Signature Design by Ashley Chime Hybrid Queen 12" Mattress with Gel Memory Foam, Medium Firm, Pressure Relief, Fiberglass Free Mattress in a Box

We bought this mattress when we moved into our house in December 2024 and upgraded to a king bed. I waited until now (July 2025) to leave a review so that we could give it a good amount of time and see if it held up. It does. We love this mattress. It’s the perfect firmness (not too soft, not too firm). We both sleep in various positions and it’s comfortable for all (back, side, stomach). We’ve experienced no sagging or anything so far. We don’t spend a ton of time hanging out in bed, mostly just sleeping so maybe it would be different if you spend a lot of time in your bed. It fits our bed frame pretty good, there’s a couple very small gaps. As I recall, when we got the mattress, it took a day or two to fully expand. There was no odor at all. I honestly don’t think you can beat the price - I think the mattress over delivers for the cost of it. We’ve been really happy with it.

Purchased in July of 2023, completely toast by May 2024. We got the mattress, set it up on a brand new Zinus steel box foundation and we let it breathe and rise for a while. It didn’t rise to 12 inches, but got to about 11 which was fine. There was no odor or anything like that. It was soft, but then firm once you were on it, which was exactly what we wanted. For the first couple months the mattress was nearly perfect. We slept great, it felt great, and we felt like we’d gotten a fantastic deal. We loved it - it was supportive and immediately helped my back pain. Then the foam near my head started going flat. The corners on the head side of the mattress started sinking and rounding off. We don’t even lay or sit on those areas, so that was baffling. And suddenly it was significantly less comfy, especially on the wife’s side. On my side, about a pillow of depth was lost where my pilllows go, so without a pillow my head was below my body.. So we rotated it in an attempt to keep my wife happy and maybe more comfortable and to get my head level. And within a week, the bed entirely collapsed at the feet, the end line of springs just rolled over and out. The wife is more miserable than before the new mattress and any comfort this bed had has been lost. I keep pushing the wonky springs end back into place to keep it looking normal, but this bed is DONE! It was such a promising start, but I would not recommend this mattress to anyone at any price. It’s just going to end up in a landfill. It lasted us about 2 months before problems arose, and those problems kept getting worse. Attempting a warranty claim, but not expecting much. UPDATE: Added video - checkout how the springs collapse with just a hand pushing on it.

Very comfortable! Not too firm and not too soft. There is not much motion on the other side when you get on or off of the mattress, so it doesn’t disrupt a sleeping partner. It came rolled up in vacuum packaging inside a box, so it wasn’t difficult to roll it into the desired room once out of the box. Fully expanded it is 11 inches, not 12 inches as advertised.

It was harder than I desired and had to purchase foam topper

I bought this mattress for a rental and finally had a chance to sleep on it. The mattress is a very nice quality and I believe represents the description. However, I am a side sleeper and it was not relieving enough on my pressure points for a restful sleep. I am 49 and use to sleeping on a 100% memory foam mattress for the last 20 years. I think comfort is subjective and personal so I do believe all the positive reviews. Hopefully, it will break in more and my guests find it comfortable and restful. I am considering a memory foam topper 🤔