Avalon Bottom Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed- White

The Water Cooler seems very good so far. Very well built and designed. Nice looking Water Cooler. Purchased so Grandchildren can pour there own Water when they would like. It is very popular with them. They are old enough to be responsible to use it and still be careful of the Hot Water spout. The Water comes out nice and cold. So far so good. The bottom loading of the Water bottle has also been appreciated.

I purchased this water cooler in September 2022 and it’s worked perfectly and efficiently ever since as it’s now been 3 1/2 years of daily usage. Not a single issue and consistently ice cold water. Quite often it’s too cold! I don’t find a use for the hot water side since we use a teapot on the stove for tea and a coffee maker for coffee. I keep the child lock on the hot water side. I LOVE this water cooler. I am purchasing one for my daughter for her new house because she likes it, too, when visiting us.

I have been using this water dispenser since December 2018. It has been working great. After 3 years of frequent daily use it stopped dispensing water. I tried to troubleshoot the issue on my own but wasn’t able to figure it out. I emailed Avalon customer support for help. I got an immediate response. Tyler H. sent me a clear description and a video that got it working again in about 10 minutes. We change the water bottle about once a week. I have young kids who fill their own water bottles so the dispenser gets a lot of let’s say not so gentle use. It has held up well and when I did have an issue Tyler H.‘s fantastic support had it fixed quickly. I don’t usually write reviews on Amazon but the quality of customer support from Avalon is very review worthy. I think anyone making a list of best water dispensers should take note.

J'aime, il fonctionne parfaitement

Oh, where do I even begin with this marvelous piece of engineering genius? I had the pleasure of owning the Avalon A6 water dispenser for a whole year. I wouldn't recommend. The thermostat failed after 12 months of use, causing the cold water tank to freeze solid. I mean, who needs a thermostat to work properly in a water dispenser, right? It's not like I expect my cold water to be a consistent cold temperature or anything. But alas, this little piece of wizardry couldn't handle the pressure of maintaining a simple temperature setting. Perhaps I was asking too much of it. Customer service from the company were helpful, I'll give them that. They tried to troubleshoot the issue and pretended like they cared. But when it came to honoring the warranty and actually doing something to rectify the situation, they suddenly developed selective amnesia. Their grand solution? A jaw-dropping 25% discount on a new water cooler! Oh, how they must think we're all made of money and eager to throw it at another one of their high-quality products. Because, you know, I just love the thrill of taking my chances with yet another device that's destined to fail - It's like playing Russian Roulette with my hydration! If you're on the lookout for a water dispenser that will give you a taste of the good life for 365 days before kicking the thermostat bucket and providing you with a glass of solid cold nothing, then asking you to throw more money at them for a replacement, look no further! The Avalon A6 is the perfect addition to your home, assuming you have money to burn and a masochistic streak.