gotonovo Outdoor Shower Fixtures SUS304 Stainless Steel Rain Shower Kit Faucet High Pressure Wall Mount 2 Dual Function 8 Inch Showerhead and Handheld Spray Combo, Double Cross Handle, Matte Black

I bought this shower fixture a little less than 2 years ago. We absolutely loved it. The rainfall shower head was great. Unfortunately, one of the parts on the shower broke recently. I reached out to their customer service to see if I could pay to replace the part and they ended up sending me a whole new shower fixture free of charge. They went above and beyond my expectations. Not only is it a great product, but excellent customer service, too!

Looks amazing in black color. Very functional. Also nice that you can adjust main shower height by sliding it up or down after installation.

I bought this for an outdoor shower build and it has been great- even with the very hard water in my area I’ve only had one issue come up which happened about nine months after purchase. The cartridge on the hot water side got out of whack and it started leaking water. I took it apart and realigned the ceramic insert inside the chamber which fixed the problem. All of that said, I also contacted customer service and they were awesome! They responded right away and even offered a free cartridge if I needed it. Great company!

This shower work great as an outdoor shower. After about a year, it started leaking out of the gasket where the two pipes meet. I contacted the seller, and they were great about immediately assisting with diagnosing the problem, then shipping parts to repair the shower. After replacing the gasket and parts where the leak was, the shower is working great again.

UPDATE: Looks good but has a faulty diverter and after installing two of these showers, we can't find a replacement part for the second faulty diverter. Shower diverters sold separately are for 1/2 pipe but this shower needs 1" fittings for the water supply and shower head and 5/8" for the shower wand. I'm trying to improvise a fix for this but so far no luck. We need customer service for this product, which we have not been able to find on their online store.

The finish came off easily,,, but the biggest problem was a pin hole in the slower head clos to the treads.

The product was easy to install and great to use, but during the winter time, some damage prevented me from using it again and I contacted the company which immediately allowed for a replacement at no cost with best in class customer support and service. It could have been potentially a losing battle, but it turned out to be a really positive experience.

Overall, unit seems well made. The upper pipe leading to shower head is a bit thin. These are lots of washers and gaskets. In some places you sort of have to guess which ones go where. The main body is very sturdy and the valves work well. Installation as a homeowner was a bit challenging. The included brass adapters fit perfectly into a 1/2 drop elbow…normally used for shower head pipe in wall. These need to be mounted perfectly level and exactly 100 mm apart or it won’t come together. So, precision is required. I also had to fiddle with how deep to mount those in wall in relation to my wall material so that just enough of the male threads would stick through so main body would screw in flush. Turned it on first shot an no leaks! Good pressure and looks beautiful. Installed this very close to the ocean, let’s see how it holds up.