Customers Are the Agenda: A Practical Guide to Customer-Centric Management

Name: Customers Are the Agenda: A Practical Guide to Customer-Centric Management
Brand: Stephen Hewett
Price: 40.65 USD
Availability: InStock

Product ID: 308509535

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ISBN-13: 9781852527181

'Customers are not 'on' the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. It is not enough to have a strong customer service team - customers must be the principle focus of every aspect of business operation, not...

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