cap screws on when water not frozen, pops off and will not screw on when frozen. Filled to recommended marks. What am I doing wrong?

This is due to the water getting into the threads before it freezes. Unfortunately every time you pour out the coffee, the water inside goes right into the threads. They could design the threads to be water tight, but that isnt the case currently so we just have to deal with spinning top and water gushing into our coffee.

Does this fit under a Keurig mini?

No it wouldn't fit under the brew spout of that machine to our knowledge. Most full size single cup brewers it can - the product is 6.75" tall so with clearance greater than that it's in the clear.

How easy or difficult is it to clean? How do you clean it?

It is very easy to clean. I clean it a few times a week. Couldn't be simpler, just unscrew it and throw in the in the dishwasher.

Can anyone tell me how long it needs to be in the freezer to be ready for use? Thanks

6-12 hours for the initial freeze. Time will be dependent on water temp and freezer temp. Refreeze times are much faster usually.

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❄️ Chill smarter, sip faster—because your hustle deserves the coolest brew.

RAPID CHILL TECH - Get iced coffee or drinks in less than a minute—no waiting, no dilution.
PURE SAFE COOLING - Patented water-based chilling means zero chemicals, keeping your drinks fresh and clean.
EFFORTLESS MAINTENANCE - Dishwasher safe design saves you time and hassle after every use.
SLEEK SLATE BLUE STYLE - A modern, professional look that fits perfectly in your kitchen or office setup.
UNIVERSAL COMPATIBILITY - Works seamlessly with all coffee makers and beverages—from K-Cups to wine.

The Elite Gourmet Beverage Chiller (HyperChiller HC2BG) is a patented, water-based rapid cooling device that chills 12.5 oz beverages in under 60 seconds without dilution. Compatible with all coffee makers and various drinks, it’s dishwasher safe and crafted in a stylish slate blue plastic design, weighing just 372 grams.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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