Mouse assistant 5 did not recognize this trackball as an Elecom device even after multiple installations and computer restarts. Is there a fix?

When I tried to download Mouse Assistant 5 using the directions from the manual, I kept getting an old driver. Use Kendall's link above to get the latest version - at this writing the latest version is ma512000.

like my elecom m-dt2drbk. any comparisons?

I had a M-DT2DRBK as well, I bought the HUGE and I'm using it for about 2 weeks. I bought the HUGE basically because I felt the M-DT2DRBK was not 100% comfortable, it is too small and I need to keep my palm far from the trackball, but the HUGE is not right as well. On both if I "sit" my palm where it should be everything is off place, looks like who design the Elecom Trackball have a really small hands or at least a small thumb. If I cut of my thumb tip segment the HUGE start to fell good. But the HUGE is a better trackball than the M-DT2DRBK, the ball is huge and comfortable, it run smooth, the buttons clicks are more "precise" , the wheel feel much better than the M-DT2DRBK and the wheel clicks is something you can use on the HUGE. The Fn's buttons still wrong, very difficult to use but on the HUGE they move one of the Fn's buttons to the side of the right click, much better. The right click is more comfortable as well. I am using trackball for about 20 years and I believe if they 'fill' a little more the place where the palm should be this will be a perfect trackball.

Shows ships in 2 months, also shows prime 2 day shipping. which is it?

Probably means much less than two months, but they are covering their options (CYA) just in case something goes wrong with the overseas delivery. As this item seems to be very popular, it keeps going in-and-out of stock. Two months is their default statement as to when the mouse will be in stock again and ready to ship, but it didn't take that long for my previous orders. I have ordered this product twice. The first order in August 2017 said "two weeks" on the product page, but it actually took seven days. The second order in September 2017 said "ships in two months" on the product page, but actually arrived sixteen days later. I would say go ahead and place the order to Get In Line for the product. That way you will be "first in line" when the item returns to stock. I purchased mine "through Amazon" rather than a 3rd party seller as I figured if there was a cancellation/delay/refund issue, would be easier dealing directly with Amazon than a 3rd party seller. ..Unrelated... Since their software is proprietary you will need to download a recent (mid 2017 -5.1x or later) version of the software to have it recognize this mouse and gain access to the three extra Function Buttons. Older versions of the software came out before this mouse did, so will treat it as an unrecognized device. A few people have gone from the smaller DEFT mouse to this HUGE one without upgrading the software, with the newer (HUGE) mouse being "not recognized" a a result. So if you plan to use the three proprietary F1-3 buttons, be sure to have a recent version of the software. Links are scattered in the Answers and Reviews, etc, or just hit Elecom's website.

This item ships from Japan. Is the instruction manual in English?

You can download the multi-language 2-page manual right here on the amazon product page, there is a link for that manual under "technical specification". There is also a manual for their proprietary software, and one possible link for it (I found it using google back in August) is: www.elecom.co.jp/global/download/utility/mouse_assistant/windows/pdf/manual_win_en_v1.pdf From what I could tell, it seems to be the only release to date for this series, or at least this looks to be V1 and I couldn't find a 1.1, 1.2, etc. The default Japanese version is also the same version, so guess that's all there is at the moment.

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Description

🖤 Protect your precision gear in style—because your trackball deserves the best!

EFFORTLESS ACCESS - Full-open zipper design ensures quick, smooth access to your trackball on the go.
ULTIMATE PROTECTION - Durable EVA shell cushions your device from shocks and scratches, preserving its sleek look.
COMPACT LIGHTWEIGHT - Slim profile and just 135g weight make it the perfect travel companion for busy pros.
SMART STORAGE SOLUTION - Dedicated pocket stores your wired cable and Micro USB receiver together—never lose essentials again.
TAILORED FOR M HT 1 SERIES - Seamlessly compatible with all M-HT1 trackball models for a flawless fit.

The ELECOM EVA Protection Case is a custom-designed, shock-absorbing carrying solution for the M-HT1 Series trackball mice. Featuring a durable EVA exterior and a soft, scratch-resistant interior, it safeguards your device while offering a dedicated pocket for cables and receivers. Its full-open zipper and lightweight design make it an essential accessory for professionals who demand both protection and convenience.

Specifications

Brand	Elecom
Manufacturer	eco
Model	BMA-HT1BK
Model Name	M-HT1 Series Case
Product Dimensions	8.89 x 13.89 x 21.01 cm; 134.94 g
Item model number	BMA-HT1BK
Operating System	Linux, Windows XP
Hardware Platform	Mac, PC
Hardware Interface	USB
Compatible Devices	M-HT1DRXBK, M-HT1DRBK, M-HT1URXBK, M-HT1URBK
Special Features	Trackball
Number of items	1
Power Source	Corded Electric
Battery Average Life	12 Months
Batteries Included	No
Batteries Required	No
Connector Type	USB
Movement Detection Technology	Trackball
Material	Eva
Hand Orientation	Ambidextrous
Manufacturer	eco
Country of Origin	USA
Item Weight	135 g

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