Waterdrop 10UA-UF 0.01 μm Ultra Filtration Under Sink Water Filter for Baçtёria Reduction, Reduces Lead, Chlorine, Bad Taste & Odor, 8K Gallons, Direct Connect to Kitchen Faucet, USA Tech

Well made and comes with everything for a very easy installation.

Installation très facile, contrairement à ce qu'on pourrait penser sur la photo, les flexibles inox sont de bonne longueur (70cm, ils sont enroulés avec deux tours sur la photo...), ce qui facilite grandement le positionnement du filtre. Il n'est par ailleurs pas obligatoire de le fixer, il peut être simplement posé verticalement et calé sous l'évier. Le filtre se clipse sans aucune difficulté avec un système quart de tour, il n'y a aucune fuite. On peut aussi installer un autre type filtre de la marque Waterdrop, c'est un système standard chez eux. Très efficace sur le chlore, le goût a disparu complètement. N'a aucun impact sur le pH et le TDS (c'est bien indiqué dans le descriptif, ce n'est pas le but, voir du côté de leur fontaine à eau à osmose inverse WD-K19-H pour ça). Concernant le débit, je remplis le réservoir de 5L de ma fontaine WD-K19-H en 45 secondes, c'est plus que suffisant pour un usage courant. Globalement, je suis très satisfait de ce produit, qui coche toutes les cases, il est de très bonne qualité au niveau des matériaux, s'installe vraiment très simplement (tout est fourni), et fonctionne exactement comme prévu.

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Très bonne qualité du filtre et de la pureté de l'eau

I bought this for Taste and Odour improvement only so I was looking for carbon block or activated carbon. I like the ultrafiltration pre-filter because it will prevent fouling the carbon block with particulates and keep them out of our food and drink. Our supply is municipal and safe (Lake Erie) but the taste was not great, we were drinking bottled. No bottled water since installing this on kitchen cold water for cooking, coffee, drinking and ice making. I rate it as a quality product albeit made in China. I worked in water supply for 40 years and of all the choices and experience I've had it came down to this, if that helps anyone. Cannot claim that it improves safety but definitely saves on plastic and more convenient. I installed two in parallel for double capacity and lower pressure drop.

⭐️⭐️⭐️⭐️⭐️ Outstanding product – even more outstanding customer service I ordered Waterdrop’s under-the-sink municipal water system 10UA-UF, and from day one I was impressed. The installation was very easy, the instructions were clear and well thought out, and the overall concept is excellent. The impact on water taste was immediately noticeable — fresh, clean, and pleasant — all while maintaining full water pressure, which was very important to me. After a short time, however, the included filter clogged and the water pressure dropped dramatically. I reached out to Waterdrop’s support team, expecting the usual back-and-forth that so many companies put customers through. What followed was one of the best customer care experiences I’ve had in a very long time. After a few quick troubleshooting steps — where we ruled out piping issues and municipal water pressure — Waterdrop took responsibility and acted immediately. They issued a free replacement filter, which arrived within just a couple of days. Even more impressive: after I had already installed the new filter, the customer care team proactively reached out again to confirm that everything was working properly. I was happy to give them positive feedback. Yes, I had a product issue — but it was handled in such a professional, friendly, and customer-first way that it actually left me smiling. There was no arguing, no finger-pointing, and I was never put in the position of having to defend myself — something that happens far too often with other companies. Great product, great company, and an exceptional support team. Special thanks to Becky from customer support, who truly made my day. Thank you, Becky — and thank you, Waterdrop, for delivering such a great experience, especially in challenging times. Highly recommended. 💧