Zyllion Shiatsu Back and Neck Massager - Wireless Rechargeable 3D Deep Tissue Massage Pillow with Heat - Black (ZMA-13RB-BK)

I've used it after every basketball game to reduce the back pain. There is a notable decrease in back tension and an improvement in mobility. The 15min timer is perfect.

Je m’en sers souvent pour mon mal de dos

I have gone through a bunch of these pillows through the years. They really give you a good massage. The downfall is most of the ones I have in the past would wear out after a couple of years, either the massaging node would break off or the gear wheel would break or the mesh would tear and it would be such a pain to try and get a replacement I would just give up and buy a new one. This one is different in that it lasted me for five years after I bought it from Zyllion which proves it was much better quality, for one thing they provide a spandex girdle the fits tightly over the cloth mesh for the massaging nodes to reduce friction and prevent tearing. Second the gear wheels are much more durable. That being said the massaging node did break off here recently, but thanks to the accessible zipper cover which I could open (most other companies make it very difficult to take the cover off without breaking the zipper) I was able to remove the cover and was able to replace the massaging node with a simple screw driver and part which Zyllion was willing to provide for me free even though five years had elapsed since I purchased it. Also since the outer mesh was wearing away they also replaced that as well. So great product and great customer service. Highly recommend.

I bought the Zyllion Shiatsu Back and Neck Massager - Cordless Rechargeable 3D Kneading Massage Pillow from Amazon on 11th August 2023. I had a similar massage pillow (not cordless) for many years. When it finally stopped working, I ordered this new massage pillow PRIMARILY because it is cordless. My new purchase was delivered next day. It came with a UK 3 pin plug charger. The massage pillow is very well made, light to carry and looks very smart. Most of all, being cordless, it is very convenient for use anywhere. I use it indoors and in the garden. I was very happy with it until October 2023. Something was wrong with the plug. It would not charge, so the massage pillow would not work. I contacted Amazon because it is under one year guarantee. But Amazon stated that I need to contact the seller (Zyllion) because it was more than 30 days old. I was EXTREMELY annoyed. Eventually, I emailed the seller’s customer services in America on 9th January this year. I explained the situation and they sent me a new US 2 pin plug. They said it would take between 7 to 10 business days to arrive. I received it yesterday (18TH January). Being a US 2 pin plug, I ordered a USA to UK 3 pin plug adaptor from Amazon. The massage pillow is in good working order now. Hopefully, it should work for many years without any problems. This review is to say a BIG thank you to the Zyllion’s customer services. They have been extremely helpful. I highly recommend their products and they have first class customer services if they are needed.

Good product. Mine had a defect after 5 months. The company quickly responded by sending me a brand new one within 3 business days! Good communication and fast delivery.