Can I use this product around food/children/pets?

Our ingredients indicate that they should not be of concern to people and pets, if used as per label instructions. Our extensive data is thoroughly reviewed by the US EPA. The review process includes evaluating impact on pregnant women and infants.

How do I know the repeller is working?

Check through the view window on the side of the repeller. When the repeller is working, there will be an orange glow inside the view window.

How do I know when to replace the refills?

The blue mat should be replaced once it turns completely white. Sometimes environmental factors may cause the mat to appear white before reaching the 4-hour usage mark. In such cases, you may continue using the mat for up to 4 hours of continuous use

Can I leave the repeller out in the rain?

To maintain best repeller performance, bring your repeller indoors during rain. If it does get exposed to rain, make sure it is completely dry before using gain.

Can I fly with the repeller or refills?

The butane in the fuel cartridge cannot be taken on airplanes. We suggest that you bring your Thermacell repeller and mats with you, and purchase the fuel cartridges at your destination. All our rechargeable repellers can be taken on airplane.

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Reviews

Y**S

Good

Item is as expected.. Working condition is good..

3.01.2021

V**S

It is doing its job

Good product

12.03.2021

K**I

Performance is better

Works quite good.

16.01.2021

R**I

Battery is very weak. Not value for money spent.

Masquitos are not going by using this. So better not to buy

4.04.2021

V**I

Nice

Small size

15.01.2021

V**O

Best product

The best

13.01.2021

V**A

Nice

Savoiur

27.01.2021

M**F

Work surprisingly well but broke down after only 2 weeks

Surprisingly ,when I was not thinking this will really work to catch biting mosquitos, it turn to trap a good amount of them ( including tiger mosquitos ).Happily surprised I have decided to order 2 more units, but in between my second order and the reception of it, the first unit have stop to catch mosquitos and I've realised later that the fan was nearly not more working.When I've received the 2 more unit ordered I've been able to compare the speed of the fan between old unit and new ones.Definitely the fan is no more efficient to produce enough vacuum to trap the mosquitos.So to resume, work correctly but building quality is pathetic, let see if the seller give any warranty or replacement unit.....Update 24 / 02 / 2021 thé 2 unit of my second purchase developed the same fan problem that the first one. Total waste of money !!!

30.01.2021

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.