Battery never changed it never worked, any suggestions?

Hi, remove batteries during long periods of non-use. Always remove exhausted batteries from the product. Battery leakage and corrosion can damage this product. Dispose of batteries safely. Batteries specification are 12V4.5AH and 12V7AH. If you need further info. regarding this item, you are kindly advised to reach out to our Customer Service Department: customerservice@aosom.com for assistance.

Bike is fully charged and lights turn on but no movement at all. Pressed every button. Is there away to fix it?

Dear customer, after charging this electric bike for kids fully, please check that the battery connectors are firmly plugged in each other. And it is recommended to contact our customer support if you have gone through the trouble shooting steps and find they have not remedied the issue.

Is this delivered assembled ?

Hello, assembly is required for this item when delivered.

Does this ride well on grass and dirt?

Does better on dirt than grass. Does best on hard surfaces like pavement.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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Aosom 12V Kids Motorcycle w/Treaded Tires, 5mph Top Speed for Kids, Blue

Product ID: 355185771

⚡12V dual motors for powerful rides

🏁5mph top speed with adjustable settings

🛞Treaded tires + suspension for smooth cruising

$1391.73

Duties & taxes included

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Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🏍️ Ride into childhood like a pro — because every little adventurer deserves the best!

WEEKEND LONG ADVENTURES - 12V battery with dual motors delivers up to 45 minutes of nonstop fun.
SPEED THAT GROWS WITH THEM - Adjustable speeds from 1.86 to 5 mph to match every skill level.
BUILT FOR BUMPS AND THRILLS - Front and rear suspension with large treaded tires for stable, comfy rides on any terrain.
SMOOTH START CONFIDENT RIDE - Soft-start tech ensures gentle acceleration for toddler-friendly control.
BALANCE TODAY INDEPENDENCE TOMORROW - Detachable training wheels help beginners gain confidence and ride solo when ready.

The Aosom 12V Kids Motorcycle is a robust electric ride-on designed for ages 3-5, featuring dual 25W motors, adjustable speeds up to 5 mph, and large treaded tires with suspension for smooth rides. It includes detachable training wheels for beginner balance and offers up to 45 minutes of battery-powered fun, making it the perfect starter bike for toddlers ready to level up their outdoor play.

Specifications

ASIN	B09DS3CDDH
Age Range Description	3 to 5 Years
Best Sellers Rank	#47,201 in Toys & Games ( See Top 100 in Toys & Games ) #108 in Kids' Electric Vehicles
Brand Name	Aosom
Customer Reviews	4.4 4.4 out of 5 stars (679)
Included Components	Charging Battery, Training Wheels
Item Dimensions	42 x 20.25 x 26.75 inches
Item Dimensions L x W x H	42"L x 20.25"W x 26.75"H
Item Highlight	Electric Bike, Ride On Motorcycle w/ 2 x 25W Motors, Max 5MPH, Training Wheels, Battery Charger, Spring Suspension
Item Type Name	Kids Motorcycle
Item Weight	22 pounds
Manufacturer	Aosom LLC
Manufacturer Part Number	US370-165V80BU0131
Manufacturer recommended age	3 - 5 years
Material Type	Metal, Plastic
Model Number	370-165V80BU
Number of Items	1
Number of Packs	1
Set Name	3-5 years
Size	42x 20.25 x 26.75 inches
Sub Brand	aosom
Theme	Sport
UPC	842525159470
Unit Count	1 Count
Weight Capacity Maximum	66 pounds

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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$1391.73

Duties & taxes included

In stock

Sold byAmazon USADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to USA.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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