hOmeLabs Countertop Nugget Ice Maker - Stainless Steel with Touch Screen - Portable and Compact - Chewable Nugget Ice Machine - Produces Up to 44lb of Ice Per Day

We had the older version of this machine. As with many things. It couldn't last for ever. We decided to purchase this one. It fits nicely under the counter and makes ice pretty quickly. If you like small marble sized ice cubes. This is the machine for you

Works amazingly for about 6-8 months, then it starts spitting out tiny chunks of plastic in the ice making cycle and mixes into the made ice. We had replaced our initial unit that is now experiencing the exact same issue, plastic chunks made in the cycle and mixed into the made ice, as the original unit. Spoke concern to customer service they were prompt to replace the first unit as we were under warranty. Now that our replacement has failed with the same issue roughly 6 months later we are being told to purchase a new unit with a 20% discount as our original warranty has expired so that a new warranty can startup and if that unit inevitably fails we can get a free replacement. This seems to be a known ongoing issue with a poor solution/business model in place for the customers. Correct the issue or change the price to reflect that you will get a new ice maker every 6-12 months based on performance.

I highly recommend Homelabs customer service! It is top notch! The same day I contacted them about a problem I had, my replacement was processed! Now that is great service. Thank you Homelabs!!

Even though the ice maker is loud and clunky, I loved the ice. However, after nine months of usage, I am finding pieces of black and white plastic in the bin today. I contacted HomeLabs, and they are happily shipping me a new machine. Thanks for being so gracious.

DO NOT BUY.. DO NOT BUY.I brought this machine back in july 2024. 4 months later in November 2024 the machine had to be replace because the part that spins to move the ice or break up the ice is broken. I sent pics and the machine was replaced in November. Now here we are 4 months again March 2025 and it's broken yet again same issue. I email customers support and pretty much told that the seal has reach the end of its service life (like what) so the machine breaks every 4 months?.. Now I am going back and forth the customer support ... horrible

It's pretty heavy-so be aware of placement.We have a "bar area" where it will be placed in our home. Keep in mind that you may want to be near a sink due to cleaning maintenance.As with most counter top ice makers, there is no connected water source-you have to pour in about 8 cups (2 liters) for a full drawer of ice.I've let it run overnight on the kitchen counter (it's fan is noisy & output is pretty warm) and results are great.NUGGET ICE in abundance! I've package up the ice & threw it in the freezer. Use the provided ice tray if you plan to leave it in the drawer.Not recommended for overnight - ICE WILL MELT.Keep it mind: it's an ice maker-not a freeze.I do not recommend for outdoor use. Best for indoor cocktail bar setup.And the nugget ice is great!!!

Don’t buy this model.ITS NOT WORTH THE MONEYFirst one I bought broke within a year. It started leaking badly. I still had the warranty so just ordered a replacement. That broke within a year. Same issue. And a new issue, little pieces of plastic were coming out with the ice. Also it wasn’t really cubes anymore just blobs. Now the warrenty was expired and couldn’t get a replacement. So we took it apart to see what was causing it to leak. The main mechanism that the slush is forced through to make the cubes is made of a very cheap plastic. The pressure caused by just running the machine breaks that within months. The second one that broke was even pushing said cheap plastic up so hard and shredding it. Which was why it was coming out in shards with the ice clumps.Also it was DISGUSTING inside. Snotty looking mold on everything.I did clean it regularly but the leaks I couldn’t clean.In shortDon’t buy this model. It’s not worth the money.

Nothing but problems with this. Purchased in September of 2023 and am on my third unit because the first two broke. The first one started leaking with no apparent cause after about 7 months. Second and third iterations both had relatively large chunks of plastic break inside the unit and mix with the ice/water. It was decent of them to replace the first two that broke, but was informed that after this third one broke they would be doing no more replacements. Seems like these are built to last 6-8 months, which is abhorrent for a small appliance at this price range.