WEN DF1100T 11,000-Watt 120V/240V Dual Fuel Portable Generator with Wheel Kit and Electric Start - CARB Compliant, Black

I just finished putting the generator up after using it the last 36 hours after Hurricane Zeta knocked power out to our house. What a great purchase! I flipped off the main breaker and back-fed the house via the 240V Dryer plug. This thing is a workhorse. We have a two story house on a basement with 2 HVAC units plus a mini-split AC in the basement. I left the upstairs HVAC breaker off, but powered two refrigerators, the main and mini-split HVAC, all the lights, internet gear, laptops and TVs in the house, plus the occasional kitchen appliance. With that load I burned about 6 gallons (nearly full tank) in 8 hours. I filled it back up while it was running, and it didn't seem to be getting hot, so ran it about 13 straight hours the first day. The next day it started right up and ran it for 5 hours until street power was restored. IMPORTANT: Make sure if you backfeed your panelboard that you DISCONNECT your street power and then disconnect your generator before reconnecting street power. An Automatic Transfer Switch (ATS) will do this for you, and may be required by code to feed your panelboard. You'll also want to crank the generator up once a month for 30 minutes or so to prevent the carb from getting varnished, and to keep the battery charged. I let it sit 4 months and had to jump it off my truck as the hand starter is brutal. Pros + Great value for money + Dual fuel + Reasonably Efficient + Built in Volt, Frequency, and Time Meter + Key-start (when the battery isn't dead) Cons - No Amp or Watt Meter built in - Hard to Manually Start - Battery was dead - PRO Tip: Use jumper cables to your car to get it started - A Little Loud (maybe the same as other generators the same size, but louder than typical smaller tailgate type generators) - Waveform a little dirty - my APC UPS would not charge off of it even though it should the voltage and frequency were well within range.

I was VERY impressed with the quick responses I received from NYRS. They handled a problem I was having with delivery, quickly and completely to my satisfaction. Thank you NYRS.

Great unit, performs exactly as stated, Thank you

Delivery was great, used a box truck with a lift instead of the normal delivery vans. Assembly was easy, other than this is a 200+LBS unit. (Some people may require assistance with installation of the wheels, as you have to lift up the generator and set on a piece of wood or similar to install put them on). You also have to install the 2 handles for moving the generator around. As well as remove 2 "shipping brackets" as described in the instructions included. Battery was full charged and ready to go, everything was included, nothing was damaged. (all issues i had read from other reviews). After spending maybe an ~30-40 mins assembling it, i was ready to start it up. This is where i ran into the one and only issue. The generator would crank, but not start. I looked at the instructions that came with it, and went to the "troubleshooting" page. In the section that relates to my crank no start issue, it states to remove the bowl of the carburetor and allow to sit open for a few minutes and reassemble as the carb may be air/vapor locked. Sure enough after i put it back together, turned the fuel on again, put it on choke, it fired up within seconds. I ran it straight for about an hour with no issues, but also without a load. Turned off the fuel and allowed generator to use the remaining gas left in the carburetor, disconnected the negative and put away for about a month an a half. One day i wanted to see if it would start right up as it had after i figured out the no start issue. I pulled the generator back out and reconnected the battery. Turned on the fuel, choke and turned on the ignition. It fires right up in seconds. I then let it run for 5 minutes to let it warm up and recharge the battery (even though the battery didnt seem to loose any charge). I grabbed a couple extension cords and connected to my refrigerator, 3 electric/ceramic heaters, a tv, and a vacuum. All things convenient and easy to use, to do my quick load test. First i connected just the refrigerator, it is an older one. it runs 7.5 amps/900watts. I plug it in and i hear no change from the generator, as you normally hear when you put a load on it. I had to go inside to check if the refrigerator was actually on, because this thing didnt even hesitate. I then added the rest of the items i mentioned above and this thing ran strong the entire time. For $800 you cant beat the amount of power that this unit puts out. I havent actually used it yet in a power outage situation, but i am confident that this thing will run everything i need during an outage, including my central air.

Living in Texas, we knew that having a reliable portable generator that can power significant amount of house demand was necessary. Bought this over 2 years ago and glad we did. It has worked perfectly in three multiple day power outages in Houston over the last 2 years. Had an issue with the battery being defective and dead within 2 months and the manufacturer (WEN) sent a replacement right away free of charge. Their customer service is exceptional. Generator is strong, can bear significant electrical load and fuel consumption is reasonable (and not too high). It has a 50 AMP outlet which is a big plus IMO because it allows to run everything except HVAC system in our house. Like any other machinery with Engine, maintenance is key. Change oil at regular intervals (25 hours is a reasonable number), Use good quality oil, Test Run the generator for atleast 10 to 15 minutes once a month on about 50% load, empty the carburetor after every run, unplug the battery connections so it does not drain out and the thing will work fine. One downside to watch out for: The fuel tank can create vacuum inside it after running for some time as fuel is consumed and it will prevent the fuel from reaching the engine. Solution is to use the pressure relief valve at the top of the fuel tank to get rid of the vacuum inside the tank. Other than that, it is a great product. We have tested it 3 times during multiple day outages, last one being the infamous destruction of Houston Electricity Grid by Hurricane Beryl.