Brother QL-810W

Easy to set up and works great!!

We bought three of these printers to go with PCO's Check-In system. We've been using them for almost 6 months. The only problem we had is where one of the printers is located with spotty wifi connections. There is no ability to hardwire the printer, so make sure you have good access points near the printer. Pros: - Easy set up on MacBook with Brother's driver - Connects easily with Planning Center Online's Check-In application - Quality design - Prints quickly - Cuts automatically - Large power brick with long cords - Includes printer to USB jack for a printer cable for easier setup Cons: - If you have spotty internet, you will need to make sure you set the printers up as Static IP Address - No hardwired ethernet cable option (only WiFI) - It would be nice if it has a display screen when you have an error and for set up I highly recommend this Brother printer for anyone who is looking to do digital sign-in and print sticker labels with PCO's Check-In system!

Really great label printer. Easy to set up and use with Brother's software. It works well with generic labels, unlike the competitor machine.

I bought two of these printers for our church to use with Planning Center Check Ins to print labels for children in our programs. We had previously used two Brother QL-720NW printers which performed very well on Wifi with the check ins app. These printers have put us through 3 months of agony as they randomly disappear from connection in the Check Ins app, particularly when there is a long line of people trying to check their children in. I am no amateur when it comes to network troubleshooting. We have hired firewall experts and followed all recommendations for making this work, including port settings, firewall settings, network settings(separate VLAN), and troubleshooted all potential issues with access point radio 2.4 GHZ. Tested exhaustively. They show up in the planning center app and invariably disappear. I know about the sleep setting and it is turned off. Two times when I had the printers connected to my PC to check the settings they stopped communicating through the USB cable. I contacted Brother Support and after explaining all of this to two separate agents the result was giving me a support number to call. I will call the number soon when I have time but I don't to be honest have high hopes of getting any kind of satisfaction from this transaction because what I need is our church's money back since I have already ordered the bluetooth model, which allows me to avoid the network nightmare altogether, which is what I should have purchased in the first place, but I had no idea this would occur since the previous models were very stable on our network. I am sure this review makes me sound probably a bit crazy but this has been the worst experience with tech equipment I have ever had as far as troubleshooting and repeated failure to perform and I have been buying equipment for tech use for many years.

Love this new Lable printer. I have had other Brother products, mainly label makers, and this one is just as nice to use as the others in the past. I have only had experience with Zebra printers before this new one, but they both work great and get the job done.

While overall an upgrade from my previous 10 year old Brother label printer, the instructions for connecting to Wifi are woefully inadequate. It took me (someone pretty tech savvy) nearly one and a half hours to do so. The only I bought this was for its WiFi capability, so I was on the verge of returning the item as defective.

Since I bought this machine this machine has performed perfectly helping me to make lables for my cards. I have used it to make addresses for packages I am sending just amazing. It is so simple to use.

I am a big, big fan of Brother products. You call for tech support and they pick up the phone in 3 rings and really work hard to resolve the issue. I have owned to previous versions of their label makers and this was my first wireless on. I currently have 5 printers on my wireless home network. Anyway, for some reason I could not get the driver to work correctly and with a quick call to tech support we were able to get this printer working flawlessly. The wireless aspect allows me to not have to clump all my printers in one area around my one PC. I would highly recommend this printer.