HUBBLE CONNECTED Touch Twin 5" Smart Baby Monitor with Camera and Audio, WiFi Baby Camera Monitor with Flexible Wall Mount; Pan Tilt Zoom; 2Way Talk, Interactive Smart HD Monitor & Smartphone App

With so many terrible reviews I went with my gut and gave it a whirl. It took me over 3 hours to figure out how to get these cameras to connect because the directions aren’t helpful at all. I did some research and found that the cameras will run interference with each other as well as the parent unit. Keep the parent unit off and set up the cameras in completely different rooms and had absolutely no issues. I think this is where all the bad reviews came from. I’ve been using for a week and have one 1 SMALL issue with these camera and it’s the few second lag but that’s almost all monitors these days. Will update in a few months. I hope this helps someone.

These absolutely do not work and we’ve been going through the arduous process of troubleshooting and contacting their customer service for two weeks. They will only communicate by email and it takes days for responses. Their only offer was for us to mail back the units at our expense and their team would attempt to duplicate the issues we’ve had and said if they could, they’d replace them under warranty. If not, they didn’t offer an alternative option. These units would not pair or work consistently out of the box. We completed every firmware update, reset, re-paired, restarted, allowed them the time CS recommended to complete a full reset, etc. The amount of effort and time we’ve had to spend on $350 monitors is frustrating. I would buy anything else out there, so that’s what we’re doing - returning them and buying something else.

I had an issue with an add on camera I purchased pairing with my monitor. I called and spoke with Richard. We tried trouble shooting a couple things briefly and realized it was an issue with the camera. No questions asked a replacement was sent out to me. I would not only recommend the Babysense monitor for ease of use and great quality but also for their customer service. You don't ever get live people and easy conversation like this anymore. Thank you! and their customer service was above and beyond.

Absolute junk. Feels cheaply made right out of the box, connection issues/ software make it totally useless. Not to mention zero customer support- go ahead and try to contact them before you buy! If you get through tell them I want my money back.

First off, when this was working, it was great. Until it wasn’t. The 2 camera set up was working good until 13 months of use. After 14 months the second camera quit working. Turns out it is a connection issue and they aren’t connecting to the monitor. Of course, they only have a 12 month warranty. I argued and fought with Hubble and the most they would do for me is sell me camera’s at $99 each, or 25% off a whole new unit. When I bought this is was $330, that’s quite a premium price for a low quality QC. At least when you buy a $70 set, you already expect for something like this to happen.