Galanz 18 Cu Ft Refrigerator

7/2021 NEVER AGAIN.Top part worked May/June. Freezer never cooled down. July top part stopped cooling past 40’s. Called Galanz numerous times over the past month for a service request. Didn’t think to ask for a ticket number because they know my name/num/address which is all tied to calls and account. You get their overflow call center when you call. If you miss their call when they call you back, you have to call back to get in line again with their overflow call center. I never got to speak to anyone on a call that I initiated. They always say, we’ll all you back. Too bad and never mind if youre an adult with a job where you cant be glued to your phone.Today they finally say they *cannot* help me. They gave a number for service. Service tells me the roller coaster issue is a lost cause. “Call Galanz back ma’am” Galanz tells me mail the following: cut the plug off, bag it, take the serial number stickers off, any stickers, mail them by USPS only. In 8-10 wks you’ll be issued a check for the base price minus taxes. You dispose of the machine at your own cost.”So what shall I do without a fridge for 8-10 wks? I have to to pay for its disposal and no refund on taxes and warranty cost? Assurant would not step in to help because it was less than a year.I would not recommend to anyone!5/2021I like how sleek it looks. Love the doors and freezer on the bottom. Has tiny casters/wheels that I hope hold up and are nice to my wooden floors.Just one tiny issue, i am missing a tiny couple of screws that go into the handle and tighten with a small wrench. I called amazon and they tried to say they would send a whole new fridge. Completely unnecessary for something found within the fridge packaging. Called and left a message. Never got a call back.

I purchased this item in 2023 and my tempered glass shelf literally just cave in. I opened the fridge and literally glass everywhere. Called to replaced the part and they don’t have any stock items for up to year. They recommend going to the store for refitting.Also, the doors don’t close well and you have to be mindful to make sure it’s closed or all your good will be baking. Not worth it in the end, get a better brand fridge.

Service was outstanding and professional!The team work that they had together was really impressive! Everything is set up and working well.

I ordered this for two main reasons - price point and size. That it's also an attractive fridge, is a bonus. I have a small galley kitchen and wanted something that wouldn't overwhelm the space, so that all you notice is the fridge. This fit the bill. Also, this doesn't stick out past the counters as much as some others. That was important to me. Counterdepth fridges were too much compromise on storage space for me. For the size, it's got the best storage capacity compared to other ones I was looking at. I like the smooth finish on the doors. It's pretty. If I had my druthers, I think I would have liked to have a side by side - freezer on one side and fridge on the other. But this is a good compromise, considering the price and space I have to work with. Make sure you have space to fully open the doors. I have a wall on one side and a cabinet on the other side. On the cabinet side, the fridge extends 4 1/2" past the counter edge. Any less clearance than that would not allow the door to open fully without bumping the countertop. On the wall side, I have 5 1/2" between the wall and fridge. The door opens ALMOST all the way. It works and I can get shelves and bins out for cleaning and stuff, but I could probably have done with another 1/2 to 1 inch. I'd say, optimally, you need at least 6" between a wall and the fridge. I love the inside setup and so far, I'm happy with it. It seems to be running well, and I did buy the warranty. Temp controls are a little confusing but I haven't taken much time to figure it out yet. Seems like a good value for the money at this point.

It’s a big scam from day one you paying for a non working fridge and problems straight off the bat buyer beware pure problemsYou will be scammed

It worked fine for a little. After a few months the plastic door baskets started to crack in half. Then it started getting louder and louder. Eventually it started to make a VERY loud sound and I noticed the fridge temperature was going up so I changed it to "smart" setting. Well, now its 85 degrees inside my fridge. I had to throw away hundreds of dollars of food.

I never thought I would purchase an appliance from AMZN, but I could not find anything else under 30” width that I liked.I waited to review the performance so I could give an accurate review. It arrived with a couple of tiny packing dents on the left door so I was refunded a small portion of $$ and I kept it.You will need an extra few inches in width to accommodate the full opening of the double doors. Remember, the delivery option is just basically drop and go but does not include set-up or connecting the ice-maker.If you plan on using that feature, be sure you have an actual installer with you upon delivery. You will also need to attach the handles to the doors with the tools provided.Very happy with the craftsmanship and the performance so far. The wheels on the bottom seem very sturdy and makes it easy to maneuver. BRAVO !!

Loved the product and how sleek it was. However it just died and ruined all my food. It was a replacement after hurricane Ian. Just one more disappointment. I have a 5 year warranty. Let’s see what can be done.So, Galanz does not stand behind their product. Basically said it was a 13 mos warranty. However, kudos to amazons 5 year warranty. Covered full cost minus my food loss. Which I forgot to mention.