SR SUN RISE 10" Rain Shower Head Shower Faucet Set with Handheld Spray

No problem with faucet but I wanted to buy an additional valve cartridge and diverter parts for possible future service. I have been given the run-around since the first call. I was told Id get a email with parts order info but never got it. when I call they want me to sent pictures of the problem but there is no problem (yet). This is what happens when you don't buy name brand products. This company makes a nice lookin faucet but everything breaks down at some point and the last thing you wan to do is bust open a tiled wall to replace a faucet because you cant get a part like a cartridge. Update July, 24 2024: I received email on July 4th 2024 from "Bear" the Customer Service Manager apologizing for the poor customer service that I initially received. Bear also said that he'd send me two of the cartridges and 35.00 for my inconvenience. I really appreciate the fact that Bear does and did read the feedback email letters and responds to them. This shows me that Bear works for a company that's worth doing business with in the future. Thank you Bear!

Been using this system for years now , Very fair price , good product

The packing of the article was very good. The central piece (connecting all pipes) is made out of copper with the sturdiness expected. The same happens with the handheld base that connects to the outlet pipe and handle. The other parts feel normal. The installation is as easy as it can be expected, having two input pipes (one for cold and one for hot water). and two output pipes (one for the shower and the other for the handheld). It was installed by a professional who made it look easy and we tested it for around one week to ensure we got no water leaks, before getting the ceramic tiles in place. The description and details are accurate (10 Inch Rain Shower Head, 6-Function Handheld Spray, Prevent Water Hammer, Adjustable Shower Bracket, Extra Long Shower Hose). Please notice that I have not contacted their customer support service, so I have no idea how good or bad that is. At the moment I've got no water leaks at all, looks good and the only possible minus to mention is the resistance to fingerprints, which I wrongly assumed would also prevent having hard water stains.

After being presented with many cheap made products on Amazon for so many times, I am really thrilled with this shower system, and I am very satisfied with the quality and workmanship of this product. First, excellent packing! It provided a brown shipping box to contain the product package box, the system arrived in mint condition. I have to give a 5 start for their professionalism. Inside the product box, each part is well packaged and protected with cloth bags and cardboard boxes. And each part is well made. Although I have not installed the shower system yet, but I am just satisfied and happy with the product I ordered. The only thing that I felt less desirable is that the shower valve does not have a plastic housing. If they had added a plastic housing to protect the value, then it would have made this product a perfect choice.

The adjustable head is what I was most excited about. The options are some that I’ll never ever use. They are just weird. But the regular rain head itself had great pressure! I opted for an adjustable arm to help with height since I have some tall family members.

So far I like this faucet, but definitely not perfect. Here's what I like: -Overall appears to be a well-made, all-metal faucet. -The valve function seems solid, with no wiggle. -The swivel head for the handheld is really solid. It stays put wherever you position it; sometimes this is loose on others I've had, but this one is perfectly tight. -The water pressure on the handheld is very strong. -I like the various settings on the handheld and the mist setting is new to me. Super fine, powerful mist. Not sure i'll ever use it, but it's kinda cool. Here's what I don't like: -The water pressure in the rain head is a little weak, but I guess it's made to simulate a steady, heavy rain shower. -This is my wife's gripe: Most (if not all) single-handled shower faucets we've owned have it so that the top part of the handle points to the Hot or Cold indicator. This one is the reverse - the bottom goes in the direction of the Hot or Cold indicator. -My biggest complaint: The diverter is weird. Not intuitive at all. IMO It's not obvious by looking at it where the water is going to come out when you turn it on. I included pics to illustrate this. Of course time will tell if the positives hold up, but I'm good about updating reviews when things change.

I received the shower system product but unfortunately one piece came with a scratch. I worked with Sofia via a chat and after verifying my purchase and looking at the photo, she approved a replacement with no hassle whatsoever. I'm still waiting for the part to arrive, understanding that things take a bit longer when they ship international. The shower system feels very sturdy and looks good.

We just had our bathroom remodeled, took out the tub and made it a shower only. I had to order new shower fixtures and was concerned about the water pressure with a new fixture. Let me tell you, this rain shower head and hand held sprayer is awesome! The pressure is super and the amount of water it puts out is great! I would definitely buy the same one if I remodel my other bathroom!

This seems to be good quality and the water pressure is great. I had someone else install so can’t say how easy it was. It looks Great!!!

The quality of this shower head system exceeded by far my expectations. It is built solidly. One of my best purchases on Amazon! I strongly recommend it.

Super bon produit très satisfaite

Gave it 4/5 stars because I expected the pressure from the shower head to be better. Handheld shower has great pressure

Perfect fit for any shower.