiet and well put together. The wheels on the bottom make moving the machine very easy. The removable power cord is amazing because I have two cats that love playing with cords and other things they shouldnt play with lol. All in all, if you are skepitcsl about buying this product, I woukd encourage you to give it a try if you want a very decent quality elliptical, and don't want to spend a fortune on some of the more expensive machines!

The first elliptical that came in the mail had issues, and given the differences in packaging compared to the second I believe I was sent one that had been previously returned. There were stripped screws, parts that took a lot of oomph to fit, and the biggest flaw was the preassembled mainframe was broken. There was little to no resistance when turning the pedals, and when the pedals reached a certain part there was a very loud clanking noise like some parts were hitting each other. You could feel this, and it would often completely stop movement. It was unusable. In big bold letter on the manual SUNNY requests that you do not return items and contact them first, but I advise that if you have problems you ignore this and contact Amazon. Their phone number was always busy and impossible to get through, and when I sent in an email support request the auto response informed me to expect to wait 7-14 business days for each reply. For email responses. Absolutely ridiculous. I waited a few days and contacted Amazon support, who also tried to get in contact with the manufacturer with no success. I was shipped a replacement and had to send the other one back. The replacement was perfect. No issues in parts, no weird cramming having to be done, no stripped screws. And the mainframe has proper resistance and is completely silent. It was significantly better packed for shipping as well. I am now using my very quiet, very very sturdy, nice elliptical machine and am very happy, and still have yet to get a response from my initial support request from the manufacturer. My advice - if it's not perfect, contact Amazon and send it back. If the manufacturer cares about losing money from returns of faulty machines, they should hire better support so there are not ridiculous wait times, and maybe not send previously returned merchandise as new. Rated 4 stars instead of 5 because of the support issues, the machine itself is perfect. :)

I was very unsure of the quality purchasing an elliptical off Amazon without trying it out in person. I read the reviews and was pretty satisfied with what I read. So i went for it and bought it. Shipping took a bit longer as they were out of stock however, I was shortly notified via email once stock was in. Set up was a bit difficult but luckily for me my boyfriend set the machine up just under 2 hours. The instructions were good and straight forward to assemble. As for the machine, the elliptical works great- gym quality. It's sturdy, smooth and quiet. I definitely recommend buying one if you're in the market!

Por el precio es muy buena opcion en elipticas. Sencilla pero con suficientes atributos para ejercitarse en casa. Muy buena relacion de costo/beneficio.

Es buena y resistente, la pantalla es suficiente para poder conocer el avance que llevas. Considerar que la información desplegada en la pantalla es en unidades imperiales no en modo métrico y de acuerdo al service support no hay como modificar esto.

The Sunny Health & Fitness Advanced Programmed Elliptical Machine was a bit time-consuming to assemble but has so far (only one day) been a sturdy and easy-to-use piece of equipment. I encountered an E1 error during initial use, but it was resolved by fixing a bent pin. I noticed the bent pin during assembly but didn't realize what I was looking at. I just figured the middle pin was supposed to be bent slightly downward. It was only after putting it entirely together and getting the error that it dawned on me what I had seen. This problem also seems to be a somewhat uncommon, but occurring, issue among other users in the reviews. I also noticed that one of the screws has a missing chunk out of its head, but it screwed in fine and seems to be holding. Despite the initial E1 hiccup, my mom is very pleased with the machine, and I expect it will continue to perform well in the long term. I will update this review in half a year to provide an update on its durability.

*Update* it did start to squeak after about a month of use, but after tightening the screws at the base of the control arm it was fine again! I had no issues assembling the machine by myself, the instructions look overwhelming but was easy to put together. You will need help to move it though. I had to help the delivery person bring into my house which wasn't expected. I had no issues with parts or alignment as some reviews suggest and there was lots of grease on the parts so I don't anticipate squeaking and have had no issues yet. Stride is a bit short and display screen is VERY basic but for the price it's a great machine and a great workout. I was pleasantly surprised and happy with this purchase.