Tailgate FOR 97-03 F150

Does exactly what I expected. Dampers the tailgate when I open it. Install was pretty easy

Es útil Perfecto para instalar y una mejora muy placentera así como al instalarlo

Easy to install, well worth the money. Works great

Received product with open box, all components were open. Shocker bar was not good, it won't retract and has the signs of previous use.

My entire experience with this Heavy Duty Tailgate shock was disastrous. I ordered it on Amazon which listed it as an “OMT Compatible with 09-22 Ram 1500 2500 3500 Pickup Tailgate Assist, Truck Tailgate Lift Assist Kit Compatible with 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Dodge Ram”. I have a 2020 Ram 1500. It did NOT fit.This comedy of errors began with the initial delivery from Amazon. They delivered an empty plastic bag addressed to me and emailed me a picture of the “flat” empty bag saying they had delivered my order. I the had a long call with Amazon Support trying to explain that my order had not been delivered, I received an empty bag (and they had a picture to prove it). After arguing that, “No, I did not need to check with my neighbors, or around the outside of my house, to make sure it wasn’t “just” lying somewhere else”, they agreed to send a replacement. And then the real fun began.When I finally received it and began to install it, the first thing I noticed was that the enclosed instructions stated under a “Fitment” header that it fit “2009-2015 Ram 1500, 2500, and 3500”. Before proceeding with the installation, I contacted OMT support to very it was supposed to fit my 2020 Ram 1500. I also told them that the nutsert included appeared to be too small for the slot the instructions said to put it in. The replied it was all the correct kit for my truck.I proceeded with the installation – or tried to. I had to deal with that the pictures in the instruction were all of a 2009-2018 Ram. 2019 and later is quite different. The tailgate latch post and cable bolt are recessed into the bed upright (and not on the earlier models). The hole on the tailgate hinge the instructions say to put the nutsert into is a slot and much bigger on my 2020 than what is pictured. I stated by installing the nutsert. I had difficultly because it did not fit snuggly in the slot and I had to tighten it considerably more than the 9 turns the instructions say before it became stable and ridged.I then moved to installing the Ball Mount, which the instructions said needed a 13 mm wrench. It wasn’t 13 mm, it was a 12 mm. This made me wonder if I should have gotten a larger nutsert and ball mount.I then moved to removing the cable bolt with the include torx wrench. That wrench did not fit, it was too big (T50). The cable bolt was a T45. I had to stop and go buy a T45 socket ($6.00). It wouldn’t have mattered if the included wrench had fit. It was too short to remove the cable bolt. It was so tight (with locktite) that I had to use my impact wrench to get it out.I finally got the ball posts in and started putting the shock on. I rubbed on the bed upright and pulled the rubber gasket off it. When I finally got it on and tried to lower the tailgate for the first time, it immediately pulled the ball mount and nutsert out of the slot on the tailgate hinge. The slot was so wide that only the very tips of the expansion arms on the nutsert had any purchase and two of the four immediately folded in.I removed the shock, boxed up all the pieces and threw it in the trash! That’s my advice.