- SoundAsleep Dream Series Raised Full Air Mattress, Built-in Pump, Blue

First, the basics. I purchased a "SoundAsleep Dream Series Air Mattress with ComfortCoil Technology". The size I purchased is a Twin XL. Everything that I read in the description for this Air Mattress is correct. The bed, out of the box, inflated in 5 minutes or less. The bed came very well packed in a box, and while the box had a few impact marks, the bed and the bag that it came packed in were in perfect condition. It also comes with a patch kit with I believe, enough material to patch two holes. The top has a waffled effect and it is "flocked", if that is the correct term. I like both as the "waffle" effect allow my shoulders and head to "sink into" the bed and for my back to get more support. The flocking is almost a skid resistant surface "holds" both blankets and sheets pretty much stay in place and prevents them from sliding around on the bed. The bed also has, when inflated, a kind of a raised bumper all the way around the edges which is very nice as it tells you where you are on the bed if you need to know. The top is supposed to be easy to clean which is a feature I hoped I would never have to us. Of course, that is not the case. On about the fifth night of sleeping on the bed I noticed that there was something on the mattress which turned out to be a piece of pie crust from one of the blankets I was using. The pie crust left an oily mark about two inches square. A little dish soapy water and the oily mark came right off and the mattress looks as good as new. No problem with the flocking coming off either. This is the most comfortable bed I have slept on in many, many years. My wife likes a bed that is almost rock hard which leaves my back and neck without support and aching when I get up in the morning. With this air mattress I can now adjust the bed to just how firm or soft I want it. I keep the bed inflated all the time and, so far, have only had to add air to it about every four to five days ~ 20-30 seconds and the mattress is back just where I like it. While the inflation/deflation fans are somewhat loud, only using them for 20-30 seconds once a week really makes the noise a non-issue. The electric cord for the fans even has a nice storage place built into the mattress to keep it out of the way. I was also concerned about getting hot sleeping on what is really a plastic surface. So far, I have been perfectly comfortable on this mattress. I suspect the flocking helps with that as well. I realize that this mattress is not really supposed to be an every night forever kind of a bed, but I am going to use it like that for as long as I can. I have been sleeping on it for six or seven weeks and have enjoyed it every night. When it wears out, provided it is still available, I will happily purchase another one. Addendum: One day earlier this week, it is now July 21, 2023, my Dream Series air mattress finally stopped retaining its air. At first it was a very slow leak, about 12 hours for the mattress to get "squishy". Last night it only took about 5 hours. Today I called the SoundAsleep support number and spoke with Casey. I can honestly say that for as much as I like the mattress, the customer support is even better. Not only was Casey pleasant and knowledgeable to talk to, she is going to replace my mattress and has even expedited the shipping on it. Yes, even though I am using the mattress as my long term bed which it is not meant for. So, in a couple of days I will have a new "dream" series mattress! The only drawback to this whole experience is that now I have to renew my search for an air mattress that is actually meant to be a "long term" bed and keep my SoundAsleep mattress as a backup. I sure hope I can find one that comes close to being as comfortable as my SoundAsleep mattress. This product and this company are keepers!

Highlights (DreamSeries Cal King): (1) The most important consideration is comfort. This mattress is more comfortable than any air mattress I have ever slept on! (2) No large pillow area on one end (which is a contributing factor to number 1 above). A few people might prefer this, but really – who is going to sleep on an air mattress without their own pillow? I mean, seriously? And if you add your pillow to the built-in pillow found on other mattresses, it ends up being way too high and totally uncomfortable. So yeah, much prefer the feature of having NO Pillow on one side! a. Also, with having no huge pillow side, it is then possible to sleep with your head on either side of the mattress! No being forced to set up your mattress one way. Further, if everyone is under 6 feet tall, you could even turn the mattress “sideways” and fit up to 4 people (referring to the California King)! (3) Super quiet to inflate and deflate. This is sooo important when you don’t want to disturb others around you. (4) Holds air throughout the entire night. I tested it inflated for 3 nights, and it kept its air then entire time. (5) Two color options. For those who are into “energy”, supposedly dark colors (esp black) absorb and retain negative energy more than light colors – so if you believe in that kind of thing, you could opt for the blue and white color option. Regardless, it’s nice to have options! (6) Family owned. Super responsive customer service – in case you have any questions, etc. (7) There was one more point that I wanted to share, but it is eluding me at the moment. Anyway, bottom line is – a high quality product that is definitely worth the investment!

