Question 1

We turn our WiFi router off at night and it automatically comes back on in the morning. Would that affect my programs and timing?

Accepted Answer

Short Answer: Based on your scenario, you should not experience any issue with the device operating as expected. It will continue running without issues if you lose WiFi.

Longer answer:
I've done a bit of testing with the device with and without WiFi, because we travel with it. Here is what I've found.
There are effectively three power states:
1) Powered On - Device is actively running light or sound. (Tap top to put in standby or switch to another preset) 
2) Standby -  Light/Sound is turned off, but clock is still running (Tap top to power on). 
3) Powered Off - Device no longer displays clock or reacts to tapping. This may happen when the battery dies or by holding the two outside buttons on the bottom.

If the device loses WiFi in states 1 and 2, the device will continue to operate normally. Your presets will be available as they normally are and schedules continue to run as expected. 
If you turn the device on from being in power state 3 and there is no WiFi to connect to, the only presets available will be the defaults that came with the device. If effectively acts as if it's a brand new device. Additionally, the clock will show no numbers. Once WiFi is available again, then the device will re-sync, your presets will be available again and the clock will display the time again. I find this to be one of the biggest failings of the device. I prefer to turn the device off fully when packing it from travel so it doesn't accidentally turn on en route and it causes some hassle with traveling to locations with no WiFi or WiFi that requires logging into a portal (like a hotel).

Question 2

Can you adjust the brightness of the light?

Accepted Answer

Hey there! Yes, you can adjust the brightness of the light within the Rest app. There are also physical buttons on the Rest that allow you to increase and decrease the brightness. Feel free to reach out to support@hatchbaby.com if you have any additional questions!

Thanks, 
The Hatch Team

Question 3

Does the app allow you to connect a 2nd device?  Id like to use this in both my son and daughters room.

Accepted Answer

Hey there! Great question. Yes, you can have more than one Rest+ and control them separately within the Rest app. When you initially open the app, it will display a list of available devices to connect to and control. By naming each of your devices you would be able to select the desired device and then manually control the Rest+. Then, go back to your devices list and select another device etc. Feel free to reach out to support@hatchbaby.com if you have any additional questions!

Thanks, 
The Hatch Team

Question 4

Why doesn’t this have Bluetooth? I want to be able to play music during the day

Accepted Answer

The device uses bluetooth to operate the app, but it's not a bluetooth speaker.  I'd suggest offering that feedback to their R&D people though.  I did.  Maybe if enough of us suggest it, they'll pick up the pace on making it happen.

ASIN	B07WFXGNGF
ASIN	B07WFXGNGF
Age Range Description	Baby
Batteries	2 AA batteries required. (included)
Best Sellers Rank	#61,686 in Baby Products ( See Top 100 in Baby Products ) #4,642 in Baby Room Décor
Brand	Hatch Baby
Color	Flower Butterfly Lily:pink
Customer Reviews	4.6 4.6 out of 5 stars (6,912)
Date First Available	13 November 2019
Department	Kids
Included Components	Bulb
Included Components	Bulb
Item Depth	4 inches
Item Dimensions	10.2 x 10.2 x 16.5 Centimeters
Item Dimensions LxWxH	10.2 x 10.2 x 16.5 Centimeters
Item Weight	1.12 Pounds
Item Weight	508 g
Item model number	Hatch Rest+
Manufacturer	Hatch Baby
Manufacturer	Hatch Baby
Manufacturer Part Number	Hatch Rest+
Material	Plastic
Model number	Hatch Rest+
Music Tracks	White Noise
Net Quantity	1.0 Count
Number of Items	1
Number of Packs	1
Number of Tracks	3
Power Source	Battery Powered
Product Dimensions	10.16 x 10.16 x 16.51 cm; 508.02 g
UPC	852852007399
Unit Count	1.0 Count

Hatch Baby Hatch Rest 1st Gen Baby Sound Machine, Night Light, Time-to-Rise Plus Audio Monitor, White Noise Soother, Toddler Sleep Trainer, Kids Alarm Clock, Nightlight.

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