Why is ready light blinking? And what is Factory safe code? Came locked with the keys inside.

Please contact Customer Service, they will provide you with the code and if key is needed they will get that for you also. Email: cs@heritagesafe.com Phone: 888-577-9823 8-5:30 MST (Mountain Time)

How do you open it if it comes locked from the factory?

Your safe should have included 2 keys and an instruction sheet on the outside of the safe, these are packed on top inside the safe carton. If you are missing the keys and the instruction sheet please contact Customer Service at cs@heritagesafe.com or 888-577-9823 (8-5:30 MST (Mountain Time) ) with the safe serial number and purchase details. They will assist you with missing keys and the instruction sheet.

i’m sure i putting in the right code but the safe doesn’t open. it works only with the key. how do i check if it’s something wrong with it?

I think you have to turn the handle as you put the code in. Are you doing that? If not, try it. I literally have only opened the safe ones and that was to put my stuff in. But I seem to remember it would only open if I turned the handle as I put the code in

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Brand	FORTRESS
Lock Type	Electronic
Color	Black
Material	Other
Mounting Type	Freestanding, Tabletop
Included Components	personal safe
Style	Medium Drawer-Electronic
Alarm	Audible
Water Resistance Level	Not Water Resistant
Item Package Dimensions L x W x H	14.5 x 11.2 x 10.8 inches
Package Weight	10.61 Kilograms
Item Dimensions LxWxH	9.84 x 13.78 x 9.84 inches
Brand Name	FORTRESS
Warranty Description	1 Year Standard Warranty
Model Name	44E20
Suggested Users	unisex-adult
Manufacturer	Fortress
Part Number	44E20
Size	Medium Drawer Safe with Electronic Lock

FORTRESSMedium Drawer Safe with Electronic Lock, Black (44E20)

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