I purchased the SoundAsleep Dream Series Queen Air Mattress for both guests and occasional camping trips, and overall it has been an excellent experience. The built-in high-capacity pump is incredibly convenient - it inflates the mattress in just a few minutes and allows you to easily adjust the firmness to your liking. The ComfortCoil Technology provides impressive support, and the double-height design makes it feel much more like a traditional bed than a typical air mattress. My guests consistently comment on how comfortable it is, and it holds air exceptionally well. What really earned this product a 5-star rating, however, was the customer service. The first mattress I received developed a small air leak. I contacted SoundAsleep, and their team responded immediately. They quickly replaced the mattress with no hassle, and the entire process was handled professionally and efficiently. The replacement arrived promptly, and I've had no issues since. It's refreshing to find a company that stands behind its product and takes care of its customers so well. Between the comfort, quality, and outstanding customer support, I would absolutely recommend the SoundAsleep Dream Series to anyone looking for a reliable air mattress.

The mattress is easy to set up and very comfortable. It inflates and deflates in a few minutes. The flocking on the top surface makes it less noisy than other mattresses I've had, though I can hear my guests roll over. Fitted sheets stay on reasonably well. The reason for 4 stars rather than 5 is that after 11 months of light use (a couple of days every month) it left my poor guest almost on the floor by morning. I could not hear or see a leak. I emailed customer support and Casey sent me a replacement right away! The new one has stayed inflated and doesn't even need a top off every day. I would say the motor on this one is a bit louder than the previous. So I'd say 5 stars for customer support and overall comfort, but only 4 for durability.

Update, as of 09 January, 2026 I've noticed a lot of comments that the mattress is difficult to get back into that bag. That too has always been my experience. Then I did a little experiment this morning that seems to work. 1. Lay the mattress on a flat floor and inflate it all the way (no need to make it rock-hard). 2. Turn the pump switch to "deflate" and observe as the air leaves the mattress. 3. When it is about 1/2 deflated (with the motor still running) begin folding in the sides. Fold the first side about 2/3 of the way across the remaining side. Try to "tuck in" the side areas as you fold. Neatness counts. 4. As soon as you are able (again, with the motor still running), fold the remaining 1/3 of the mattress back onto the side you worked with in step 3. Try to make the folds "as neat as possible". 5. When step four is "pretty much complete" grab the non-motor end and fold the mattress in half, end to end. 6. Continue to try to "tuck everything in" until the mattress if fully deflated. Let the motor run another minute or so, just to make sure all the air is out, as you continue to "tuck everything neatly). 7. While it will be a bit of a squeeze, the mattress should now fit into the bag. Good luck! =============== I bought this mattress about 7 months ago to use as a guest bed. It has served that purpose very well, being easy to setup and take down. When inflated, it really feels like a "real bed". In fact, I'd go so far as to say that it's actually more comfortable than standard mattress sest. The air inside adjusts to the body perfectly and never sags (like a conventional mattress can do.) The person sleeping can adjust the firmness to persona taste in just seconds. The built-in pump fills the bed FAST! From empty to full, took less than 5 minutes. My guests tend to use it for 3 or 4 nights at a time. During their "stays", I've never had to top-up the air. (The only exception was when it was first new and took a little while for the material to stretch a bit. Once that was done, however, it seems to hold air really well.) After using it intermittently for those 7 months, my recent Thanksgiving guests reported it was leaking air. To make a long story short, I contacted the "SoundAsleep" support team. First sending them an email explaining the issue, then calling them by phone about 5 minutes later at the suggestion of their immediate automated email reply. In this day and age, I always expect to be lost in some phone system hell, then be forced to do battle with customer service departments. Such was not the case this time, however. I was amazed that my call went straight through to a very polite customer service agent. Not only was there virtually no wait time, but also when I started to explain that I had just sent them an email, the agent asked, "Oh... Is this "<my name>"? Not only had she already pulled up my email, but she had read it and was ready for the conversation and called me by name. To make a long story short, she immediately took care of me, and after a very short verification of my purchase from Amazon, she kindly said, "we will send you out a replacement tomorrow by priority shipping". No muss, no fuss! Amazing! In today's world, it's so rare that a product performs so well... then (if necessary) that the company so completely and quickly stands behind its product, if an issue happens to arise. My only regret is that I can't give this company and their products MORE than 5 Stars! One of the reasons I chose this mattress initially was that it (and the company) got top ratings in reviews that I read before ordering. Those high reviews were not exaggerated. In retrospect, going with this product was a wise decision on my part! I highly recommend this product and the company standing behind it.

****Update - April 2015 **** This mattress is still holding up very well. I no longer use it as frequently as when I first received the mattress but when guests come to stay over I take it out of the storage bag and blow it up without a problem. I am still quite pleased with the purchase. **** I got my Soundasleep air mattress last week. Given my living situation in the past year I have been using air beds quite a bit and have had (unfortunately) more than a few models. So far I have been pretty impressed with this one. The first night I slept on it was great. The mattress blew up very quickly (you just flip the switch and it automatically starts inflating – no valves to open or close). The bed is the right height for me and has a nice soft top to it. I put some sheets on it and slept like a dream. I did notice that the mattress seemed to lose a small amount of air over the course of the second night. I thought there might be a leak in the product and reached out to customer support via their website. Having owned my fair share of air mattresses over the years my experience with these companies is that they do not want to be bothered after a sale – basically you are on your own after purchase. I got a support rep on my first call after only a couple minutes, and she seemed eager to help me. The rep said that the mattresses are made from PVC, a plastic material that naturally stretches, and that stretching was normal during the first couple of uses (evidently SoundAsleep does something during production to minimize this stretching). The rep suggested that this natural stretching was likely the cause and that I should deflate the mattress fully, reinflate one more time and then try it for one more night. She seemed very certain that would solve the issue and the mattress would remain firm once it was fully stretched out. She even offered to follow up with me in a few days to make sure everything was working normally. The prompt and helpful support was refreshing and a nice change from the normal customer support these days. I followed her advice and the mattress did stay very firm the following evening. I followed up with an email letting her know it worked as suggested and within 15 minutes the same rep responded that she was happy to help out. As a Prime member, and frequent Amazon user, I am a huge fan of outstanding customer service. The fact that the rep was so thorough really made me feel good about the purchase. I’ll definitely update this review in the future but I am sold on this product today and would recommend it to friends and family.

This mattress has a great design and doesn't slip and slide all over the place, and has great support and is really comfortable. The convenience of the built-in inflation and deflation pump is really handy and works quickly. Had a minor issue with the first one we got, but not something that SoundAsleep could have easily known about. Contacted them via their web site contact form, and surprisingly someone answered right away, and also called to follow up and make sure we received their email reply. They apologized for the issue we had, and sent a replacement out ASAP, which fixed the issue for us. You can order with confidence from this company, because they really do stand behind their products, and have great customer service.

SoundAsleep Air Mattress Queen Blue I brought the mattress this January. My guests commented on the comfort, feel, quality and ease of use. The mattress does need to be inflated every couple of days to have consistent firmness but it only takes around 20 seconds. After several uses, the mattress started to leak air last month through a tiny pin hole near the control panel. I contacted the SoundAsleep customer service. They provided instructions to seal it with sealant but regardless they will send a replacement. The entire transaction was quick and hassle free. I appreciated the SoundAsleep customer service responsiveness, making it a pleasant experience. A new mattress arrived within a week and now all is good.

no duro nada, un par de usos y sele abrió la costura de la parte de arriba, muy mala calidad.

produto de excelente qualidade.

Within about three months the inflator/deflator pump was not working. Surprising and disappointing given the product had such high reviews. Not sure is worth the hassle of try8ing to get a replacement.

As soon as I turned the pump on it smoke started to come out. I turned it off, manually deinflated and more smoke was coming out inside the air mattress. I took it outside and poured water on the pump and the smoke stopped.

Bought it for a weekend getaway. Inflated and deflated quickly. Light to move around. Feels more like a real bed than I was expecting. The mattress doesn’t make any noise when moving around, the motor might be a little loud for some. I’d compare it to a small vacuum. But less than 4 mins to fill it wasn’t a big deal at all. My only complaint would be the length. I’m 6’1, I got on the mattress, however, the edges are raised and can be a little bit annoying. I think a smaller topper (memory foam or pad) would fix that issue easily. I would definitely recommend this mattress.